Aramendia Plumbing, Heating and Air

S V.

And it happened again. And no one can help until 24 hours from now. This is company lacks clear experience in handling HVAC issues. The only thing that this company can guarantee is that this unit will go out every 1-3 months. The STACK of service orders on this system is INSANE. Unacceptable on all levels. BUYER BEWARE.

Sarah S.

if I could give it zero stars I would. We have had a warranty with this company for the last eight years. Our AC went out and Tyler. The salesman tried to sell us on a brand new system that would've cost us $27,000. Luckily, we have people we know and, ask them to come out and take a look and said that we didn't need a new system, but a new capacitor and some refrigerant. A few hundred dollars later and our AC was up and running just fine. We have an American Standard, which is a great unit made by Train and this company was trying to tell us we need a brand new system when our system is top-of-the-line and working fine. Y'all should be ashamed of yourselves for taking advantage of people.

Reza S.

While the technicians who installed my AC, they worked very hard and they deserve a 5 star rating all the way, but the salesperson who visited our facility, first of all he did not know anything about AC and furnace, and he sold us a unit much larger than where the installer had a hard time to put it in. Also we have a natural gas unit and he sold us a heat pump unit which we did not need at much higher cost. We have contacted Aramendia with no resolution and we need to either get the unit replaced with natural gas furnace or get compensated for the different in the cost. In addition we were never told that they were going to LEASE the unit and we found that out after 6 to 7 month into leasing. We have still been making payment but recently reduced the payment so we can come to an agreement. DO NOT TRUST THE ARAMENDIA AT ALL. BUNCH OF SCAM ARTIST.

Christine M.

They told me the hot water heater was broken and it would cost $4000 for a new one. But we got a second opinion and it was working perfectly. They lied.

Michael K.

Never have I had such a prolonged painful experience from an air conditioning company. Going on 2 weeks now since they diagnosed a fan that was out on our compressor, with still no ETA for the part. I have never worked with an Air Conditioning company who so non-urgently try to fix a fully nonfunctional air conditioner in Texas summer heat, leaving my pregnant wife and young daughter without AC in our sleeping area for 2 weeks. They have been terrible at providing interval updates unless I call and inquire, and multiple times having to leave messages for them, and them frequently forgetting to return them at all. Finally had an update 2 days ago when I escalated to management, stating that it'd be in yesterday or today... those days came and went with them never bothering to call to notify us that it's delayed even further with still no ETA.

Judy S.

Bob & Judy Shivers. Lucky for us when we needed plumbing services, our paths crossed again with our friends at Aramendia. We called before hours and got immediate response for service. Our good friend, Carlos Medellin, arrived early, addressed the plumbing issue and informed us of the solution. Carlos enjoys explaining things. Problem solved at a reasonable cost. We will look no further than Aramendia for all our plumbing needs.

L P.

Aramendia was kind in doing damage control with my unpleasant experience with one of their office staff.

However, I remember in the past of encountering her before because of her unfriendly attitude.

So this is not a mistake. And Aramendia needs to take the hit for allowing such attitude to represent their company.

Brandon J.

We called this company to look at my ac that was not blowing. They figured out the blower wasn't working which I had already told them. They tried to upsell me on a lot of things that i am not interested in right now. The two repairmen told us they were going to check with the warehouse the next morning to see if they had the blower in stock. The next day, we never heard from them. We waited till Monday and were told the part was ordered and would be there in a few days. We have called daily and have not gotten a clear answer. It has been about a week. Now they are saying they don't know when the part will get there. I am tired of the lies with this company. Beware if you decide to go with them!

Linda S.

I had Aramendia install a new Moen faucet in my bathroom sink in November or so. Started to have problem with water draining extremely slowly. I had been putting up with it but decided to get taken care of.
I called and made appt for someone from Aramendia to come out. Carlos and Dillon came and Carlos was able to get any standing or running water to drain as it should. Now works great!!

Since the faucet had been installed so recently, it should not have had problem this soon with draining. This is what Carlos determined and to my surprise, there was no charge for this appointment and my problem has been resolved!

I would use this company again.

Lindsay R.

TRASH customer service.
called on Friday for them to come out for a quote and was told they need manager approval.
didn't hear anything on Monday and called again and they said the same thing.
Called again on Tuesday and asked for a manager.
Turns out they don't even service overhead heaters...