Aqua Plumbing & Heating

Tristan J.

Aqua Plumbing is not a company of plumbers. They are a well oiled team of master craftsmen

Warning: this will not be a short review. You can't boil down greatness into a couple of sentences.

I originally contacted Aqua Plumbing and Heathing to have a faucet installed outside on the front of my wall. I gathered some estimates from them and others but chose to pick Aqua based on their high ratings (well deserved) and their customer service ettiquette and super quick response times. Mike was here later that same week to look at the desired location on the front of my house, the current plumbing and the fixture I provided. He provided a fair estimate and was able to complete the work that same day in not much time at all. His attention to detail, professionalism and humor are all top-notch. He definitely went above and far beyond with providing a clean installation with a relatively simple job.

With such a great experience the first time, I decided to reach back out to have all of the plumbing from my bathroom and main drain/vent stack replaced. I also wanted to replace a leaky tee fitting that was dripping onto a black iron gas pipe directly beneath it and the gas pipe itself. This was definitely a big job in such an old house since there was cast iron, a waste/vent stack that ran outside from the bathroom and entered back through the basement to the main sewer and a lot of old school engineering involved.

No matter what challenges were thrown, unexpected leaks from bad joint connections, routing piping around windows, etc, Mike and Bobby handled everything on the fly with amazing results. Just like the previous job, the quality of the work was absolutely impeccable. Everything looks as if it came originally with the house and I can't think of anything more to improve any of the new work. It's rare that I completely trust anyone with working on my house but with Mike and crew there was never a doubt/concern in my mind. Now we have all new up to code infrastructure with room to update/repair/replace much more easily in the future. Even on post work walk through, Mike provided some recommendations to replace my water heater with a shorter model of same capacity due to how the exhaust was currently routed incorrectly. The attention to detail can not be emphasized enough!

No matter what work you're looking to have done, Aqua is the best. Period. We will be using them again for future work we have planned and recommending them others in need of plumbing work.

Kyle R.

We had a sink reinstalled and some drain pipe replaced. The guys were quick and efficient with the install. When a slight issue came about from the work they did, they were out the very next day to fix that issue with no questions asked. Vinny was especially great as he informed us of any potential future work we should consider, but wasnt pushy on us getting it done that day. He was honest and answered all of our questions and eased our concerns.

Louise W.

I needed a new toilet installed;  They were quick, reliable, efficient and affordable.  Will defintely use them again for future plumbing needs.

Abby B.

Was able to get a same day appointment for a second opinion after the gas company told us we had a leak with our heater line.

Aqua responded to my Yelp message and I was able to schedule an appointment for later in the day. They called saying they were running late and then the technician called to follow-up, giving an estimate of the time he would arrive.

Once he arrived (I believe it was Bobby), he was socially distant, wore a mask and was professional. We told him our situation and that we wanted a second opinion. He was honest and told us that our first opinion was correct in his assessment. He did point out some other things that may be the cause of our sewer smell and said he would be glad to come out again if the smell continued.

I wouldn't hesitate to use Aqua again - great company and service!

Rita L.

The job was well done and the workers we nice guys. They did the work in one day, including digging up my sidewalk and then cementing it. They workers showed up with masks. They also cleaned up their boot tracks on their way out. These guys are my plumbers now.

Jody C.

Aqua did a great job - came on the weekend to check out the problem, moved quickly to get me an invoice and schedule the job. The day they installed the heater, they were on time, masked, and did a great job, including extra support for pipes and just generally a clean and competent job. They were also friendly and helpful.

Amanda P.

Quick response and availability was quick. They were very polite and handled the situation promptly. Their level of communication was awesome.

Emily M.

I couldn't be happier with Aqua Plumbing! I messaged on Yelp last night in a panic after sewage started coming up my basement sink drain. They were quick to respond, easy to schedule via yelp messenger, and included an estimate. Vinny came today and he is a gem. He called when he was on his way, wore a mask, and was incredibly professional. He quickly diagnosed the problem, walked me through what was happening, and then fixed it all in less than an hour. The price was very reasonable- much lower than quotes from some of the other companies I called. I would use them again in a heartbeat and will be recommending them to family and neighbors.

A Ppd 3.

Can't say enough good things about this business. Owner came out on super short notice, determined what the problem was in minutes and fixed it. He was incredibly nice, timely and respectful of my property. Highly recommend Aqua Plumbing & Heating LLC!

Emily F.

I was so pleased with the service I got from Aqua Plumbing. I had called a different plumber to look at my kitchen faucet which was leaking a ton of water from the base - to the point where there was a huge puddle under the sink and on the floor. This first plumber took one look at it and told me that the whole faucet would need to be replaced...but this very same plumber had installed that faucet in my house about 7 months before.

I called Aqua for a second opinion, and after looking at it thoroughly he determined that a piece of the faucet needed to be tightened, which he did, and that fixed the problem! He didn't even charge me for the service. :)