Armadillo Plumbing

Lisa T.

Kitchen sink was not draining properly. Armadillo Plumbing was very prompt in their service. When made aware the sink was having issues again, they stood by their work and addressed the problem on the same day. Thank you Tony!

Beverly M.

While this company doesn't do the job I called them for - ruptured cast iron sewage pipes - they took the time to get back to me immediately and referred me to a 5 star Yelp company that does.

Thank you.

Chris H.

I called Tony because I have an AC condensate drain that is clogged, and my drip pan is full. I was hoping to find a good plumber to squeeze me into his schedule on the same day (more of a schedule emergency for me, rather than a true plumbing emergency -- due to my personal travel plans and work constraints, I needed to get this done today, or I'd have to wait for over a month, and I didn't want to leave the house vacant for that long with a shallow aquarium in my attic!). I called ET Plumbing first, and they couldn't get me in, and they very kindly gave me a few referrals, one of which was Tony with Armadillo Plumbing. I called Tony, and explained my issue, and he said he wasn't able to fit me in either. Ok... no worries. I moved on. A while later, Tony called back and said he'd had a cancellation and could get me in. I was ecstatic. He gave me a window when he'd be here, which was about 2.5 hours later. During that time, I had two other plumbers call me back with availability, and I thanked them and said I already had Armadillo coming.

Fast-forward to 3 hours later, Tony (I guess it was Tony) showed up. He asked where the sink was, so I took him to the master bath where the HVAC condensate line is connected. He ran water in the sink for a while and concluded that it was running fine. All he could offer was to snake the drain out (the *sink* drain) -- I reminded him that the problem wasn't the sink, it was the condensate line that drains *into* the sink drain. He said "we don't work on HVAC systems". I was bewildered!!! I reminded him that I had explained *precisely* what the problem was on the phone, and that he could have told me that, and saved us both a lot of time! I turned away two other plumbers who are now no longer available because Tony said he could be here! He said he wouldn't charge me since he didn't do anything -- and I'm certainly appreciative of that. But he had no idea why I was upset. It wasn't about charge or no charge -- it was about wasting my time (and his) and costing me another day, since it's now too late to get anyone else to come out! All he had to do was say "we don't work on HVAC systems" when I was on the phone with him, when I clearly explained that the HVAC line is where the problem was!! Anyway, he gave me a lot of defensive attitude when I tried to explain why I was disappointed, kept telling me I should call "Eric" (who the heck is Eric, and why would I call him??), and then he stormed out of my house in a huff-- as if it were MY fault.

On the whole, he gets points for calling me back and working me into his schedule -- I certainly appreciate that. But his poor communication skills and his inability to take any responsibility for wasting both of our time was extremely disappointing. His rudeness when I tried to explain my disappointment was unacceptable -- and that (his rudeness) is why I won't use Armadillo in the future.

And by the way, I've had this issue (condensate drain getting clogged and/or causing a clog at the sink) twice before, which is why I know exactly where the clog is, and what's causing it. The sink wasn't clogged because I cleared that part myself, and in the process, I probably made the clog in the condensate drain worse. Regardless, the times I've had this issue before, I had a PLUMBER fix it. Zero points to Armadillo for being unwilling to work on HVAC drains, which are nothing more than plumbing!

Joseph F.

Tony was awesome. Responsive, communicative, professional, and skilled. I've saved him as my plumbing contact for all future needs.

Craig K.

I lucked out finding Tony. My outdoor spigot sprung a leak when I was trying to replace the hose. Tony came to me as soon as he could the very same day. He immediately assessed the situation and gave me a quick and fair price for the repairs. He also gave me a discount because he was a little late on his arrival time , which he guarantees. He was also kind enough to provide me with an additional discount for being a teacher. His work was clean, quick and very professional. I do believe we found our plumber for any future needs.

Donnie F.

Simply put, extremely professional and very competent and competitive pricing. Tony scheduled work the same day of initial contact. He showed up as agreed. Answered initial call and email in reasonable time, and effectively communicated recommended steps. He provided an itemized quote and explained additional options. The day he replaced our water hearted, he showed me the old unit and points of failure and cause. The old unit did last 13 years. He showed me the new unit and how it operated. He recommend replacing hoes and pipes, as nominal charge would provide less points of failures that could cause issues with the new unit. This is our new personal plumber. Excellence, Integrity and Professional. I highly recommend!!!

Mark S.

Had this plumber estimate a job then come out and after gave a quote much highest and then
Found out there is a diagnostic panel which we weren't told and it was just a gas bal
L mistake

Robert K.

Armadillo did a great job cleaning sewer lines. Tony was very friendly and they showed up on time.
Actually was able to charge less than quote as job didn't completed easier than expected.

MaryAnn K.

Tony is a really nice guy and a great plumber. I like his honesty and his commitment to see a job through to completion. Job well done for us.

Jane T.

Tony just replaced a leaking tub faucet and a leaking shower faucet, and also installed two new toilets. The service was excellent. When they removed one of the toilets they discovered wood rot from a chronic leak under the marble floor and gave me the name of a company (Wow Construction) who could repair the damage. Wow sent a rep within two hours to give an bid, and then fixed it the following day so that Tony could finish putting in the toilet.

The cost of the work was quite reasonable, the service was excellent, and we greatly appreciated Tony's expertise and skill. I would definitely recommend this company.