Apperson Plumbing

Monte H.

I would not use this business again. I thought we might have a water line leak under the slab of our ranch-style 3-bedroom house in Waldorf because of water spots on the carpet. Jeff Apperson came out and said he was on his way somewhere else but would come back out and pull up the carpet, turn off the water supply from the front yard cut-off, and wait several hours to see if it dried up to prove a source of the leak. He then asked for a deposit of half of a projected $7,00 bill in case he had to buy copper and replace the waterline.

He instead planned the replacement and bought copper and never pulled up the carpet to test for the source of the leak. Two weeks later when he finally did pull up the carpet he immediately saw that source of the leak was flowing from elsewhere.

After the leak was fixed and a new sink and toilet installed they then grossly inflated their bill In in order to keep all our deposit money including 10 phantom Master Plumber hours. In fact, he left an unlicensed plumber alone on the job to do the work. He owes us more than $1,000 and we are suing in small claims court to get back our money.

Aubrey D.

Just a joke. Seems to be a middle man farming the work out. I had a leaking shower faucet that needed just a cartridge replaced. Told me they needed to find the cartridge. It'd has been a month, my wife called and the gentleman said he was in Florida and would call back. My advice call someone else.

Brett R.

We were looking to renovate our Southern Maryland home of 20 plus years. We were introduced and referred to Jeff Apperson by a third person who we have known for a while. We met with Jeff on a couple occasions and came up with a plan. Jeff seemed great, everything we talked about he seemed to understand and there wasn't anything he didn't think he could not handle. This is where I made my ""BIG MISTAKE"", we did not get in in writing! I took Jeff at his word and shame on me. We don't have much recourse and don't want him in our home regardless. This review is for the next person who wants to know...
I have listed several of the larger issues and included pics so all can see for themselves.
Threshold and steps incorrect, not finished.
Finish work, overall a joke! Painted everything in semi-gloss, didn't fix or prep the walls at all, then sent a drywall guy, ""Willets"" to spread mud over spots over a month ago and never returned.
Laundry Center, both dryers vent into the same pipe and this causes moisture to build in the dryer and shorted it out.
Pantry, no insulated properly, food gets too cold or hot,
Electrical, absolutely no forethought went into this. The only plug in the entire hall/garage entrance is one in the of the pantry.
Tile, there are at least 4-8 tiles that have popped, already, and several others you can hear the hollow so it's just a matter of time.
Fixed to date: So far the following had to be fixed,
Barn Door bathroom, completely rehung
Pantry, bedroom closet and laundry area all had wood shelving installed, not the wire Jeff put in the pantry. New toilet in master bath, no wax seal was ever installed.
All in all the quality of the work that was done was substandard at best. By not getting a contract I left the door wide open and he made himself comfortable at our expense. Well what comes around...

Diana R.

We have used Apperson Plumbing for our home and businesses for years. They are prompt and efficient in their work. Over the years they have expanded their offerings to home improvements which led us to do remodeling with their services. We have been more than pleased with all work.

Kristen S.

I would not use this business again. We received conflicting information about the bill, the technician did not fix the problem, they overcharged, they did not return calls, and, to top it off, the receptionist was terribly rude and sarcastic. We got the problem fixed in two days with another company. Should probably just go with a known company that guarantees their work and trains staff in customer service.