Anton's Plumbing, Heating/Cooling & Energy Experts

Larry C.

Anton's technicians are quite good when it comes to installing and maintaining furnaces and air-conditioners. About five years ago they installed a furnace, air-conditioning system, and new duct work in my home. All went well until we tried the air-conditioner which cooled our upstairs nominally, but left the basement much, much colder. The duct worked leaked profusely because it had many gaps in it and too few sheet metal screws. The owner came to my home and claimed the duct work was done correctly and suggested a very expensive procedure to correct my problem. I felt the job should have been done without the necessity to fix the problem. I have complained about the faulty duct work repeatedly but now do not even get a response from Anton's. I'll just have to go to a different company.

Kristi H.

The people at Anton's are friendly, knowledgeable and punctual. My air conditioner is older and went out. I was quoted for a new unit because the compressor was locked up. I was uncomfortable and called a 2nd company to test a fix for the compressor, which I would then purchase if it worked. I was not offered a ""test"" with Anton's -- it was a purchase and hope for the best -- or buy a new unit.

When the 2nd company came out, the first thing they asked was about the capacitor, which was not mentioned during service call with Anton's. The capacitor showed obvious signs of deterioration -- it was bowed on the top & bottom. When tested, the capacitor was not functioning.
A new capacitor (relatively inexpensive fix) got the air conditioning up and going. No locked compressor, no coolant leaks....

This was explained to me as being the same as if you took your car in to the dealer and told them it wouldn't start, and the dealer didn't look at it, but said you needed a new engine....I was told the capacitor should have been the FIRST thing they checked, instead of not being mentioned.
Needless to say, I was disappointed.

Susan C.

It's the end of July in St Louis & my air condition crashes. Makes your heart sink but Anton's response time & service made a challenging situation a lot easier. They were very professional, thorough and responsive.

Ryan F.

I called Anton's after a furnace quit working on a house that I rent out. It was one of the coldest days of the year (6 degrees F outside). The technician, Ronan, diagnosed the problem as a faulty limit switch, and said he could replace it. It was a high price for an easy fix, but Ronan knew he had me bent over a barrel as I had to get heat back for my tenants. So I agreed to the charge. After the limit switch was replaced, the furnace still would not work. Ronan said it was because the A-coil was compacted with debris from the previous owner not using a furnace filter. Because of this, there was essentially no airflow. He said that it was so bad, and the furnace was so old (10 years) that it would be better to replace the whole thing. He was a good salesman, and was really putting the pressure on me. I asked if he could just remove the A-coil temporarily just to get the heat back - I was searching for options. No dice. Luckily, I had a friend in the neighborhood that knows his way around a furnace. He went over there, cleaned the a-coil (spent about 20 minutes on it), and got the airflow back to normal, and charged me $200. As it turns out, that was the issue - the a-coil was dirty, and needed to be cleaned. Antons was pressuring me to replace the whole system, and neglected to mention the option where the technician cleans the A-Coil and gets the heat back on in 20 minutes.

Anton's was deceptive, dishonest, and used their leverage to overcharge me and try and pressure me into buying a whole new system. If you're here looking for a reputable HVAC service company, keep looking.

Mandie B.

We have had such good luck with Anton's. The service reps who we have worked with have been professional and explain things to us so that we can understand what is going on with our homes heating and cooling systems. We had an evaluation done a few weeks ago to see what was working and not working and came up with some plans on how to make our home more energy efficient.

Anthony has been to our house twice now to evaluate and inspect our systems. During the last visit he had a partner with him and I cannot for the life of me remember his name, but they worked great together! They checked our vents and explained how the ducts were set up. They collected data and shared the data with us. Having the two of them inspect things was just fine and when it was time to sit down and discuss options I think we made some good decisions on how to proceed.

We will have them back in a few months to do some duct cleaning, insulation, air purifying and other things. I know we need to have things taken care of and I trust they are the company to take care of these things.

Ryan G.

It'll Cost You

Anton's lost a costumer this week. They are way overpriced and should not be called a HVAC repair company but more of a HVAC salesmen and installers company. This company takes advantage of people who trust that their ""repair"" quotes are competitive and do not shop around.

Let's start with the good. I have used them for 2 years and every time I called, a repairman was out to my house the same day. The repairmen appear to be competent and know how to correctly fix a HVAC problem.

Now for the bad. I called and asked them to come out, when I was talking to the dispatcher, I said that I would like to use the free service visit if a repair was performed coupon; however, the technician left the fee on the bill when it was time to pay. I had to remind the technician to remove the charge. During my entire interaction with the technician and prior repairs to my 2nd unit, I kept getting the feeling that they really wanted to sell me a new system, instead of fixing my old system. Also, Anton's continuously tried to push me into their membership program.

For this repair, I had to have a new capacitor installed to even be able to test the system, Anton's charged me $400+ dollars to do the work (I later found out that a different company would have only charge ~$200). The technician discovered that my freon was low and that there must be a leak. They wanted to charge me $1,100+ to check my system for a leak and that it would cost $300+ per pound of freon. Luckily for me, they didn't have the dye to do the test and would have to do it another day.

I decided to do a price check and found out that a different company only charges $70 per pound of Freon (instead of Anton's $300+). I immediately lost any trust I had with Anton's and felt taken advantage of for a markup of 4x. I called and canceled the leak test the next day. The new company only charged $75 for a leak search of the interior unit (would have been an additional $75 to search for a leak of my compressor) and discovered a leak in my ""A-coil"". How can Anton's charge $1,100 for a ""dye"" leak test and the second company do it for $75? I feel that this price difference is ridiculous. I ended up having my system replaced but I'm confident that if I would have still used Anton's, I would have been over-charged and pushed to go with one of Anton's preferred systems.

I would not recommend Anton's to anyone.

TL;DR Don't be like me and be lazy and not get multiple quotes for HVAC work. Anton's prices are ridiculously marked up 428% per pound of freon and 1,467% per leak search. I would not recommend anyone to use Anton's Air Conditioning and Heating.

Marti W.

Overpriced! Don't bother! They charge triple for an r22 AC recharge, over everyone else in the area!

Christine S.

I called at 7:30 AM this morning to make an appt if possible for after 3PM today. I specifically asked how late technicians worked and was told it just depends. I also told the lady this was not routine as I was having problems with my air not working. I told her that if they are that busy to let me know so I can make other arrangements. I received a call shortly after 5 PM stating no technicians are available and they want to reschedule. Unfortunately I work 12 hours the next 4 days. Thanks for all your help Anton's!

Don H.

Not a friendly crew. Expensive installation, pushy sales manager, and not reliable to carry through on their service agreements. Stay away from Anton, there are better hvac companies.

Wendy S.

This was probably the worst customer service experience I have had in a while. I woke up Thursday morning to discover my 4 year old furnace, which Anton's installed, quit working. I called and Technician #1 came out. He said theparts he needed to repair it were not available in town I would have to wait until Friday for repairs. Technician #2 came out Friday afternoon and repaired the furnace. I woke up Sunday with no heat. Technician #3 came out pretty quickly and said I had a drainage issue that he couldn't repair until the following day but he had rigged something up that would keep it going overnight. However about after an hour after he left the furnace quit working again.. It was a really cold night. They called me early on Monday and said someone would be out later that day-they couldn't give me a time estimate at all. Technician #2 back came at 4pm and said the issue was something totally different than what the Sunday technician had said. Since the warehouse closes as 4:30 he couldn't get parts until the next day. He THOUGHT he had fixed it well enough to last over night but he couldn't be sure. I was not happy that I was being told 2 totally different things by 2 different guys. I called the answering service and asked to speak to a supervisor. Technician #1 called me back and said it looked like Technician #3 was totally wrong and someone would be back to fix the problem that Technician #2 had diagnosed. Luckily the temporary repairs held and I wasn't cold that night. Again the next day they couldn't tell me a time someone would come. Technician #2 came back about 2:00 BUT HAD THE WRONG PARTS! He had to drive somewhere to pick them up and come back. I feel very uncomfortable that we were told different things by different people. I am just hoping these repairs hold. I would encourage you to find someone else to repair your furnace.