Apes Plumbing Heating Sewer & Drain Services

Michsa C.

Our sump pump stopped and we were recommended to Apes. Our guy came out right away even 10 minutes early. Our pump needed to be replaced after 20 years time of course. We had water. Lots of water. He put the new one in that we had bought. He was very nice, efficient, and did a great job.

Gabriel M.

I am a plumbing contractor. I called to see if they carried a part for a commercial water heater I am trying to repair. I was greeted on the phone by a man who was immediately unhelpful and rude. At the end of our conversation he actually ended up saying nothing and hanging up. Would not recommend going here. Terrible customer service

R.N. M.

Top notch! Had my first experience with them today. Responsive, friendly and professional. Great service and pricing. Highly recommend. Will definitely call them again.

K T.

Will is amazing! He had the eye of an artist when installing, and could not have been more responsive. Was onsite within 24 hours for a quick service call - fantastic!

Dick H.

Problem was that the Heater wouldn't ignite when it was cold. Like when you need a furnace to work. In the morning when we needed it it didn't work. Heater would then start at some random time in the after noon when it was warmer. He didn't seem to know what he was doing. Didn't know how to diagnose the problem and said it must be ""operator error"" meaning we did something wrong. Cleaned the filters because he said that ""overheating is the usual problem"". Said burners needed replacement which isn't true. Left an invoice for $160 after an hour. Maybe they can do plumbing but don't have a clue how to fix hvac systems. He thought all was ok since it was warm and the furnace was working at that time. Never again. 5 days later Severson out came and in 15 minutes, tested it and said it was a bad thermostat and replaced it.

Ian M.

Very poor customer service. Plumber showed up unprepared for initial appointment, then cancelled a subsequent appointment at the last minute. Completely wasted my time. Not recommended.

Phil D.

Highly recommend Apes Plumbing and Heating. We are newbies to Sonoma (moved here in August). They were very flexible and responsive in helping us with our issues. First the AC went out in August during the heat wave - Scott to the rescue! Next we had a new kitchen sink and some bathroom updates, but encountered some hiccups not related to plumbing; this required rescheduling - once again Apes was very helpful in working with us to complete the project to accommodate our timelines. Big shoutout to Scott and the Apes Plumbing team; thank you Spencer and Bryan.

Erlyne B.

Great great great!! Came right away on Sunday in the heat wave! Not cheap but very much appreciated!!! Thanks Will and Dave!!!

Kathy R.

One of the employees of Apes was extremely rude. I talked to the owner and gave him the opportunity to address the situation, but he chose not to. I am sorry to have to post this but I would not use this company if you expect good respectful interaction.

Martha R.

The plumbing in both of my bathrooms quit working at bedtime on Tuesday night. Wednesday morning I called Apes and got an appointment the same day. Scott arrived at my house 1/2 hour early, was able to do the repairs and finish in 45 minutes! I am thrilled and so happy to have my house back in order. I've used Apes for plumbing issues for almost 10 years, and always been satisfied. Thank you Apes.