Any Drain Co

Harry W.

I was very happy with the work that Dave and Adam, from Option One (formerly Any Drain Co), did on clearing my kitchen drain. The drain was chronically slow and finally, one day, it completely stopped draining. I had tried my best to snake the drain as far as I could. But after a few days, I finally decided to call a plumber. I am always leery about calling plumbers because I never know who to trust, but these guys came to the house and started working right away. It was a clogged drain, so the flat fee was 49.50. I expected some estimate that it would cost more because of whatever they found, but they spent over an hour working to clear it and they did a great job with no other expectation that there would be any extra cost. Up till tonight, I hadn't found a plumbing company I could trust, but after experiencing the professionalism and efficiency that Dave and Adam displayed, I think I've found one. I plan on calling them for all of my plumbing needs.

F D.

Short version: an overpriced, unreliable nightmare.

Longer version: I woke up on a Friday morning to find that my garage was a lake. Something on my filter/softener system burst and I didn't have a bypass, so I shut it all off and went plumber shopping. Called these guys at 11:30am and spoke to a stoic man. Explained the entire situation to him and he was in total agreement that what I need is a bypass to be installed to go around the softener and filters. I asked if he had people that were qualified and good in that, and he assured me that they had two types of employees and the one he sends to me would be the right type. We set an appointment between 4-6pm, and he gave me the impression that it was very likely that he would be here sooner - so naturally I didn't bother seeing up any more appointments.

5:45pm rolled around and still no word from them. I call and the older receptionist was surprised to find that there was absolutely no record of my appointment ANYWHERE in her system! She was apologetic and assured me that she was going to get to the bottom of it and call me back. Thanx a lot, because now it's too late to call anybody else out to get this resolved before the weekend! Now I'm probably looking at weekend rates with another plumber because these people screwed up.

6:45pm comes and goes and she never called me back! And magically, they're not answering the phone anymore!

8am on Saturday I called AGAIN and spoke to a younger, very polite receptionist. She apologized and set another appointment between 10-12 and assured me that I wouldn't be charged weekend rates.

Noon approaches and they still haven't called me nor showed up after I have rearranged the morning and waited at my house for hours! Unreal! I called and spoke to the receptionist again and she said that she was going to call the technician in the area and have him or her call me right back.

12:20 Receptionist calls us back (gasp!) and says that their guy will be at my place by 1pm.

After another phone call at 1:10, the receptionist called the guy again and let us know that he was ""around the corner."" He showed up after 1:20pm and quoted the work at $468. That's double what I was expecting to pay. My concern at the cost was returned with an arrogant response of ""Hey, plumbers aren't cheap!""

Thanx for the fun memories. I called another plumber (Punk Rock Plumbing) and they were here in under an hour, did the work for $300, and did an amazing job. ON A SATURDAY. **THAT** is how this should work, people.

Cash K.

These guys are what some call Pole Pokers. The technician goes up to your roof and snake the pole and tells you there is a problem. First excuse was that the roto rooter wasn't long enough to reach my blockage from the roof... ""your house is weird"". Then after calling the manager he says that they need to use pressurized water to clear the blockage and instead of the ""Any Drain $49.50"" price, that is their entire branding and message, they tell me it is $285 for their pressurized water. He says now that the roto rooter is in fact long enough but wont help because it is a grease blockage. When the technician said it was a paper blockage!!!! I cannot believe when people lie that they can't even lie straight! Total waste of time.

Oh and by the way they got water all over my garage floor because the technician said ""I didn't notice the hole in my shop vac, just a little water no big deal"". Except that little bit of stank water got on my wife's shoes that the technician was stepping all over like they werent there.

SCAM- They tell you that they can clear any drain for their price. BS.

John D.

This weekend Any Drain Co. Installed a clean out at my home. Jason was the lead in the construction he was really professional and experienced it only took them a few hours. Once the clean out was installed Jason snaked it, and did a camera inspection he recommended to have it hydro jet, Mike Hogg preformed a hydro jet service . I was amazed the difference it made to the main drain. Kudos to both Jason and Mike for their outstanding customer service. I would recommend this company to all my friends.

Jo L.

Unprofessional. Tossed the chemicals I had backed up into my flowers and killed some. Spit loogies and sunflower seeds. Gave some bs stories as to how this line is so bad. I know they exaggerated because we had another opinion recently. Gave me a 30 day warranty that I had to argue with him about. Will find better folks next time.

Marie S.

I had the sewer backing up into the house, husband out of town, 8pm. Yelped, found Any Drain/Option one they were here by 9pm routed sewer line. When my husband came back into town we called Jose to come out again, he put a camera to the line it showed tree roots had broken the sewer line. They had to dig to the line and replace it, and did a great clean up, in a very short period of time. Would highly recommend Jose and his crew.

Cristina L.

Showed up on time and cleared our bathroom sink drain in about 20 minutes. Charge was $49.50 no hidden fees. About a month ago we called another plumbing company to do the same job in our other bathroom and was charged $120. What a rip off...Will definitely use Any Drain again.

Michel G.

Mike H. and Adam have been to 2 of my rental properties. Both times they were professional and courteous. Everything was explained before work was performed. Repairs were done in a timely manner and sites was left clean. I am very happy with repairs performed and will definitely recommend to friends and family

K B.

I had a great experience with Any Drain! Called at 8:30 a.m. for clogged drains, they booked us for an appt. between 10-12. Jason showed up about 11:30, very polite, professional, handed me his business card, and got right to work. He had to find the drain to snake in the roof, and was still done within an hour. Very reasonable rates and great service, will definitely use them again.

Tim B.

Just used these guys today for the first time. Partly based on all the great reviews here on Yelp and also from a good friend's referral. I had just purchased a new (to me) home, built around 1973. I've only been in the home for a week and the shower started backing up, then both toilets. After talking to my friend and doing a web search I called Any Drain this morning. They gave me a show up window of 11am - 1pm and Lee showed up right at 11am. Truth in advertising is right! They worked their collective butt's off and got everything cleared and working great... for the one low price as advertised of $49.50. I'm completely impressed and very satisfied. If I ever get a clogged drain or plumbing problem in the future they'll get my return business for sure!