Apollo Plumbing, Heating & Air Conditioning - OR

Hayley L.

Apollo drain is always out quickly and when they arrive they get right to work and fix the problem. I use them as my preferred vendor for work, no matter what time of year it is they are quick and efficient.

Justin D.

We noticed we had a drain backing up in our basement and called Apollo. They were able to provide service the same day we called and have the same rates for Saturday as they do weekdays which is a huge plus! The tech that provided service was knowledgeable, helpful, friendly and courteous. He provided the service quickly and gave feedback for possible long term repairs. We will definitely think of Apollo Drain for our plumbing needs in the future (which we hope are few).

Angry C.

next time you call them up ask for a free estimate be sure to ask if you have to pay a fee for them to come out give u an estimate. they has me fool. they seem really nice over the phone, of course we will give you a free estimate and when they came to your house. brought up other issues and made you reject the services and then they said that we have to charge you fee to come out here..what a bull.....

D. M.

I'm a renter, but my landlord has been using Apollo Drain and Rooter Service for years. In five years, I've needed a plumber on three separate occasions for my kitchen sink, tub faucet, and bathroom sink faucet, respectively. The jobs ranged in difficulty from easy to challenging, but on all three occasions, Apollo sent journeyman plumbers who repaired or replaced the problem effectively, promptly, and professionally. I even bought one of their Bioline products to prevent future plumbing maintenance issues, and the product works as advertised. I can only recall the names of two of the plumbers that worked on repairs--but if available--I would recommend Patrick and Tim.

David S.

Scheduled an appointment from 10-12. (Took the day off work to meet them.) I called later to confirm pricing and was told that I wasn't scheduled. What!!?? They called me the next morning to say they could make it from 11-1. Fine. Next day at 1:30 they called and said they were on the way. (Great... even though they were going to be 45 minutes late.) Then I got a call and said there was an emergency and they wouldn't be able to make it until the following day.

No thank you. They never apologized and basically wasted my day. Read the other reviews. Their scheduling is awful and they will waste your time.

Doug D.

We've used Apollo for the last 22 years to help take care of the drains in our 100-year-old house. They know their work, they are dependable, they don't try to sell you more service than you need. They just fix the drains. Scheduling was easy: they gave me a time window and then called 15 minutes before they arrived. And they are less expensive than the competition. Thumbs up from this Northeast Portland family.

ToriDawn S.

Called on Thursday for a Saturday appointment, was told to sit my hiney at my house and wait for their arrival between the hours of 10Am and 1 PM. Considering I sleep in until 11 on Saturdays, this was not a big deal. What is a big deal is that I finally had to call them at 1:30 to ask where they were. "" Oh, sorry, running a bit behind"" ""Can't guarantee we can be there by three, but we can try"" ""Well we can give you a five percent discount if you reschedule for Monday"" What?! Monday? Hooker, some people have to work and your five percent discount will not make up for my days worth of lost wages, since we already know you can't show up on time. Can't guarantee that you will be here TWO HOURS AFTER your allotted time slot? Apparently you have no respect for my time, and no concerns over my kitchen sink backing up all over my floor. A simple apology and empathy would have sufficed but the last thing I need to spend my money on is a company with no customer service, and Myra's undeserved Christmas bonus.
How's that for a yelp review.

L B.

Very disappointed with the service from this company. We had a toilet overflow due to a sticky toilet lever. Water came through the ceiling below. When I called they made it sound like they could help with the leak. When asked if they could fix the water damage, the phone operator said they would access it when they arrived. When the technician arrived. All he did was say, the toilet appears to be working now, put a little caulking around the toilet and handed us a bill. He said, he doesn't repair water damage. Wish the person on the phone would have clarified. Today, the lever still sticks and they won't come back and fix it without charging again. Horrible customer service. Don't waste your time.

robert l.

I just bought a vintage cottage in Se. I had a slow drain in my tub, so i called my plumber. He snaked it, and the slow drain was a no drain!
These guys busted their backs and didn't charge me till they got my drain cleared( unlike my plumber ) Thanks!!!!

Suvi W.

Our old house had slow flowing drains (we've had it for just over a year but it is 1940's)....so much so we had a small basement drain flood when family was in town. Lovely :(

Apollo was really responsive and has great prices compared to others.

All I can say is HOLY SLUDGEY PIPE! Chris Brough was super friendly and imformative and had the problem jet cleaned away within an hour. He gave us plenty of maintenance tips to prevent a build-up like that in the future.

Yay Apollo! We found our new go-to guys.