Apollo Plumbing

Jesse D.

Highly recommend! Had some pipes come apart in our septic pump up system, and Phil rebuilt the connections to be better than before. Will save his info for sure!

Laura H.

I would've rated them a five a couple months ago when Phil came out to replace a faulty float switch in our septic holding tank. Although I thought the $600 charge for the service on a $50 part and 2 hours of work was too much, he was the only service who would come out the same day to help us. He was a 5 in my book that day.

Yesterday our holding tank's grinder pump died. I spoke to him mid afternoon and made an appointment for late this morning, he said he'd come out and take a look. Because raw sewage was about to back into our house I tried a few other places and got someone to come out last night with an estimate and they came back this morning with a new pump. I called Phil at 7am to cancel my appointment saying that I found someone in our emergency and apologized for the cancellation. He called me back at 11am, told me he bought a pump without even checking our system first, and showed up then heard my voicemail. He never checked his voicemail. He chastised me for cancelling my appointment (hours beforehand, as soon as his business hours opened), told me I probably paid mor for the guys who ended up fixing it (wrong), and ended his call angrily saying, ""you know what? Whatever!"" I will never hire them again.

Dave T.

Phil is the Platonic ideal of a plumber brought to life. This is the second time we've called on him; I should have written a review before this, but this time he really shone.

We had a plugged bathroom sink, and a greywater system for our washing machine that has been non-functional for some time. Phil and his helper Jamon showed up within an hour of my call and had the sink running in a flash. Folks who've lived here for any amount of time know how unusual that kind of responsiveness is in the San Lorenzo Valley, where trade professionals generally seem to operate in a time zone of their own.

As for the greywater system, after trying to snake it, Phil told me that it would require digging, but that I could avoid that with some DIY-fu; he showed me how and told me to give him a call if I got stuck in the process. ""Information is free"" is how he put it. As a bonus, he taught me a clever trick to keep washer lint out of the laundry sink: put one leg of a pair of pantyhose over the washing machine drain pipe and lay it out in the sink! When it fills up with lint, throw it away and attach the other leg.

I'd give Phil six stars if I could. You won't regret calling him.

Pam R.

Thanks Phil for a fast, fair and great Plumbing Repair. I have you in my speed dial. Pam

Margaret B.

Phil was recommended to us by a friend. We had 2 stopped up kitchen sinks and he came within a few hours! Very nice guy, worked hard, charged us fair price. Definitely our new drain guy. Highly recommend!

Robert C.

I have seen some nice reviews here on yelp about this business. This business was recommended by my former property manager. I called over over a week ago to schedule his business to come out and install a new shower head and extension, but not even a return phone call. If the business is too busy or my job is too small, I would of expected at least a return phone call.

jimmy l.

So I struggled with this review as its such a small mountain community and I know these these can be impactful, such as this one.
I had a septic tank leak (Wet Ground). I had the tank pumped so Apollo could come out and snake the line to the leech field. I wasn't home, but he was recommended, so there was a certain amount of trust built in.
He called me to say he snaked the leech field drain and that it had roots in it. He claimed he snaked over 80 feet to the field and all is well now.I wasn't there, so I couldn't confirm. When I got home there wasn't any debris, but I figured he cleaned up after himself.
The tank filled again within one week, and the wet area and seepage appeared again. I called and called, leaving several messages over several weeks and never got a return call. I am guessing my mistake was telling him it was still broken.
Subsequently, had to have the tank pumped again for another $500 and called a branded plumber this time.They stuck their camera down the line and found some old piping made of tarpaper from the 70's when the house was built, it was just a few feet off the tank (exactly where the wet ground was before and currently). New branded plumber dug up the section of pipe, and replaced with something from this century.
Based on everything there is ZERO chance Apollo told me the truth, this 70s pipe degradation was just 10 feet off the tank, so it was impossible for Apollo to snake some 80 feet, he would never have been able to pass this area with a snake.
Stick to a brand with a reputation and some sort of insurance and gt.

Chris O.

Phil has been helping us with various plumbing issues in our Boulder Creek home for more than 15 years. He always does a great job, takes care of the problem quickly, and is very professional. I would highly recommend him to anyone in Santa Cruz County that needs plumbing repairs

Greg C.

Phil is solid as a plumber and someone you can trust to give you the straight scoop, keep your home intact, and keep a lid on costs.

Phil has come to the house many times and I am always satisfied with the work. When I have asked for adjustments he happily made those no cost.

More recently though, Phil has been a no-show. He promised to come to the house several times recently and did not show. I am not sure what is up, but flakiness is par for the course in this valley. But there are solid tradesmen. My problem was not an emergency, but I approached Phil in the beginning of January (if not December) and here we are in March.

Mimi B.

Thank you Phil for a quick and professional response, You will be our first call next time we need help with our septic system.