Apollo Plumbing, Heating & Air Conditioning - OR

Lee S.

I must have Trau help at a very busy time. Apollo was not able to help with my water heater--but they did keep me informed with daily calls.

I appreciate their good communications, even though their crews were busy.

Lisa C.

The good: Appreciated that they were timely for the appointment and used appropriate safety precautions. The job was completed with minimal mess and in less than an hour.
The not so good: We feel their prices are very high, and they would not provide an itemized invoice breaking down parts/hours. We will not use them again. They charge $75 to provide an estimate, unless you accept their price and have them do the job, then that fee is waived. And they require your credit card on file prior to scheduling an appointment (would not schedule without us providing that information), so they can charge it immediately upon completion of the job. This might not be an issue for some people but with zero idea of how much it was going to be until they gave an estimate, I would have preferred to give them my card information after the job was done so I could use the appropriate card for my budget.

Reese W.

Arrived on a Saturday evening, just to see if they could fix the main drain clog. Within 30 minutes all was well. Great CS, great help, wonderful timing.

Susan W.

Aaron was great, fixed the problem and left space spotless. Showed up on time and kept us informed of what needed to be done the whole time. Thank you!!

Bobbi G.

Exceptional service! Safety is a priority. Aaron B., had mask at the door. A text was sent when Aaron was on his way, it requested I wear a mask. As he entered our home, he wore shoe covers. He was professional, courteous, & efficient. Well done!

Rebecca T.

Cameron Cooper is the best drain technician that I've seen in a mighty long time very knowledgeable, ,courtesy keep mask on,answered all questions. Great job Apollo Plumbing for hiring top notch technician.
Cameron Cooper is the keeper

Doug P.

Jerry bales was on time and answered all my questions quickly. It's hard to trust some people by mud he did what he said he would do

Sean C.

Showed up assessed the situation explained cost and plan to fix our drainage problems. Very nice and courteous. Fixed the problem at a fair price.

David G.

Devin P was my guy on a cold rainy Sunday night. My residential care facility has 6 special residents who had to deal with a clog and backflow chaos. I called the famous rooter company and they put me on hold for 10 minutes.
Called Apollo and they answered the phone and had a technician call me from Gresham, he told me he would be there within an hour and half depending on his current job.

Devin showed up within and hour. We had a difficult clean out cap that took a while to get off. But after he did he unclogged my pipes within five minutes.

From calling Apollo on a Sunday after hours, to my clog being fixed, less than 2 hours.

All for a very reasonable price including the after hours fee.

They take credit cards on site with an iPhone. No fumbling for a checkbook.

Thank you Devin and Apollo team

Customer
David G

Mark H.

Doug is great! He showed up on time with a smile behind his mask. He is very knowledgeable and answered all of my questions. He is extremely skilled at his craft and finished the job in 75 minutes (much less than the 3 hours other plumbing companies quoted). He left our house neat and clean just the way it was when he arrived. Being new to the Portland area, I have found my plumbing service for life. Thank you Doug and Apollo for the professionalism and fairly pricing your services! I highly recommend plumbing services from this family owned business!