Around the Clock Plumbing

Pam Y.

The first time they came out for an emergency, they were awesome! First rate, so kind and professional. So when we had a non-emergency issue we called them to come out again. It was a different tech and ended up being quite a different experience. (The tech was nice, professional, and punctual.) Without typing out the whole fiasco experience, let's just say we won't be calling them back again. We were extremely disappointed since we were hoping to find a regular go to plumber for anything in the future. The problem is hopefully, permanently fixed but after we were told to buy the replacement kit/part which ended up being a faulty spigot and couldn't be returned because the technician took the box, the final 3rd trip, a $400.+ bill not counting the cost of the kit we ordered, and last but not least a very arrogant, rude co-owner who wouldn't let you get a word in.........well let's just say the pictures should speak for themselves. It was a lot of money for sloppy """"shoddy"""" work. A spigot that's not the same as the original one we purchased/ordered, that's not flush with the tub and obviously angled down, and now 2 cutouts in the closet. Oh and look at the picture at what happened to the hot/cold plate that the Tech soldered. He never said a word about the damage. We didn't notice it right away. We had to replace it also ourselves. We can't honestly say that this was a good experience at all. A senior citizen retiree nightmare. Now we have to somehow either caulk the awkward wide gap ourselves or call a different plumber to fix this mess. We're not made of money and we sure don't think people are these days. """"Live and learn"""" as they say. (May 2023)

Elizabeth P.

I can't actually give a rating since no one showed or called about the appointment. As unprofessional as they come. I work in retail, so I know customer service, don't expect it here. Call Columbia zoo, you will get better communication.

Lane N.

Called this business after reading their reviews and grateful that I did. I had a bad leak in my shower, made worse by my attempted amateur plumbing. They were prompt in responding, courteous and professional. The job was a little more involved as faucets, stems etc. were worn and corroded from age. Everything was explained to me as they progressed. Work was completed promptly and area was left clean. Pricing was very fair. This was such a positive experience for me. I recommend them highly. Big thank you to Tom and your assistant for fixing my problem. Lane Neamand

Karen V.

Best in the business! Besides being experts at plumbing problems, they are courteous, professional, and efficient. We have used Around the Clock Plumbing several times and each time they have arrived in a timely manner, repaired the problem, and kept their work area clean. Today they responded to our call about a broken water line near the street where we were losing 200 gallons an hour. Although they are extremely busy they managed to come by at the end of their day to see what could be done in the meantime before they could make the repair, but lucky for us they took care of the problem and saved us an even bigger water bill! Highly recommend Around the Clock Plumbing without reservation.

John R.

We have a rental house near Clemson and the water went out at 10 p.m. on a Friday night. . These guys were there within two hours and had the water up and running and repaired everything 4 less than you could possibly imagine. These are no longer my emergency go to Plumbing guys they are my Plumbing guys for life.

Reeta G.

The guy who showed up refused to put on a mask saying he had a medical condition. Not buying that mess. I told him to leave. I refuse to give money to this business ever again. Can you give zero stars?

Marty S.

The wife just got off the phone with whoever is working there this morning. Told me he's too busy to search around for a mystery leak. Busy all week. Rude.

Purchaser B.

This is a great company with very knowledgeable professional plumbers and a real can do spirit for getting things back to normal. Having a flooded basement is stressful and not knowing what it will take to get it fixed further aggravates that. What put me at ease and impressed me most was the positive attitude of both these gentlemen and the smiles. Keep up the good work. A great big thank you to Devon (the apprentice) and Byars for today's service call. You guys were timely professional and I really appreciated the outstanding communication while you were here and even before the service call even began. Respectfully, Lori Brierre

Melanie R.

I was in need of a plumber, they came and communicated clearly. I felt I received excellent care, service and pricing was clear. Will call for all my plumbing needs.

Danielle P.

Professional, knowledgeable, they take time to explain the problem and possible solutions. Honest service by nice people. I highly recommend!