Anton's Plumbing, Heating/Cooling & Energy Experts

Mandie B.

We have had such good luck with Anton's. The service reps who we have worked with have been professional and explain things to us so that we can understand what is going on with our homes heating and cooling systems. We had an evaluation done a few weeks ago to see what was working and not working and came up with some plans on how to make our home more energy efficient.

Anthony has been to our house twice now to evaluate and inspect our systems. During the last visit he had a partner with him and I cannot for the life of me remember his name, but they worked great together! They checked our vents and explained how the ducts were set up. They collected data and shared the data with us. Having the two of them inspect things was just fine and when it was time to sit down and discuss options I think we made some good decisions on how to proceed.

We will have them back in a few months to do some duct cleaning, insulation, air purifying and other things. I know we need to have things taken care of and I trust they are the company to take care of these things.

Ryan G.

It'll Cost You

Anton's lost a costumer this week. They are way overpriced and should not be called a HVAC repair company but more of a HVAC salesmen and installers company. This company takes advantage of people who trust that their ""repair"" quotes are competitive and do not shop around.

Let's start with the good. I have used them for 2 years and every time I called, a repairman was out to my house the same day. The repairmen appear to be competent and know how to correctly fix a HVAC problem.

Now for the bad. I called and asked them to come out, when I was talking to the dispatcher, I said that I would like to use the free service visit if a repair was performed coupon; however, the technician left the fee on the bill when it was time to pay. I had to remind the technician to remove the charge. During my entire interaction with the technician and prior repairs to my 2nd unit, I kept getting the feeling that they really wanted to sell me a new system, instead of fixing my old system. Also, Anton's continuously tried to push me into their membership program.

For this repair, I had to have a new capacitor installed to even be able to test the system, Anton's charged me $400+ dollars to do the work (I later found out that a different company would have only charge ~$200). The technician discovered that my freon was low and that there must be a leak. They wanted to charge me $1,100+ to check my system for a leak and that it would cost $300+ per pound of freon. Luckily for me, they didn't have the dye to do the test and would have to do it another day.

I decided to do a price check and found out that a different company only charges $70 per pound of Freon (instead of Anton's $300+). I immediately lost any trust I had with Anton's and felt taken advantage of for a markup of 4x. I called and canceled the leak test the next day. The new company only charged $75 for a leak search of the interior unit (would have been an additional $75 to search for a leak of my compressor) and discovered a leak in my ""A-coil"". How can Anton's charge $1,100 for a ""dye"" leak test and the second company do it for $75? I feel that this price difference is ridiculous. I ended up having my system replaced but I'm confident that if I would have still used Anton's, I would have been over-charged and pushed to go with one of Anton's preferred systems.

I would not recommend Anton's to anyone.

TL;DR Don't be like me and be lazy and not get multiple quotes for HVAC work. Anton's prices are ridiculously marked up 428% per pound of freon and 1,467% per leak search. I would not recommend anyone to use Anton's Air Conditioning and Heating.

Marti W.

Overpriced! Don't bother! They charge triple for an r22 AC recharge, over everyone else in the area!

Christine S.

I called at 7:30 AM this morning to make an appt if possible for after 3PM today. I specifically asked how late technicians worked and was told it just depends. I also told the lady this was not routine as I was having problems with my air not working. I told her that if they are that busy to let me know so I can make other arrangements. I received a call shortly after 5 PM stating no technicians are available and they want to reschedule. Unfortunately I work 12 hours the next 4 days. Thanks for all your help Anton's!

Don H.

Not a friendly crew. Expensive installation, pushy sales manager, and not reliable to carry through on their service agreements. Stay away from Anton, there are better hvac companies.

Wendy S.

This was probably the worst customer service experience I have had in a while. I woke up Thursday morning to discover my 4 year old furnace, which Anton's installed, quit working. I called and Technician #1 came out. He said theparts he needed to repair it were not available in town I would have to wait until Friday for repairs. Technician #2 came out Friday afternoon and repaired the furnace. I woke up Sunday with no heat. Technician #3 came out pretty quickly and said I had a drainage issue that he couldn't repair until the following day but he had rigged something up that would keep it going overnight. However about after an hour after he left the furnace quit working again.. It was a really cold night. They called me early on Monday and said someone would be out later that day-they couldn't give me a time estimate at all. Technician #2 back came at 4pm and said the issue was something totally different than what the Sunday technician had said. Since the warehouse closes as 4:30 he couldn't get parts until the next day. He THOUGHT he had fixed it well enough to last over night but he couldn't be sure. I was not happy that I was being told 2 totally different things by 2 different guys. I called the answering service and asked to speak to a supervisor. Technician #1 called me back and said it looked like Technician #3 was totally wrong and someone would be back to fix the problem that Technician #2 had diagnosed. Luckily the temporary repairs held and I wasn't cold that night. Again the next day they couldn't tell me a time someone would come. Technician #2 came back about 2:00 BUT HAD THE WRONG PARTS! He had to drive somewhere to pick them up and come back. I feel very uncomfortable that we were told different things by different people. I am just hoping these repairs hold. I would encourage you to find someone else to repair your furnace.

Gloria B.

Anthony was here to fix my furnace within a few hours of my phone call. It needed a part that was under warranty, and they were able to wave the trip charge, which I appreciated. Anthony is very professional and seems to be knowledgeable.

Paul H.

Bought a loft and first day have water pouring out of the bottom of the A/C blower. Called and Anton's got me scheduled within a few hours. Anthony was very upfront and honest when he told me he could not work on our unit because it was a water supplied heat pump. He was not able to provide a full function check so he could not guarantee the work. I appreciate the honesty and they did not charge me for the visit. Still looking for someone that can work on this type of system.

John C.

Here is my email to them

to whom it may concern,

this is my official notice to please cancel my hvac contract with your organization for my address(es)

from the entire time of being under contract I have not received any quality service.

last year someone came out and told me we had a hole in our furnace and showed me a iphone pic to prove it and they said they had to shut us down and I told them to get out of our house. I have since had it looked at and no one can find any hole.

a few months ago I called for summer turn on our air condition. a guy came out and said the blower was bad and gave me a quote and said I should replace the whole hvac we said just do the blower, another guy came out and said the wheel was also out and should of been quoted to. when they called the next week they said they needed to send a sales guy out, who knew what needed to be done. he came out and looked and said we needed to replace whole hvac.

I called another company who did what no one from anton did, they actually took the blower and wheel out and looked at the issue. they cleaned the wheel and fixed the blower.

everyone from anton was too busy trying to sell me a hvac and not fixing the problem. they didn't do basic trouble shooting and just relied on flashlights and grainy iphone pics.

please cancel my contract, I feel you should just pay me back the whole amount of the contract paid to date as there was no service or actual quality of performance ever given to us.

thanks,

john

Al N.

I called them mid-afternoon and they were at my house 2 hours later. Quick, simple, and right to the point. I will use them again.