AP Plumbing

L W.

My experience is that AP Plumbing is painfully expensive. A supply line connector to an old toilet in my home broke at midnight last month, and my house was flooded. Under duress the next morning, I called AP. I agreed to pay $400 to replace the old supply line and cut off valve. $87 was for AP to come on a Sunday and the remaining $313 was for the few inches of new line, a new valve, and the roughly 8 minutes of labor it took to do the job.

The employee who came to my house was courteous and professional, and he quoted me the entire price first. I was sleep deprived and stressed out and looking at water damage, and it was a Sunday, and in fairness, I agreed to pay it before he did the work.

This week I decided to upgrade the old supply line and valve to my other old toilet, as the old valve to this one would also not shut off and I was worried about the same thing happening. I shut off the water main, took the old line and valve to Home Depot, and for about $22 I got the same new parts that AP used. It took me about 8 minutes to replace them myself.

I am still berating myself for letting someone take advantage of me and paying $400, which is a great deal of money for me. It did inspire me to figure out a bit about plumbing on my own. Lesson learned.

Jan N.

I called to have my toilet outside winterized. Not a hard job and I have done it in the Adirondacks on my trailer myself. I just wasn't feeling well
so called a plumber, it looked professional..........quess it was
I ended up paying $324.36. My son said don't do that again they overcharged .

.

David W.

I asked them for a price over the phone and they said they had to see the job first. When the plumber arrived, he went right for a standard price sheet. $400 to install a kitchen faucet. What a rip-off. I paid them over $50 to drive to my house and ended up doing the install myself in a little over 1 hr, and I am not an expert plumber. I will never call AP plumbing again.

Laurie M.

If you want to overpay, use AP Plumbing. They charged $470 to install a $100 garbage disposal.

Kimberly J.

First of all, if you are reading this I am sorry you are looking for a plumber. Plumbing stuff sucks. Anyway, I have used AP plumbing three times now and I won't use anyone else. The first time was in our old house when our kitchen drain clogged-- they sent someone that evening and the service was great. The second time I used them for a water heater installation-- that obviously was a much bigger project. I appreciated the honesty of the technician, Jerry W. He showed me what the issues were and I trusted his expertise. Jerry also came back another time to redo some plumbing lines, put in some new shut offs, and diagnose/replace a water expansion tank. The company is very forward about pricing and there are no surprises. I also appreciated the communication from their office about availability and technician ETA.

Kelly K.

We had to have the main water valve inside the house replaced during a kitchen reno. The water authority came and the valve was replaced within that hour by AP Plumbing which was awesome. We were charged $840 including tax. Come to find out the valve is $75. So we got charged a ridiculous amount of money for who knows what. I called another plumber once I found this out and his estimate was $289 including taxes. I called AP Plumbing to explain my concern about the discrepancy and they told me I was paying for excellent service and advertising. I explained when I needed the valve fixed I didn't want to pay for a billboard. Then they proceeded to ask me if the service was good. Of course it was good but not good enough to pay for an almost $600 difference. We got robbed and they didn't give a crap about it. Basically said oh well heres a $40 coupon we give all of our customers....thanks for your terrible customer service and no price match especially in a huge discrepancy situation. I wish we never called AP Plumbing and I hope people will go with other companies that care. We feel like we were cheated because we didnt have plumbing background and completely taken advantage of. Very disappointed with them and how this situation was handled.

Dan T.

Good professional service, but the job was simple; and cost me a premium price. I have used other plumbers in last 2 years, and would not chose AP Plumbing again. $300+ for an hour long job (after applying 5% senior discount & $45 coupon). This company is definitely charging too much! You can find several good competent alternatives in Monroe County, for considerably less cost.

Josh G.

Had Merritt come out to help me replace an old water heater this morning. He was prompt, courteous, and completed the job at a competitive rate. Overall, I was very happy with my experience with AP Plumbing and would recommend them to others looking to have work done at their homes.

Nancy S.

I called AP plumbing regarding a bathroom faucet that wouldn't turn off. They told me it would cost $89 just to come to the house if they didn't make it there before 5pm. Conveniently, they arrived at 5:02 pm. The plumber said I needed a new faucet and it would cost me $850 to purchase and install. I declined and asked him instead to install a shut off just for that sink...that cost me $250 plus the $89 for arriving 2 minutes after 5.
I distrusted this guy from the start. I found another plumber and he purchased and installed a faucet for $150. DO NOT TRUST AP plumbing! Bad business!

Lynn P.

Unbelievable, I called this company to install a bathroom faucet that I supplied and they charged me $400! It took a little over an hour and they supplied nothing but labor. I had a high water bill since it was dripping and did not have the time to wait for another company but boy did I get ripped off!!! The men that were here were nice and professional but talk about taking advantage of people! Never again would I use this company