Arrow Plumbing and Drain Services

Kyle J.

grossly overpriced, rude, charges for a quote. hides cost so you don't know what your paying for. do not recommend and I work as a general contractor.

Judy R.

Jesus did excellent work in replacing my shut off valves. I definitely recommend Arrow Plumbing for any kind of plumbing work!

Al F.

Charged over $400, excluding parts, to replace a bathroom faucet. Will never use them again.

Stuart W.

I called Arrow to clean out my sewer line which they did, quickly. The technician was courteous. I was told it woud be a $69 service fee to give me an estimate. I assumed if I hired them it would be waived. I did hire them to clean the line and it took less than an hour. I was floored when they charged me the $69 service fee on top of the $375 fee for the job. The only way I would hire them again if they drop the service fee if I hire them. I noticed others have had the same experience.

Heidy F.

The responsiveness of Arrow Plumbing completely exceeded my expectations. A leak had developed in one of my bathroom, copper pipes, so they need to get it fixed was urgent. They immediately dispatched two technicians Omar and Jesus who were fantastic. They quickly diagnosed the problem. Using some cool high-tech tools, they quickly fixed a problem I had expected would not be fixed the same day. They were also able to diagnose another problem I had with the water regulator on the house and also fixed it on the spot. This was by far the best experience I have had with a plumbing company and give them my strongest possible recommendation!

Pattie C.

I needed my Tankless Water Heater descaled and checked out. I call the plumbing company in El Cajon that installed the unit and they really let me down AGAIN. I called Arrow Plumbing and Cassandra answered the phone as pleasant as can be, she set me up for a next-day appointment. Jesus showed up on time and was so professional and nice. He serviced my tankless, check all of my fixtures, and toilets, checked my water pressure, etc... throughout my home, and fixed all that needed fixing. I will only use Arrow Plumbing from now on for all of my personal plumbing needs. I have a Real Estate Business and used Arrow for a big job on one of our rentals, Omar helped us at that time and Omar and his crew were also AWESOME!! Thank you Arrow for being GRREAT! Pattie Conway

Tina R.

Arrow Plumbing has provided top notch prompt service at reasonable and competitive rates for the past 4 + years. We've used their services for both home and for our restaurant and required both planned and emergency services. They have always responded promptly, performed top quality work, and charged appropriately. Jose and his crew is extremely responsive to our requests. As a small restaurant, we can't afford any down time so we respect and appreciate the immediate response they always provide. I highly recommend Arrow for any residential or commercial plumbing needs.

Tarl C.

I have used this company many times over the last 30 years and maybe it was sold to new owners, as the last few visits have been priced on the high side.
I had a pressure regulator replacement needed yesterday, which is maybe a $250 part and then maybe 2 hours to install. They charged me $947 which was at least $300 high. So ya, off to find a more reasonable company.
They were out quickly if money is no object to you. I am retired, so it matters.
BTW, they charge a $67 fee just to come out and give an estimate now, which to me means their estimates are to high and they are not getting the jobs.

Rita W.

I have a very long toilet Saga that I will shorten up for my audience. Started in August when the toilet quit flushing properly. I called an unnamed Big Plumbing Company and the plumber came out told me I needed a new handle on my 2-year-old toilet and he said you get it yourself and then call me back and I will come and install it. He charged me $180 for that visit, which was all of 10 minutes and he was going to charge me another $180 put the handle in. I got a new handle for $100 because it was a Toto toilet and very expensive and we put the handle in ourselves and the toilet still didn't work. Called the same company add their Master Plumber came out and I said I wasn't going to pay for this visit and he hardly looked at the toilet and told me what was wrong with the toilet and it couldn't be fixed he said that he could sell me a new toilet at a very good deal. I didn't go for that. And I ended up calling Arrow Plumbing thinking that it might be a drain problem. Omar and Joel came out a couple of days after I called and Omar took one look at it and told me I had a stopped up water supply, 8he took a flathead screwdriver he scraped the calcium off of the sides of the conduit and in 10 minutes my toilet that had been broken since August and it cost me a lot of money was fixed. I love love love these guys! They diagnosed the problem immediately and fixed it in minutes. They are my plumbers

Lisa N.

A couple of weeks ago, Joel & Jesus from Arrow Plumbing replaced an old toilet with a new one. I received a call ahead of their arrival which was helpful in managing my own schedule. Upon arrival, I asked that they wear booties (I keep a stash on hand). They obliged without hesitation. I wore a mask and they kindly offered to also wear masks. Since I was working in another room, I felt comfortable with them working without masks on this occasion. They were incredibly professional and worked both quietly and quickly. They took care to bag the old toilet before moving it out to the garage. They even took the time to answer a question I had about the current shower trim. I appreciated the tips. When they left, the big box in the garage that housed the new toilet was gone...not a trace of it was left behind! I'd hire Arrow again in a heartbeat.