API Plumbing

darin g.

Friday late morning driving down the road and I see an ASI truck and gave them a call because I had a leaking issue in a wall in my kitchen. The receptionist didn't know if they had anyone available so she said she would research it and call me back; which she did about 5 mins later and we set up an appt between 1 and 3pm the same day. Dustin called me when he was about twenty minutes out. I left the office and encountered 2 accidents on my way home: which is usually a 10 min drive. Dustin called me because he arrived before me. I had left the back door open and asked if he would feel comfortable going into my house and begin addressing the problem, which at this point I was about 5 mins out. By the time I had gotten there he had already addressed the issue and had a solution, and a backup solution if that didn't work. He got on the roof and snaked a drain and the problem was fixed. A perfect case of under promising and over delivering, and what a pleasurable guy to speak with. Although I would never recommend letting a tradesperson that one has never met, nor a company that one has never used before into ones home, in this case I felt it was a small enough gamble that paid off. As a business owner in the service industry (windows and doors ) for over 12 years, I easily recognize excellent customer service and good people. Dustin, it was a pleasure to have you in my home and thank you for fixing my problem. Would highly recommend ACI to my friends and family.

Melisa C.

API is the most honest and dependable plumbing company I have ever done business with. As a licensed Realtor I have used them for clients and my own home multiple times and they are awesome. They earned my business for life when they told me how to save money by fixing something myself instead of charging their minimum. They also recently cleared a blockage in my pipe, whereas a plumber my husband called to look at same issue wanted to tear out my bathroom vanity and flooring and make an insurance claim which was not needed. Because I called API for second opinion, my issue was solved and my house was not torn apart. I highly recommend using this company and I know several other top producing agents at my company HomeSmart Elite Group also use API plumbing and refer their clients to them.

Juan V.

API did quite a lot of work for me. Unfortunately, after they were supposedly finished with their work, the problems starting happening one-by-one. After repeated attempts to get them to come back out to fix what they installed in several different areas (or to just answer questions with my new plumber to let them know the specs of what they did), there simply was no communication. They went silent and ignored my issues. Even worse, it has become incredibly expensive to fix the issues and incorrect installation. I've had to jackhammer the floor, remove tile, remove plumbing fixtures, remove drywall and repair each portion of the damage created by API Plumbing, retile, repaint and I'm at my wits end. After today's issues, see picture attached, I want to alert the public in an effort to save the next sucker from the experience I face (and continue to face). This will be another set of expenses I'll need to pay for as a result of their negligence.

Joe L.

These guys went above and beyond for me... Doing a remodel and they found the sewer line to be bad. GC's guy wanted way too much $, so I called Bill per a friend's recommendation. He came out, quoted the amount I thought it'd be, and also suggested I replace slab sewer line while home is open, slab cut for other reasons, etc. Glad I did. He pointed out that my GC would not cover existing lines and if the slab line gave, the floor would have to ripped ripped up, etc. Bill is great & honest. He shifted other jobs around even, so they wouldn't delay my other work much. Super cool of them. Their guys are super nice & do great work as well. Highly, highly recommend! Will be my go to plumbing company for here out. Plus, I love supporting family owned businesses. Thanks Bill & Api!!!

Kevin S.

API just installed my home water filtration and softener system and wow, what a difference it made. I wish I had them do this years ago. Bill was fantastic throughout the whole process. He explained how the system works and what I would need to install it. There were no hidden fees and he didn't try and sell me on anything I didn't need. Bill knows his stuff. On the install day, Nick came and did a clean install. He was able to run the pipes and tuck the tanks in the corner of the garage where they were out of the way. He didn't take any shortcuts and the end product looks and more importantly works great. I'll definitely use API for future plumbing needs.

Arthur S.

Without a doubt the best Plumbing company in the Valley. I had a separated pipe and thought I would not have water for days or even a week. I called other companies and no one could come that evening. They came within the hour and found out what the problem was - they
had to get the okay to dig where pipes were from the City - Not only were they so professional,
polite, knowledgeable and understanding but the next day they were finished and we thought
they were miracle workers. API is Excellent, Fair Priced and we would use them for any kind of
plumbing. I thank them and the company that recommended them.

Ty G.

I had a house for sale. API said that the plumbing was horrible and needed to turn my clients home upside down and demo most the inside. Had another company come out and perform the same thing. Really professional and found out that in fact the pipes were fine and did not need to be replaced. However there was pooling in one pipe and the other company found that too, so they did find something right.

John S.

API was timely in responding to and effectively solving my issue at a very fair price. The service person was on time, friendly and efficient (old water heater out and new one installed in about 75 minutes. We will not hesitate to use API again.

Tena V.

Incredible customer service and job performance! Bill came out to our home to give us a price and he was so kind, respectful, patient and professional. His pricing was close to one other company, but we chose him because he was much more knowledgeable and made us comfortable about the work. Nick also did the work and was also amazing to communicate with. Everything was done to perfection, and exactly how we wanted. They also gave us advice and helped us make decisions. Clean up was immaculate. Here's a list of what they did for us:
1. Convert kitchen stove from electric to gas.
2. Remove old kitchen sink and faucet, install new sink and faucet.
3. Install RO spout and air switch in kitchen sink.
4. Remove three toilets and install new toilets.
5. Install new shower head in master shower.
6. Change water heater from electric to gas.
7. Install recirculating hot water pump.
8. Install water softener.
9. Remove pedestal sink and install a new sink & faucet with cabinet.

F W.

API and its plumbers are outstanding. The receptionist/scheduler is curt, unfriendly, unhelpful, and downright rude, but API's service and its plumbers makes ignoring her worthwhile.