Arizona Leak Detection

DW F.

Pool was substantially leaking requiring immediate attention. Only company willing to come following day. Found and fixed leak (main drain) for reasonable price. Highly recommended.

Clayton S.

DO NOT USE THIS COMPANY. They charged us $1,200 and didn't fix the problem. Our water bill starting going up again a few months later, and when we asked them to come back, they looked at their work and couldn't find any issues. We are now starting over with another leak detection company, which showed us that AZ Leak Detection didn't actually do anything to fix the problem, and that they clearly don't know what they are doing. We went with AZ Leak Detection because they were cheaper and had immediate availability - now I see why. Just bite the bullet and hire the other guys, even if they are more expensive. It will save you money and tons of aggravation in the long run.

Kevin S.

After calling about three or four other leak detection contractors and not getting a call back, a web search got me to AZ Leak Detection LLC. I called and spoke with Gail who gave me a quote right there on the phone and said they would be there next day. They showed up on time as promised and in just a couple hours they located the leaks in my pool. Gail and Brandon provided me a full report on paper and after doing exactly as advised, my pool is now leak free! They even gave me a ""senior"" discount! Friendly, courteous, and competent. Did exactly what they said they would do with no surprises! What else can you ask for?

Don H.

We had a serious leak in our kitchen that we discovered late on a Friday night. We found Adam after an internet search Saturday morning and he came out that afternoon! He found the leak, fixed it, and even restored the damage! His whole crew is fantastic! Great job!!!

Melissa H.

If I could leave ZERO stars, I would.

My pool was leaking and several other companies recommended Arizona Leak Detection, so I called them. When they were able come to my property, they were onsite for less than 25 minutes, visually diagnosed my leak - and of course - misdiagnosed it. I didn't know where the leak was, I just knew it eventually stopped just below the tile line. Arizona Leak Detection told me the leak was in the plaster on the bottom of my pool. Red flag: It's a diving pool, they didn't get in it, and therefore, couldn't have possibly tested it. The water level remained the same for 3 weeks, with that so-called leak in the bottom. I called them back several more times to ask how they determined that leak, but no one could tell me how and the last time I tried, I was told someone would call me back. Two months later, I'm still waiting for that return call. I'd like a refund, but I doubt anyone will respond to that request either.

If it weren't for my background in lab science and common sense, I would have called out another repair company - at their INSISTENCE - to fix something that wasn't even the problem. In fact, they weren't even going to warranty their repair work unless I used this other company first!

In the end, I ended up calling someone else out to complete the repair work and diagnostics - someone who listened and intelligently diagnosed the leak and promptly repaired it (for less than what Arizona Leak Detectives quoted me!) - and I saved myself over $2k in additional ""REQUIRED"" repairs.

Bottom line: Save your time, save your money, save your pool and call someone else!

Mitchell H.

I had a difficult problem of an under slab leak that caused significant damage through out our house during a remodel. Our general contractor and his plumbing subcontractor refused to take responsibility or even look into the issue. We contacted AZ Leak Detection and dealt with Adam who was remarkable. Not only did they find and repair the problem with minimal disruption to our family, but it was very reasonable and done quickly. The best part of the experience was how upfront and honest they were at every step of the process, taking time to explain things to us that we were not knowledgeable about. i would recommend them to my family and friends without a seconds hesitation! I do not often take the time to review companies, but they were so outstanding they deserve the accolades. they took a difficult and painful situation for our family and restored us to our home as painlessly as possible and for that no amount of gratitude can be offered!

Gregg S.

In 2014 our pool had a leak and AZ Leak Detection was recommended.
Long story short, they came out, found the reason for the leak, it was repaired quickly and effectively. We were impressed.
In late March 2018 we discovered our pool losing water, so based on our previous experience, we contacted them..............A completely different experience this time.
The kid that showed up seem to blow through the pressure test. I wasn't sure if he knew what he was doing. I asked a few questions and really didn't get satisfactory answers. I asked about why he hadn't done a dye test and was told that the water level was too low, but he sure remembered to ask for the $225 service charge. I filled the pool and had to call back for them to do the dye test. This time he brought his mommy with him (supposedly the company owner) wasn't impressed with her either.
Early this month because of a really high water bill I found that the pool's autofill had been continually running. Still had a leak. So I called and spoke to a rather snarky girl. She told me the warranty period had passed and it would be another $225 to come out. When I protested, she said she'd text the owner and I'd be contacted at the end of the day. 3 days later and no call.
I contacted another company. A polite and knowledgeable young man came out and actually listened to my problem, took his time. In short he found 2 areas that caused to pool to loose water. He took the time and effort to find the cause and recommend a fix.
The young lady who answered the phone was also very pleasant and seemed to have empathy for why I called. These folks have the customer service that Arizona Leak Detectors do not!
I found that since our first contact with AZLD, the company had been sold to the schnooks that came out in March. IF YOU WANT THINGS DONE RIGHT THE FIRST TIME DO NOT CALL ARIZONA LEAK DETECTION!

Gregg Storms

Howard G.

still waiting for refund it is now february 26th..they continue to mislead.. i called amx..they never authorized a refund.. bad company..how can you trust them to do a job if they cant find the leak and they lie about sending a refund.. stay away from them.

Richard B.

Was using water more than usual so I called plumbing masters for help, 2 men showed up and told me I had a slab leak and I needed to call their recommended leak detector and were going to charge me $755 to do this. They were standing right next to the water softener and did not think about checking it out or anything. Called AZ Leak Detection on Thursday and were here next day. Brenden was here 3 minutes and said he sees small leak at water softener. After making sure there were no other problems he determines this is the problem. AZ Leak Detection saved me a lot of money. Definitely call them before anyone else, thanks guys

Lucas A.

Called about my pool level always being low and not tracking with my Jacuzzi water loss. After trying to figure out it myself I called Arizona Leak, they were are able to get to me the same day. I had prepare myself for the worst case scenario like a crack or something crazy expensive as it turns out after they isolated all my equipment it was just a defective Jandy valve deal allowing water to bypass into my backwash line to the sewer.
Thanks for the quick service and honest repair and I will definitely use your service again if needed.