AP Plumbing

Yumpin Y.

I had decent service with them over the last few years. Now - Stay Away.
I had a sump pump that was constantly running. I called on a weekend and for a 24 hour service they could come till Monday. 2nd time 24/7 service was not available. This case there was no emergency until Tuesday when heavy rain and melting snowpack was forecast, so 1st thing Mondy was OK because I had a battery backup pump connected as well.
$89 just to come out and give a quote. OK, but on the pricey side. The sump pump is not in the easiest location. It's under a countertop in the basement. After looking the job over. He gave me a quote of $1300.00. Just to replace a $200 pump. Ouch!
I was stuck because I know how fast the crock fills when the spring melt off hits. It goes off every 6 minutes or less. I would be in real trouble if not fixed. So I gave the OK reluctantly and told him I was upset with the price. I would have replaced it myself but I am wheelchair bound.
It took him less than a half hour to complete the job so he game me a discount. The total came to just over $900.00.
The next day when we got the rain an melt off. The pump was going off every minute and a half or less. Then only running for less than 10 seconds. On top of that. You could hear the air rumbling through the lines and my tenant complained about the thumping of the piping going through his bedroom.
I called and asked to have someone come to look at it. The ""senior"" plumber That came said well it's working and then tried to tell me how to keep the water out of my basement. I told him the old pump was also ""working"" but wouldn't turn off. Does that mean it's OK too? No, I've been here 25 years and have replaced the sump pump 5 times. I never had these issues. The guy was not only useless but insulting.
On further inspection I noticed that he had also removed the ceramic tile that the old pump rested on.

Marybeth G.

Tom was wonderful. Very professional and did a wonderful job, including cleaning up after he was done. It was for a clogged kitchen drain. I thought it was a little expensive to charge over $400 for a 20 minute job to install a kitchen faucet that I already had. Wonderful staff, wonderful service. Just a little to expensive for my tight budget.

Michael R.

They charged my mom $1200 to put a garbage disposal in. It took them 15 minutes. surgeons don't make that much money. Total price gougers taking advantage of the elderly. They also took the old unit away (which was still under warranty), left no paperwork for the new unit, and didn't apply the discount.

Alan F.

I have been an AP Plumbing customer for about 15 years so I called them when I needed a kitchen faucet installed. There was an $89 ""dispatch fee"". I was not given an estimate for the installation. I thought it would be on the high end but was stunned that all together it was over $600. Easily double what I expected. It took 15 minutes. Much more time was spent looking at my copper plumbing. I was told it was a disaster and needed to be replaced ASAP. $5500! The fee for the install would waived if I signed on the spot. I declined and the next day got numerous calls and emails about financing and signing an agreement.
I wiped the moisture off the pipes and they have been dry since. The moisture was from the original leaking faucet.
I called and complained to a service manager who told me this was standard business practice.
Not the same company it once was!

Megan V.

Yesterday I googled ""what do you do when your basement floods?!"" And today I have a new tankless unit from Navien thanks to AP Plumbing and their helpful crew! Manny V was super helpful and informative along the way and clearly believes in the value of this product. Both Cullen Lozipone and Matt Gordon assisted with diagnostics and installation and I couldn't be happier. Having to deal with something like a basement flood or unexpected plumbing concern can be a nightmare but these guys helped make it seamless. Will definitely be calling AP for all my future plumbing needs!

Christine M.

Highly recommend AP Plumbing! Had a couple plumbing problems- shower temp regulator and grinder pump issue. Two plumbers gave me the same answers to correct the problem but did not solve. John D looked at the regulator and was able to adjust- no new parts needed. The grinder issue was finally solved after many years thanks to a ""smoke test"" finding the issue.

Kathy N.

Paid $89 for a service call to get an estimate for removing an anode rod from a hot water tank. An easy job with the right tools that we do not own. They gave me a quote of $315 for the labor to drain the tank a little, turn off the water and remove the anode rod. This is honestly a 5-minute job with the right tools! Shame on me for agreeing to the service call. Shame on them for clearly attempting to rip me off.

Dan V.

Our hot water heater started leaking 2 1/2 years when it was installed. I call AP Plumbing. Charged $89 just to come out. Since the water heater was under warranty, I took it back once it was out and got a new one. After installing it (it was the same one as the old one), I was charged $1,100!!!! I feel that it is an outrageous amount for installing it since I took the old one back and got the new one!!!! NEVER AGAIN WILL I HAVE AP PLUMBING DO ANY WORK IN MY HOME OR WILL I EVER RECOMMEND THEM!!!!!

Leslie Y.

The plumbers who came to our home were professional and courteous. For a ""flapper & ball"" for the toilet, we paid $218, including the $89. Now, I don't know if we were overcharged. We should have looked these prices up beforehand. There isn't the constant toilet running noise, and it flushes as it is supposed to.

They also provided us with the coupon that we forgot to mention. I was going to complain about this, but I double-checked our invoice, and it's there.

I'd recommend AP based on this one experience with them. Honestly, had I come to Yelp first, I wouldn't have called them.

Keep in mind that people forget to review for positive experiences. I've been guilty of that.

All the best! Thank you, Fabian and Brandon!

Kevin L.

AP Plumbing is too expensive and they charge to show and add no value. They were her less the 10mins and only told me what I already knew. The quote they gave me was OUTRAGEOUS!!! They actually suggested I call a handyman! Really? I did and had the issue solved for less then AP charged me to show up and waste my time. Avoid AP Plumbing.