Aqua Plumbing & Heating

Ryan S.

My flat fee was for $75, so I was surprised when charged for $125. I just needed one piece unscrewed and it took no more than 5-10 minutes with no parts added. The person who came was nice and professional, but I simply can't recommend paying that much for so little. Read the fine print with Aqua.

Eric S.

Aqua Plumbing & Heating did a great job at my house getting a fairly complicated drain issue fixed. They communicated really well, answering my questions, helping me figure out how to get the most out of the job, indicating how they would approach the work and what possible issues could be discovered in the course of the work. One of these turned out to happen, and the adjustment to their proposal was completely reasonable. They carefully inspected everything before making their proposal, which was detailed and clear. Everything was done on the schedule they indicated. I feel like they provided an excellent value, and it was a pleasure to work with them. They even managed to do some ""while we're working in this area"" extra work that I had asked them about (installing an additional radiator) that boosted the value of the work even more, adding value to my home. Excellent on every front. A fairly rare level of quality, service and value.

Yordanos T.

Great service, communication and a knowledgeable plumber. Highly recommend Aqua- Mike was on time and very honest about my issues. He was professional, courteous and friendly.

P L.

The guys were very educational and did an excellent job locating and fixing a hidden leak with minimal damage to ceiling and kitchen cabinets.

Tristan J.

Aqua Plumbing is not a company of plumbers. They are a well oiled team of master craftsmen

Warning: this will not be a short review. You can't boil down greatness into a couple of sentences.

I originally contacted Aqua Plumbing and Heathing to have a faucet installed outside on the front of my wall. I gathered some estimates from them and others but chose to pick Aqua based on their high ratings (well deserved) and their customer service ettiquette and super quick response times. Mike was here later that same week to look at the desired location on the front of my house, the current plumbing and the fixture I provided. He provided a fair estimate and was able to complete the work that same day in not much time at all. His attention to detail, professionalism and humor are all top-notch. He definitely went above and far beyond with providing a clean installation with a relatively simple job.

With such a great experience the first time, I decided to reach back out to have all of the plumbing from my bathroom and main drain/vent stack replaced. I also wanted to replace a leaky tee fitting that was dripping onto a black iron gas pipe directly beneath it and the gas pipe itself. This was definitely a big job in such an old house since there was cast iron, a waste/vent stack that ran outside from the bathroom and entered back through the basement to the main sewer and a lot of old school engineering involved.

No matter what challenges were thrown, unexpected leaks from bad joint connections, routing piping around windows, etc, Mike and Bobby handled everything on the fly with amazing results. Just like the previous job, the quality of the work was absolutely impeccable. Everything looks as if it came originally with the house and I can't think of anything more to improve any of the new work. It's rare that I completely trust anyone with working on my house but with Mike and crew there was never a doubt/concern in my mind. Now we have all new up to code infrastructure with room to update/repair/replace much more easily in the future. Even on post work walk through, Mike provided some recommendations to replace my water heater with a shorter model of same capacity due to how the exhaust was currently routed incorrectly. The attention to detail can not be emphasized enough!

No matter what work you're looking to have done, Aqua is the best. Period. We will be using them again for future work we have planned and recommending them others in need of plumbing work.

Kyle R.

We had a sink reinstalled and some drain pipe replaced. The guys were quick and efficient with the install. When a slight issue came about from the work they did, they were out the very next day to fix that issue with no questions asked. Vinny was especially great as he informed us of any potential future work we should consider, but wasnt pushy on us getting it done that day. He was honest and answered all of our questions and eased our concerns.

Louise W.

I needed a new toilet installed;  They were quick, reliable, efficient and affordable.  Will defintely use them again for future plumbing needs.

Abby B.

Was able to get a same day appointment for a second opinion after the gas company told us we had a leak with our heater line.

Aqua responded to my Yelp message and I was able to schedule an appointment for later in the day. They called saying they were running late and then the technician called to follow-up, giving an estimate of the time he would arrive.

Once he arrived (I believe it was Bobby), he was socially distant, wore a mask and was professional. We told him our situation and that we wanted a second opinion. He was honest and told us that our first opinion was correct in his assessment. He did point out some other things that may be the cause of our sewer smell and said he would be glad to come out again if the smell continued.

I wouldn't hesitate to use Aqua again - great company and service!

Rita L.

The job was well done and the workers we nice guys. They did the work in one day, including digging up my sidewalk and then cementing it. They workers showed up with masks. They also cleaned up their boot tracks on their way out. These guys are my plumbers now.

Jody C.

Aqua did a great job - came on the weekend to check out the problem, moved quickly to get me an invoice and schedule the job. The day they installed the heater, they were on time, masked, and did a great job, including extra support for pipes and just generally a clean and competent job. They were also friendly and helpful.