Aramendia Plumbing, Heating and Air

Michael K.

Never have I had such a prolonged painful experience from an air conditioning company. Going on 2 weeks now since they diagnosed a fan that was out on our compressor, with still no ETA for the part. I have never worked with an Air Conditioning company who so non-urgently try to fix a fully nonfunctional air conditioner in Texas summer heat, leaving my pregnant wife and young daughter without AC in our sleeping area for 2 weeks. They have been terrible at providing interval updates unless I call and inquire, and multiple times having to leave messages for them, and them frequently forgetting to return them at all. Finally had an update 2 days ago when I escalated to management, stating that it'd be in yesterday or today... those days came and went with them never bothering to call to notify us that it's delayed even further with still no ETA.

Judy S.

Bob & Judy Shivers. Lucky for us when we needed plumbing services, our paths crossed again with our friends at Aramendia. We called before hours and got immediate response for service. Our good friend, Carlos Medellin, arrived early, addressed the plumbing issue and informed us of the solution. Carlos enjoys explaining things. Problem solved at a reasonable cost. We will look no further than Aramendia for all our plumbing needs.

L P.

Aramendia was kind in doing damage control with my unpleasant experience with one of their office staff.

However, I remember in the past of encountering her before because of her unfriendly attitude.

So this is not a mistake. And Aramendia needs to take the hit for allowing such attitude to represent their company.

Brandon J.

We called this company to look at my ac that was not blowing. They figured out the blower wasn't working which I had already told them. They tried to upsell me on a lot of things that i am not interested in right now. The two repairmen told us they were going to check with the warehouse the next morning to see if they had the blower in stock. The next day, we never heard from them. We waited till Monday and were told the part was ordered and would be there in a few days. We have called daily and have not gotten a clear answer. It has been about a week. Now they are saying they don't know when the part will get there. I am tired of the lies with this company. Beware if you decide to go with them!

Linda S.

I had Aramendia install a new Moen faucet in my bathroom sink in November or so. Started to have problem with water draining extremely slowly. I had been putting up with it but decided to get taken care of.
I called and made appt for someone from Aramendia to come out. Carlos and Dillon came and Carlos was able to get any standing or running water to drain as it should. Now works great!!

Since the faucet had been installed so recently, it should not have had problem this soon with draining. This is what Carlos determined and to my surprise, there was no charge for this appointment and my problem has been resolved!

I would use this company again.

Lindsay R.

TRASH customer service.
called on Friday for them to come out for a quote and was told they need manager approval.
didn't hear anything on Monday and called again and they said the same thing.
Called again on Tuesday and asked for a manager.
Turns out they don't even service overhead heaters...

Bighec49 S.

TRIED to sell me $7347 worth of product said HAD TO DO IT called another company and fixed it for 600.00 SAW I was over 74 years old and took advantage i am passing this on to all my neighbors friends and relatives BY the way heater and AC working great

Melisa L.

I have used aramendia plumbing heating and air at both of our houses. We've been members on their A-Team and had several air-conditioning units, water heaters and other things put in by them we didn't have any problems with that what we did have problems with was them making appointments with us. I'm on my third appointment now and no one has showed up. I've been let down three times. Their customer service is terrible, and now I'm changing to someone else after 10 years of being with them because they can't get their stuff together and I'm tired of being let down

William H.

We called Aramendia Plumbing on a Saturday morning, they came out within 3 hours, made a simple adjustment in a faucet we couldn't turn off and told us there was no charge.

Tony D.

After my post, I followed the company's response and discusses issues with the management and was able to get the issues rectified. Suggest you call them if you have any concerns with service requested from them and the man agent will engage to assist & ensure you receive great value for your services paid. Thank you all who responded or saw value in my original posting, hope this helps you too. Thank you & KUDOS to the engaged management at Aramendia Plumbing, Heating, & Air.