APES HVAC & Plumbing

Stephanie E.

Our garbage disposal was clogged and APES had been out to my house previously so I knew I could count on them to help with this issue. I called and they came out ASAP. David Monroe was the plumbing technician and he was able to easily unclog my disposal. He was also very kind and informative and gave me some great tips on keeping my disposal working properly. Definitely will contact APES the next time we have a plumbing issue!

Judy A.

Barrett put in a new faucet and disposal in our kitchen and the job was done with perfection. Extremely personable, knowledgeable and very neat. I will definitely use Barrett and APES again for my plumbing needs. Thanks!!

Christine S.

APES HVAC saved the day! I called several other companies in the Chandler area and nobody could help me on short notice. APES was so pleasant and kind to me on the phone and sent somebody out right away. Bret Johnson was our service professional and he was amazing! I highly recommend doing business with them.

Jamie P.

Service was impeccable--technician David Monroe did a great job on my bathroom plumbing! He was quick, thorough, friendly, and left my bathrooms clean. I highly recommend A.P.E.S. For plumbing needs!

Miguel R.

We found some serious cracks in our foundation, we were suspicious of a plumbing leak and I am glad that someone recommended A.P.E.S because Daquon and Luke showed up to our house and knew exactly how to troubleshoot, narrow it down to an area and then do the work that was necessary to make the repairs in a timely manner.
The other thing that I must mention is that the guys came to Lake Havasu from Phoenix, and ended up staying 2 nights out of town in order to make the repairs needed. They went above and beyond and were communicating along the process so that I felt confident that the repairs were done correctly, tested, and proven. I would recommend these guys to anyone. Thanks Brian, Daquon, and Luke.

Maureen G.

Yelp suggested this company in the request a quote function and am very grateful they did. Barrett came on time and was friendly, courteous, efficient and thorough in both my toilet repair and helping me make an informed decision on whether to repair or replace a bathtub that has required repair yearly. For both issues, all options were thoroughly explained and the pricing was reasonable and within the norms for a good job in this area. I was very pleased with the result of the toilet repair and the honesty and choices offered on the bathtub options. I found this company trustworthy AND the repair the best toilet repair result I have had since in this house (the other bathroom had a similar issue a few years back). ..possibly due to his attention to detail and testing after the repair. I was also impressed by how the office followed up the same evening to make sure I was happy with the appointment result. The discount for finding them through Yelp was also a welcome bonus.

Ken M.

I have really mixed feelings about this company. I had a gas leak at my house resulting in my gas being turned off. They were very responsive to messaging on yelp. The first technician found a couple leaks but could not get the system to hold pressure. He did not remove the meter which was a major mistake - what if it was the meter leaking? He recommended advanced testing with helium. As you may know, helium is in very short supply so the testing is no longer available. They now use propane - but I could only find one company which does the test and it was a huge waste of money ... but that's a story for a different time.

I had Diamondback Plumbing give me a second opinion. Within minutes, their tech pointed out a dielectric fitting which is for water lines. When I called to complain, APES sent a different technician (Carter W) out to fix it. Carter was wonderful and is the hero of the story. He found multiple leaks and sections of pipe missed by the original crew. He was beyond exceptional and got our gas restored.

Lessons I learned - if you need ""advanced leak testing,"" you need to replace all the lines. With flexible pipe, it's cheaper and easier. Second, the meter needs to be removed for leak testing. And last, leaking gas lines is a major pain in the ass!!!

Chris A.

Guy came out and tried to sell me the most expensive option. Scheduled it for a few days later but got other opinions. Someone else actually took the time to analyze the issue, give me their best diagnosis and why, made the repair and proved why I did not have to go the most expensive option.

Did business with the second company for being honest.

My whole pipe was not corroded. The metal lid apparently struck my pipe and caused a pinhole leak.

Saved me $3,000

Elizabeth N.

Of all the reviews I've written, this review deserves all five stars the most*

We just bought a house and were working with our home warranty to try to resolve the issue. As it turns out, service employees who work for home warranty companies don't like to find big issues because they don't get paid that well. I had called about this issue a couple times and paid my $75 for them to leave without having fixed anything. Finally, someone who not only listened but understood what we were talking about. Through a simple inspection, our plumber Jim W was able to diagnose the problems we'd had with our sink, that every other plumber who didn't want to be here or put the work in, purposely brushed off or turned their shoulder on. Unfortunately, a section of our kitchen pipes were bad so we had to have them replaced. Fortunately for us, he took the time to go to battle for us, with our home warranty, so they would cover what they were supposed to cover. He spent hours on the phone and went above and beyond on countless occasions over the course of the whole ordeal.

It seemed we kept hitting obstacles, entering from the exterior concrete wall, we still needed to have our counters and cabinets uninstalled from our kitchen, so that they could bulldoze a portion of our kitchen floor in order to access all the piping and ensure they replaced everything that needed to be replaced to avoid any future issues with the pipes. I was impressed that he managed not to break any of our tiled floor, I know he did his best, using precise detail, to avoid more damage (and cost to us).

Since, he does not do home restorations, that part was outsourced. They made his job difficult by not showing up when they said they would, but he always had a good attitude and great customer service and always found the time to accommodate us into his already busy schedule. He was always there when he said he would be, and if there was a chance he'd be doing something different he was very considerate to call or send a message. The home restoration place was supposed to ""reinstall"" our cabinets but didn't. Not only that, they damaged sections, and didn't bother re-cocking to make it look nice. It was not at all A.P.E.S. responsibility to fix or make that right in any way, but he went down to the hardware store almost immediately and did.

It was all the little things about A.P.E.S. plumbing that I noticed, that I can easily say, I've never experienced elsewhere. And they may seem like little things, but to me, they are so significant, especially in terms of establishing great trust as well as integrity of a person, and a business... and it was through these little things that I learned that they cared. For example, I had opened the side gate for them to have easier access with their tools to enter the back door and he saw me struggling to lock it ONE TIME. He put WD-40 on it for me, and it was like a brand new lock there after. Then there's that one time he fixed the access door to the kitchen sink. It used to hang funny. It used to drive me nuts. I never brought this up to him, and I never asked him to fix it. He never charged me for it, and he didn't even mention it to me. I noticed when he finished everything after they finished the job, and it just left me feeling amazed that people who believe in this old time, customer service still exist.

They did several other things for us as well, including running the camera down the line, and just to be prudent, the hydro wash. We couldn't be happier with the work that was produced from this company.

I am only disappointed that this plumbing service does not come up immediately when I am searching for plumbers.

Don't go anywhere else, you might regret it. But in this case I can guarantee, if Jim is there, and something can be done about it, you will be forever grateful, just like me.

Yunggifted B.

We were referred to A.P.E.S. by our home warranty. Our hot water heater was leaking a nice amount of water Saturday morning. A.P.E.S. showed up Saturday afternoon. A.P.E.S. gave us a two hour window and text us within the hour they were coming. The plumber that showed up was knowledgeable and fixed our water heater quickly. Very professional and knowledgeable company.