Apache Plumbing Services

Kristi M.

I haven't used Apache Plumbing Services as a customer, but I am nonetheless giving them a 5 star review. They did some work on a neighboring property, and some workers made some very inconsiderate choices to me as a neighbor. I was extremely annoyed and reached out to the company. I commend this company for going out of its way to correct the situation and make things right. Construction companies can't always control all the choices of individual workers, but they can control whether they treat people fairly if a mistake is made. Dorothy Davis didn't hesitate to promptly and completely make an unfortunate situation right, and for me, that makes this company trustworthy. I would definitely hire them for plumbing services!

Heather F.

0/10 would not do business with this company again. Extremely rude and unprofessional.

Called them to ask them a question about a service that I (at the time I called) was 90% sure I had them perform on my house. Wanted to confirm I had it done and also see if they did a follow-up camera as I'm currently experiencing the same or similar issue in my kitchen.

Receptionist was a bit rude but said a tech had to call me to answer my questions. I truly don't think the receptionist understood that it was more of a administrative question vs. I needed a tech to come out.

Tech called me back. I tried to explain the situation but before I could even get it out there they went ballistic on me. Then they hung up. Then called me back to continue to go ballistic and all threatening on me.

I'm confident that the tech thought I was accusing them of doing bad work or asking them to come out and redo it. None of that is true. I was trying to understand what happened, if anything so I could get to the bottom of my current plumbing issue. I'm happy to pay for services and understand that sometimes repair services aren't completely successful and it's complicated as to why and often not due to any failure on the service providers part.

Staff here needs to take some customer service and communication 101. And some deep breaths. I wasn't even angry I was a very confused customer (I literally apologized for my confusion) who needed to ask some questions about prior service. Now I'm angry bc I was verbally attacked by the tech. I blocked the techs number so they can't call me back and attack me again.

FWIW: I did receive and pay for services by this company a year ago- checked my credit card. I'm not even interested in knowing anything else at this point. I won't let this company in my home and have hired another local company to perform the work a year later without historical info.

Sherie H.

Apache plumbing was incredibly conscientious, professional, and timely. They got the job done leaving little mess in my backyard. A sewer main was replaced within a day and a morning. These guys get 10 stars in my book!!!

Ron C.

I requested for a quote and Frank got back to me within 15min. Provided a quote and paid for what he quoted me for. Honest and fast service! Thank you!

Dustin M.

Very friendly on the phone, willing to work with me, had an emergency leak in the front yard and they could have got me late in the day or next morning. I ended up digging and fixing myself but I'd recommend this place just cause communication was so good!

Jason D.

So i've been doing a lot of work on our house over the last year or so and wanted to run a gas line from the meter to our stove and to our bbq. I had originally gotten estimates from about 5 different places and Apache was very reasonable based on all of the estimates I was given. However, even their estimate was a bit more than i was prepared for at the time so I put it off. Fast forward a year and now, knowing the expected prices I called Apache back and set up the gas run. I received an updated estimate with 2 different prices based on 2 different run options. Called them back (Monday), advised them which option I wanted and was able to schedule the work for the upcoming Friday. They showed up on time and got right to work. Frank and Richard are both great guys and very friendly. I had laid some pavers last year and asked that the line be run under the pavers up into the bbq and they were able to accommodate. The caveat being that the run was only a couple feet otherwise, i would have had to go a different route. It took them a total of 2 days to get the work done and the only reason it even took that long was the ground being so hard to get under the pavers. The company on the first day even sent a 2nd crew out to assist to try to get it done. Frank and Richard came back out the 2nd day and wrapped it up early first thing in the morning. Apache also took care of the permit piece as well; we got inspected 2 days later and were given the green tag. It was late in the day that we were given the greenlight so Apache wasnt able to come until the 2nd day after the inspection which was completely understandable to me, even beyond my expectations as I expected their calendar to be full but they were there and backfilled the trench and even went so far as to help me hook up the conversion kit to the grill! Very nice guys and Dorothy in the office is super friendly and accommodating. I would not hesitate to use Apache again... in fact, I'm about to install a bib in the garage at my water softener (wash cars without spotting) and will definitely be using Apache for that as well. Thank you!

Karen Z.

Wow! In February I had a backed up kitchen sink and had a company come out and the plumber who was trying to snake it with a hand held device from underneath my sink was unsuccessful. He went a purchased a heavy duty chemical to get it to drain. I was charged about $350.

Happened again, and I called Apache Plumbing and the technician came out and ran a big time motorized snake through my clean out (outside my home) and really did the job well. Also, he charged me $142.47!!!!

Apache is my new plumbing service!!!

Sebastian H.

They charge the least out of any plumber I have ever had and do just as good of a job, if not better. Arrived right on time, were extremely professional and knowledgeable in what they were doing. And they solved and fixed my problem in no time. Ben knows his stuff!

Ramsin A.

Great communication and fast service. Fixed a leaking shower head. Price was a bit cheaper than other quotes I got. Will definitely use them again. Thanks!

Young Y.

I had requested several quotes to repair our full body shower but most of the plumbers would not consider repairing it after I sent them a photo of the problem. Apache plumbing was more than willing to look at the situation. Robert and Matt from Apache plumbing came over and figured out the problem and they helped me order the shower parts. They did an awesome job at a more than reasonable price! Everything works perfectly. I highly recommend their services. I would have given them six stars.