Anytime Rooter

Stephanie S.

Thank you Broc! Great service and very professional. He and his guys were here early and got the (tough) job done quickly. I would recommend him 100%...

TN E.

Broc was fantastic. He returned my call promptly and came by the same day. He was punctual and friendly, and he had a good sense of humor. He fixed our shower within minutes, and when I asked if he could take a look at our sink while he was here (even though I hadn't mentioned that problem over the phone) he quickly fixed that, too.. His prices were reasonable. I've never had a better experience with a plumber and would recommend Broc to everyone.

Baron C.

Broc is the guy and Anytime Rooter!

Returned my call within 5 mins and showed up promptly first thing in the morning at 7:30am as scheduled.

Very professional, showed with business card in hand announcing himself with a hand shake. Nice intro!

Broc did not waste anytime getting started. Asked where to go and got straight to it. He actually took the time to show me everything he was doing and why things weren't working and showed me how to fix it myself for next time. I was actually expecting to replace everything, but he repaired and got things working great. Good as new.

Good attitude, great service, knows what he is doing.

Highly recommended. Price is fair. Honest.

Thanks Broc!

Ricardo M.

****UPDATE AFTER FIRST REVIEW****(1 STAR INSTEAD OF 2)
TL;DR - Owner and technician sent very rude comments to me after leaving a very fair review of services provided to me. In my original review I recommended them for their good availability but I no longer recommend them for their extremely rude and condescending messages.

I thought my review was pretty fair (two stars out of five) - the tech spent almost two hours trying to fix the problem but ultimately couldn't. I was very clear on the initial communication that our toilet was leaking and was on the second floor. I had to pay $65 for a visit when the problem was not fixed or even slightly remediated which at the time I thought was a little bit fair due to him trying to fix the problem for two hours. Also, expanding on my ""a very slight rude attitude"" comment, my wife and I asked him two questions throughout the visit and his responses were literally: ""it's not funny"" and ""give me a second"" in a very rude manner. I guess he thought we were being rude ourselves or making fun of him but we absolutely weren't, we were just asking about the problem.

I was going to leave the review as-is with the two stars but it is a poor business practice that both the owner and the technician wrote to me privately mocking my wife and I. In this age of social media where the success of a business is mostly driven by feedback left by consumers in these types of forums it amazes me how a well reviewed business could operate like that. I frankly find it almost comical because the content of the messages don't upset me, what upsets me is that businesses operate like this.

I am attaching pictures of both the private message that the owner sent to me through Yelp and the laughing hard emoji that the technician sent to my personal cell phone after I posted the original review. If you read my original review carefully you will see that it almost matches the private message that the owner sent to me. Also, it is funny how the owner has a public and private persona as you can clearly tell from the public reply to my comment that he is very nice and apologetic whereas on the private message sent to me the story is quite different.

Next steps for me - propagate this review through other sites, including my community's Facebook page which includes around 600 households. I cannot recommend a service that acts in such a childish manner. Also as next step will be to dispute the $65 charge with my credit card company for services not rendered.

****ORIGINAL REVIEW****
Good things:
- Almost immediate contact after leaving voice mail
- Good availability
Bad things:
- Did not fix the problem and I still had to pay $65 for service visit, it's a little bit fair because he spent almost two hours trying to fix the problem, but still not good as the problem is still there and now I need to contact someone else to fix
- A very slight rude attitude
Summary:
- May recommend for other jobs as the availability was good but in my case my problem was not solved

Page M.

Broc was awesome, returned my call right away, such a nice guy and great service!! Will definitely use Anytime Rooter again if I ever need a plumber.

Leticia L.

On Christmas Eve as I start preparing a meal for 12 on the following day, my kitchen sink starts to back up. HELP!! We made it through the meal with minimal problems but I was unable to clean any dishes and wasn't going to look for a plumber on Christmas Day. First thing on the morning of 12/26 I called Anytime Rooter and Broc was at my door by 9:15. Very professional, very competent. By 10:15 I was washing the dishes. I will definitely call them again if I need a plumber.

Lewis R.

Companies that rooter out a clogged line are a dime a dozen. Just look how many are listed on Yelp. But I use Anytime Rooter. Why? Well, take today. I noticed water coming out of the main overflow line in my front yard - which means that my main sewer line was clogged (with roots) - again. I called Anytime (as I have before) and within 30 minutes (yes, 30 minutes) they were on site and working the problem. Within another 30 minutes the line was clear. They were fast, efficient and polite. They cared about doing a good job. That's why I use them.

C. G.

This is the best, most efficient go to shop for emergency or maintenance plumbing needs. I called around and they responded fast, came the day of and handled business. Fair and reasonable prices. I had an unexpected issue with my drain connected to my new laundry unit. I'm super happy with the service -- I'll go to no one else but Anytime Rooter!

Mitch K.

I just had such an exceptional experience on the phone with this company that I had to take a moment to write this review! Hands-down this is the best plumbing company to work with on the Westside.
99.9% of any other Plumber would've just sent a tech and charged me a few hundred dollars to make a house call and fix my plumbing issue (broken toilet)
BUT INSTEAD they were able to guide me over the telephone and make some suggestions on how I could do a home repair myself. Honestly, what great integrity, and what an exceptional Business philosophy to be able to be so generous and helpful and caring. Obviously with this company it's not about just making a dollar. It's about providing real service. I just moved to Venice Beach a few weeks ago, and should I ever need a plumber for anything. Fixing a problem or I'm considering maybe redoing the bathrooms. I know that this is THE company that I'll go to. Broc was the Technician person that I spoke to and that guy is incredible!!!
Thank you!!!!

Lynda M.

Broc is really awesome! He has done a lot of work for me and is always quick to respond and shows up on time. His work is excellent and his prices are very reasonable. I highly recommend him.