Aquilina Plumbing and Rooter

Paul M.

this is an update on my last review, to prove how this plumber could not fix my drain neither could take his snake cable that he cut, out of my drain, he charged me $95 service charge for his bad service (i paid $100 Cash) and told me a stuck snake cable is not his problem, left the broken snake cable stuck in my drain and the only way to get it out is to dig it and that would be thousands of dollars job. I told him i was not happy about it and i don't believe this is fare, I asked him to get it out but he said its impossible and walked away leaving the snake stuck. on 2-13-2018 I was able to get the snake out myself without even using tools, I already had couple bad experiences with plumbers i don't trust them much. I will fix my drains myself and I advice everyone not to let plumber touch your property without written quote to guarantee his work.
here are some photos I took after I removed the snake cable out.

Hedgewick C.

Frank, Rachel, and their team respond promptly and have competitive rates. They are friendly, patient, punctual, and professional.

I recently had the Aquilina team replace a garbage disposal and troubleshoot a mystery drip under my sink. Frank quickly identified issues, explained the problem, and replaced the unit.

In the future, Aquilina will be the first call I make regarding any plumbing issues.



*Update 1.21.18 - went with Aquilina Plumbing again to replace a corroded valve behind the fridge. Just like last time, Frank showed up ON TIME and FULLY PREPARED with all the parts necessary for the job. He was done well within the estimated time frame and made it look easy.

If you live in the South Bay, give Aquilina a call. It'll be easy to see why Frank and Rachel come so highly recommended by locals.

Michael W.

This is the guy you want to call if you need a plumber. I found him on yelp and was impressed by the great reviews. I called to have my main line cleared as I thought there was something slowing all the drains. Spoke with Rachel in the office who was very nice and helpful.. She explained they didn't have an opening right away but would come out the next day, between 11-3. At about 11am she gave me a call to let me know that Tony was stuck on a big project and would probably be closer to 3 or 4. Tony showed up at 4 on a Friday and asked me a few questions about what was happening and quickly came to the conclusion that the main wasn't the issue. He checked the problem drains and the issue ended up being some hair in the drain valves which he quickly cleared for me, showed me how to do it myself in the future, and didn't charge me.. He is super friendly, knowledgeable and easy going.. The kind of guy you want to go out and have a beer with. I'll definitely be calling these guys the next time I need a plumber.. Super impressed with the way they do things!

Em C.

We needed to convert our traditional water heating system to a tankless one for a number of reasons. Frank turned out to be very friendly, professional and competent in completing the job. I also got an honest vibe from him, no salesy feel or upselling from him at all.

Only reason I took a star off is because the install was supposed to include the disposal of the previous unit. When he left he said his ""junk person"" would be picking it up. Well, he never came and I called and left a message for Frank a week later and got no response. It's been at least a couple weeks now and I will need to arrange for the city (Redondo) to come pick up the water heater and the extra pipes/junk left from the install. Kind of annoying because 1) we have to haul the stuff out to the curb and 2) it was SUPPOSED to be taken care of with the amount we paid. Oh well, nobody's perfect I guess.

Lisa F.

So thankful for Frank's willingness to meet with us sooner than later, as well as his expertise and promptness, efficiency and affordability. Super nice guy and team to get the job done. Our stove is working great, and we are thankful to have our gas line brought into the 21st century. Haha. Will definitely recommend Aquilina Plumbing to anyone looking for excellent work.

John M.

I contacted this company based on reviews and thought I would have the same experience as many others. Well, first off, I just wanted to get a drain fixed and to have to deal with an employee that is unprofessional with his personal opinions on VERY extreme political items during a house call is just wrong. While people can believe what they want, when you try and promote your crazy hate and conspiracy theories to me, i'm not cool with that in my house. So, make sure you ask them to leave the crazy politics out of a plumbing service call.

Andrew H.

The communication with this company is timely and informative. The pricing for the new toilet install and 2 bathroom sink faucet installs was very competitive when priced against 3 other vendors. They showed up on time and knocked out the work quickly. I would recommend them to others based on my experience.

Dorothy H.

We compared several company before we decided to use Frank, not only because his professional experiences, but also him and his office's great handling service. Frank and his crew had done a very good job! Thank you!

Heather F.

We could not be happier that we found Aquilina Plumbing. Frank came over to provide a quote for the work we needed done, and was a huge support in helping show us our options. He's extremely knowledgable, and actually convinced us to not retrofit our jetted tub, which ended up saving us a ton of money, and has left us really happy with the choice we made. We're really happy with the work he did installing our kitchen faucet. And boy was he patient! He arrived and I had about 5 different faucets to try out! He helped show me what they would look like, and gave great input without being pushy. He also helped me with questions I had on our water heater, washer, and gas stove -- provided simple solutions, and also let me know about issues that were non-concerns. I really value his honesty, and he's saved me a ton of time.

Rachel, who handles the office is wonderful as well. She was super sweet over the phone, and a huge help answering questions and scheduling appointments. They are definitely a rockstar team. I am typically really picky with who I hire, and these people are the real deal!

D T.

we had a pipe leaking while we were out of town for over a week, so this was pretty urgent. aquilina was pretty busy today, but frank managed to make it to us before our quoted time and was so professional and helpful. they fixed our issue within the hour and called me to follow up with a water cleanup company. great service, will definitely call them again for any plumbing needs!