Aqualine Plumbing, Electrical & Heating - Bellevue

Lisa H.

We are so pleased with Aqualine Plumbing! We used them last year for broken pipes due to freezing temperatures and Addison was great helping us to get it back to working great! Then Addison came a couple months down the line and helped us to get a new water heater! A great job again and good pricing. Then this year we have a frozen pipe and Joe came out! He was so lovely and really took the time to figure out how to not have this happen again to us. Loved his very intelligent idea of how to fix this. Then Anthony, the new manager, spoke with me over the phone yesterday about getting a person out the very next day (that was Joe that came today) and then Anthony called today to see if there were any questions and spoke to me in length with a great idea on how to deal with this one area I was concerned about. He then offered to go above and beyond and come out to oversee what Joe was doing tomorrow! Fast service, comfortable in our home, lovely people, good pricing and a very great experience overall!!!

STEVE C.

Our technician, Don, was extremely smart and helpful. He was able to fix our bathroom sink problem in only 3 hours instead of two days. Very good guy to work with. Fair price, considering a senior discount. Whew!

Becky B.

Gabriel was honest about the problem and gave me 3 options. He waived the dispatch fee due to having to reschedule me for an emergency leak somewhere else. They're going to be first in line when we do our kitchen remodel !

Gerrard W.

Gabriel is the best. He helps a lot with my job today. I the I made a good decision finding this company.

L. M.

Save your time, avoid this company. We had them out for an estimate and the plumber stated they could do the work that we required, installing a new water heater. We waited for a follow up. Six weeks later, after calling and speaking to the company three separate times we were told they could not help us. They wasted our time and were very unprofessional. If I could award lower stars I would. Please find someone else for your plumbing needs.

Jean Y.

Never! Ever! Ever! call Aqualine Plumbing! This is the biggest scam company ever! We called because the washer hookup broke off. They sent a person right away his name was Gabriel. He diagnosed the problem and said it would be 3 to 4 thousand dollars!!! WHAT! Nope not ever! So then he said he would take 50% off for cash! Still NO! He charged $270.00 to give us this ridiculous estimate. No one should ever call Aquline Plumbing. I don't know how they can live with themselves.

Tiffany J.

Horrible company. I called 7 different companies looking for someone to install a French drain. I said this ""I'm calling because there is 3-4"" of water in the crawl space and an inspector has recommended getting a water mitigation company to install a French drain and or sump pump."" I was told someone would come out for $99 to give me an estimate for the work. I agreed to $99. Three hours later he comes out and says it's $450 to go into the crawl space to give an estimate. I said that's not what I agreed to with the person on the phone. He pretty much tells me that's not his problem. And I reiterate what was said on the phone. He said let's listen to the call then it's recorded. I said yes and then ""the app wouldn't work"" so we could not listen to the conversation. He told me I owed him $99 for the 11 minutes he had been there. I told him I agreed to pay for an estimate but he wasn't doing that. When he was leaving he threatened me with putting a lien against the property at which point I said fine I will pay you. Don't do business with this company and Gabriel specifically!!!

Lynne M.

This company improperly installed a furnace for us. DO NOT HIRE THEM. Their contractor license with the State of Washington expired in June 2019.

Yuehui W.

My air conditioner is broken. I have 1 outdoor unit and 3 indoor units. I gave another company a call and scheduled an appointment. However, a guy from this company comes. Okay. I am pretty sure the outer unit is broken. He told me that as well, and asked for $450*3 (per indoor unit) for further investigations. Not reasonable at all. Didn't get any helpful infos.
I will put a 2 stars here based on my experience, since it takes me $120 and didn't give me any value. If you think $450 per indoor unit is reasonable for a outdoor unit issue, feel free to skip my review.

Laura N.

WORST BUSINESS EVER.
Absolutely nothing but issues working with this company and the district manager Eric.
First off the plumber I liked and signed a contract with left the company and so he didn't even finish his work and they sent a new guy who was trying to up charge me. The new guy ""Gabriel"" finished- IT DID NOT PASS CITY INSPECTION!!!! The told me I did not need an inspection or permit and the city told me that was a lie! They gave the city push back when their work failed too.
One of the plumbers disconnected all of our back yard faucets and when we pointed it our refused to fix it.

Second of all the electrician had to have his superior fix his work- after marking the ceiling with sharpi, making unnecessary holes, and ruining my wooden stair case. I had to fight to no ends to hve them pay to fix the damages they caused!!!!!

On top of all of that the owner was extremely sexist!!!! Anything I said he would say I was wrong, then a man or my husband would tell him the same thing and he'd agree with them. He spoke to me in an unprofessional and abusive manner. I asked to be let out of my contract with the company and go with some who knew what they were doing and the owner REFUSED. DONOT USE THIS COMPANY!