Ark Plumbing Service

Bill T.

I didn't use them, too expensive and deceptive by charging $80.00 just to give a price. If their prices were reasonable and they knew it, why need to charge for an estimate? This could be a scam, getting $80.00 for a drain cleaning estimate of an undisclosed amount, which could later be an absurd number like $2000.00. Many other plumbers offer free estimates or quote an hourly rate that is set.

L S.

$367 to install a kitchen faucet that we provided. got hot/cold water connection reversed

Amanda T.

They are one of the few companies that offer 24 hour service and mean it. Our technician was fabulous and curtious. The cost is what blew my mind. It was 440 for a valve replacement and we needed two. But midnight on a Sunday with a leak I guess you can't argue.

Scott

Don't use ARK. They over charged me for a blocked sewer job that was not complete. When I asked them to come finish the job, they wanted to charge me more. They said they would stand behind their work, but only for more money.

Richard Z.

The first install left a totally loose faucet. It never improved and it is quite legal to enlist a credit card company for assistance in a dispute. Threatening to place a lien on a home before knowing the outcome of the bank's investigation are irresponsible bully tactics. It is much better to make the public aware of how far Ark has fallen as we were long time customers.

Bill C.

This is not a comment about the technician. He was prompt, courteous, and professional. I called about a leaky outdoor hose faucet that was causing damage to an indoor wood floor. This was on Friday. The plumber came and said after glancing at the faucet that he would need to do the repair on Monday because he didn't have supplies on his truck. He gave an estimate of nearly $800. I politely declined and I was charged $80 for a """"dispatch fee"""". So I was charged $80 to find out ARK Plumbing sent a plumber who wasn't equipped to do the job he was called to do, and the repair would cost WAY more than the reasonable rate. If they were not planning to do the job, I should not be charged a dispatch fee. I have to wonder if the outrageous $800 estimate was intended to collect $80 for zero work, which isn't a bad profit.

Michelle F.

So to sum it up I just paid $555 for a 12 min gasket change on my shower faucet. The plumber that came to the house was professional and pleasant and does not set the prices however a standard rate of $ 555 for something that didn't even take an hour is ridiculous. Don't use ARK. They are a complete rip off.

Tim K.

If you don't want too spend $650 an hour on a minor outside faucet repair, I highly recommend you look elsewhere!

Ronald S.

The company and employees are courteous, professional, and efficient. They were a random pick which paid off. They came out during two ER situation, the pricing was given up front, and they backed up their work with a guarantee, which they fulfilled. In this world, these days, needing a mechanic, plumber, etc., you just don't know if you're going to get $@&(ed! Ark Plumbing is a great company!!!

Richard M.

Called for service on a Sunday and the technician showed up the same day within the specified time. The technician was courteous, professional and quickly diagnosed our problem with a tankless water heater.