Arronco Comfort Air

Jeffrey P.

Just to keep everyone updated regarding the condensation issue that I have had with the AC unit that I bought from Arronco Heating & Air that has been dripping water in my home since 2018. (Which was under warranty) I filed a complaint with the Better Business Bureau and Mr. Wolf (The President of Arronco Heating & Air) would rather argue with me about water coming into my home vs. just sending a repairman to my house and fixing the unit that he installed. Mr. Wolf; I ask you respectfully to do the ""right thing"" and just fix my Air Conditioning Unit. I will keep everyone posted on the outcome.

Lori S.

They fixed our AC in 2 days! Very prompt and friendly technicians! Joyce in the office is a gem! They were all very honest, which is very important, especially since we dealt with a dishonest company before calling Arronco. I highly recommend Arronco for all of your AC & Heating needs. Keep up the good work, and thank you!

Jim D.

Stay away. I have a geothermal installed by this company. I have a service contract and they have the worst service in the world. They have 1 guy working all of Kentucky this Sunday. They said they might call me back to schedule something on Monday, but don't count on them being out for n Monday either. The guy has back to back calls till midnight and doesn't care if you get serviced or not. Their service is worthless and they can't service what they have sold let alone do more work. Get a service plan from anywhere else and don't use these guys.... ever.

Steve P.

I have been an Arronco customer for eight years on their premium service plan. When my air conditioning went out during a September heatwave, I called them early Saturday morning to request a service call. I was told that the company was closed until Monday because of a family emergency and no service was available, Nor could I talk to anyone in the company.. I understand family emergencies but this must be a small company with very limited resources to close their service department for three days. Needless to say, I am switching to another company for my service in the future.

Stephanie M.

Completely awful! I called and advised that my basement had a strong odor that would not go away so they scheduled an appointment. Two men came in, walked into the basement bathroom and said they did not smell anything, asked 2 or 3 questions and said there was nothing they could do and charged me $100. This could have been done on the phone w/out the $100 charge. The guys eyes were completely bloodshot and they had sat in my driveway for about 20 minutes and then came in for 2. Took me longer to write the check that the time they spent in the bathroom.

David D.

Don't let them work on your HVAC! They charged me 2000 to fix a coil and it didn't fix it! I'm out that money now probably gonna have to replace my whole outside unit. Arronco has been here 3 times and done nothing but take my money!

Ron W.

I gave Arronco a one-star review on their website. Magically it doesn't show up. They only share the five-star reviews! So here I will only say that their poor service has cost me a lot of money (heat pump left on ""electric heat only"" after a sales call).

Melissa L.

I was completely satisfied with my semi-annual maintenance visit for our geothermal system, as I have been ever since Arronco installed it 6 years ago. The technician gave me a heads-up phone call an hour before he arrived. He knew to bring new filters into the house with him, even though it was his first time here. He was courteous, pleasant, and focused on his work. The job took 1 hr. He reviewed his findings with me before he left.

Beverly R.

Arronco replaced my 30 yr. old furnace and AC unit right after a long, hot Memorial Day weekend. The men were professional and efficient. Installation took about a day and a half. They made sure to cover their shoes, explained the new controls and filters thoroughly, cleaned up after themselves. The new unit is working perfectly so far (very quiet). I haven't tried the furnace yet, will update later!

D B.

These were the most qualified and experienced guys in town back when we had our Geothermal put in by Arronco and boy are we glad we chose them. They are prompt, professional, tidy and very friendly.