Armstrong Plumbing and Services Inc

Alan A.

Mark and Matt are awesome. Our water heater started leaking and I called the home warranty company who sent out some shady technician. I found Armstrong's on yelp and gave them a call. They came out and gave an estimate that was thousands less than pretty much everyone else to install a tankless water heater. And when I called to set up an appointment they were willing to come out late in the evening the next day to install it. They were both friendly, professional, extremely knowledgeable, and HONEST. I came say enough how amazing these guys are.

Jacques M.

They were great over the phone. Matt came out and fixed my issues fast and efficiently

Jim D.

Matt and Mark were on time, fast, friendly, thorough, and inexpensive. It was a small job but they saved me time and hassle by using an adapter for a new faucet I had purchased with the wrong size lines. I really couldn't ask for more!

Bri B.

What an impressive company! I asked for someone to come to my home to provide me a quote for some potential plumbing issues and they worked me into their schedule which I was so grateful for. Matt was on-time, kind and very knowledgeable. And what I appreciated most was that he was honest and a man of character. He told me the truth about the condition of my plumbing and gave me fair pricing for the small amount of work that I do need done. I can't wait to use them in the near future!

Dorothy S.

Armstrong did an excellent job for me on a full house repipe. This is a 3-bath, two story house built in 1985. I decided on a repipe after discovering a slab leak. I talked to and received quotes from 5 contractors in all and decided on Armstrong because after meeting with Matt Farmer (Operation Manager) I sized him up as someone who knew what he was talking about and would be conscientious in execution. His quote for the work, as I discovered, was reasonable and fair. I liked very much that with Armstrong, the person who gives you the quote and explains what the job entails is also the person who does the actual work, at least in the case of a big job like this. Before deciding on what company to use, I want to have met and taken the measure of the actual, principal worker. (With some contractors, an estimator comes out but then they in turn hire whomever on their list happens to be available.)

One thing Armstrong did for me is surely not typical of plumbing contractors. I told Matt that I wanted to do the drywall repair myself instead of using a drywall contractor. (I had been told by then that my cost for the drywall work, not including repainting, would likely run $1,500 - $1,800.) I am handy in a general way and although I had never done drywall or anything related to construction, I figured I could learn to do it. (I was right.) When I told Matt my plan to do the drywall repair myself, he said that they could make the cuts neat and rectangular, and do it so that I would have wood exposed that I could drill into; that they could even put in a piece of wood for screws as needed. They were also careful to keep any cut out square that was still in good shape and were able to put two of them back in the wall. Not only that, but they told me what tools to buy to do the drywall work and I went to Home Depot and got the few hand tools I needed, a ""dimpler"" for my drill, the mud they recommended (Westpac premixed lightweight) and a first spray can of wall texture for doing the texture called knockdown. As I was doing my first repair, on the wall behind where the dishwasher goes, they gave me pointers and Matt demonstrated with the drywall knife. When I was looking at having to do my first texturing on an area behind a toilet that was ready to go back, Matt actually did the texturing for me so I could watch and learn to do it. (If you have knockdown at your house versus, say, orange peel you are lucky because knockdown turns out to be easy and fast to do.) The intro to drywall that Armstrong gave me made it possible for me to get started right away and achieve good results. I completed the work needed so they could put two bathroom mirrors back in place and reinstall a toilet. With the other openings, which are in ceilings and walls and will be visible, I will slow down and take my time.

When I have told people (that would be two neighbors, a family member and a staff member in the construction dept. at Home Depot) how Armstrong helped me get started on the drywall, their reaction has been uniformly along the lines of, ""A contractor did that for you?"" They did it and they did it with good grace.

A final thing stands out for me. The dishwasher was put back at the very end of the job. (I don't use the dishwasher day to day because I don't generate enough stuff to wash to make it worthwhile.) When we ran a test, in the in the dishwasher's drain cycle the water started spewing out of the release over the sink. It turned out that the guy who initially installed the garbage disposer some time back failed to remove a plug that allows the dishwasher to drain through there. The plug is supposed to be removed by the installer before the unit goes under the sink. Matt was able to get in and remove the plug, after which the dishwasher drained properly. I consider it a courtesy on his part to have done this troubleshooting, seeing as how not only was this not his mistake in the first place, it was, truth to tell, outside the scope of the repipe he had quoted and that I was paying him for. I'm pretty most contractors would have said, this is a separate problem and I will fix it for X amount. So, Matt, thank you for that.

All in all, I feel like I hit the jackpot with this company. They are professional and easy to work with. They communicate well. They will ask you what your preference is if there are different options at some juncture in the work, and explain each option. The team of two, that would be Matt and another plumber, worked very well together. The three people in all who did work here all were very experienced plumbers, not trainees or novices. Matt himself has about 20 years experience and it shows.

A 5 star performance.

David W.

Have to Yelp-out for Matt at this fine firm for his patience & professionalism repairing stuck, calcified valves on my 85-year old moms shower. After his initial site visit he scheduled parts purchase & pick-up with no extra hourly charges. She was also worried about toilet internal mechanisms but he checked hers out and stated she didn't need to waste any money - that the paper clip she had jury-rigged was working fine. So 5-***** on the honesty, customer service & professionalism scale !! Thanks Matt !

Matthew S.

Matt was a lifesaver! We had guests from Italy renting our home when we discovered a water leak in the garage near the washer/dryer. Even though it was supposed to be a day off with the family, he was willing and able to get out to our property on a Saturday morning within 2 hours of my call. He was incredibly professional, he charged a very reasonable number (which frankly I would've been willing to pay double), and spent 4 hours efficiently repairing the leaky pipe. He is now the first call I will make any time have a plumbing issue. Thanks Matt!

Best,
Matt S

William C.

Matt was awesome! Very knowledgeable and professional. Took the time to go through our HOA CC&Rs for coverage. Found and repaired 2 drain pipe sections spanning over 3 floors in our building and accommodated for all 3 rooms for access and availability for owners.

Thanks Matt

Michael S.

I had estimates from others but they always had ""but if"" in the next sentence. Only a few outfits will come out and give free estimates. Armstrong Plumbing , Matt, was more then happy to come out, and on time. Impressed right at the beginning i asked about the other companies ""but ifs"" and Matt had a clear and understandable answer for each one of the problems that could come up. His answer was ""No problem we will take care of. His estimate was clearly under others and that is with a water heater upgrade included to pass city codes. I was helping my mother in law which is 90 with a gas leak which SDGE had red flagged the house. She is forgetful and when I told Matt of the situation it did not phase him he just repeated everything for both of us. He then explained he would be out of town but Mark and another would be doing job if I went with them. Next was for Matt to get Mark out to sight to meet him. Another professional kind person. At that point I think I made up my mind to go with this company. Mother in law confirmed it by liking the big guy, Mark. Calling Matt to accept to see what paperwork and upfront money he needed surprised me again with a simple "" text me to get started and payment when job is done. They took care of permits did the job above expectations and kept the work area clean. What more could you ask for, how about a hug from Mark for a grateful 90 year old that is on fixed income. Do I recommend these two guys? Hell ya....

Jeffrey S.

Matt and his team at Armstrong Plumbing provided exceptional service from my first phone call until work was complete. The quote was reasonable and affordable, and the work performed was top quality. Matt and his partner showed up early and even politely worked around the many restrictions and delays the staff of my high rise condo caused. Armstrong will be the first company I call for my future plumbing needs.