Anthony's Reliable Heating and Air Conditioning

Michael B.

One call and Anthony solved our HVAC issue. First he identified that our capacitor was slowly dying. Next, he discovered that one of our moisture sensors had tripped the fail safe and disabled the entire system. A very simple solution that caused us to endure a 95 degree house for a week. My wife is now happy and cool, thanks to Anthony. I wouldn't call anyone else to service our house.
Reliable, affordable and honest!!!!!!

Janelle P.

Originally, Anthony's was sent out by a home warranty company. I kept his card for future reference.

In early August, I had an intermittent weird sound coming from my AC. I called, and they sent a newer guy out on August 9th (Tuesday). The guy replaced my filter and was ready to go. I asked him about the strange noise and he said he didn't know what might be causing that. That was the whole purpose of my service call. He took some pictures and went outside. (I didn't know then that Anthony was in the truck.) He came back in and said the motor was ""very dirty"" (true). I asked him what to do about it. He said I could replace the WHOLE air conditioning unit. I asked if it could be cleaned and he said there was no time. I asked him why he said ""replace the whole unit"" and he literally shrugged. I asked to talk to his boss, and he told me he was in the truck.

When I spoke to Anthony, he first defended his employee and said replacing the unit was ""always"" an option. I asked what else could be done to fix the noise short of tearing out my entire unit. He didn't know what the noise sounded like so I played a video of the noise (as it wasn't happening at the time). Anthony immediately said it was the blower wheel going bad. I accepted the face value of his statement. (My first big mistake.) He said he would have to take the part but would be back likely the next day (Weds.), but possibly not until Thursday. I asked him if he had the part in stock or could confirm he could get it in a day. He said he ""just came"" from the parts warehouse and wasn't going back, but was sure they had the part. (Believing him was my second mistake.)

He then removed my part (and letting him take it away when my
AC was still working and only intermittently making that sound was my third mistake). Well, you have probably guessed the part wasn't immediately available. He said he could come to install maybe Thursday or Friday. I asked what my options were to have them come re-install my motor thing until the part was ready as it was very hot and I no longer believed he would be out by the end of the week. His response: ""Wow. The old parts have been trashed. There [sic] no good anymore. We cannot due [sic] that. That's too much extra labor and time. And that's not how we work. We will be back as soon as the parts come in. I have no control over that process. I told you beforehand that sometimes it could take up a week or two to get the parts. [An absolute lie.] But that I should be able to get it done within a week.""

Imagine my shock that they ""destroyed"" my parts without a replacement in hand. For all I know, it was a part that could have been repaired - because it was still working but making an intermittent whine. Now I had no choice to wait for them.

Two days later, they came out and replaced the part. I was quoted $700 but charged $750. (It was worth paying the extra $50 to get them out of my house.) Within minutes of them leaving, another issue arose. I called the office and left a message with a live person. I texted Anthony as well. It is now almost a full month later and I NEVER received a call back. I did call in another AC person who fixed the issue. However, when I showed him the invoice from the job, he said I was way overcharged. (My mistake for agreeing to the $700 quote without getting a second opinion.) I will also note that ""labor"" for ""Tony P. and helper"" was billed at 1.5 hours for the first visit, and 2 hours for the second. The first visit was nowhere near that long, and the second was even shorter than the first.

So, learn from my mistakes. Get more than one opinion. Tell someone to hit the road when they suggest a full replacement of a working AC b/c it looks ""very dirty."" And don't EVER let someone walk away with a major part b/c then you are beholden to them to show back up whenever they want and charge you whatever they want when they return. It's under ""warranty"" for a year, whatever that means. They never returned my call or text when a problem did arise.

JJ M.

Anthony is the GO-TO guy for any AC/Heating and related issues as well as maintenance. We went through dozens of people to fix the initial install for our AC - where there was a pinhole leak, as well as the way the initial installers messed up the drainage for the primary and the secondary for the AC units that were condensing in the attic. He fixed a decade old problem, then rerouted the piping to make it work, and even better than what it was supposed to do! Additionally, he installed toilets, and sink faucets for my bathrooms and kitchen, and it looks like multi-million dollar home! Thank you so much for the amazing work, and will continue to use his talents to make our home AMAZING!

Timothy Y.

Anthony's reliable was sent by my home warranty company to fix my AC unit that wasn't turning on. They were very friendly and professional and were able to quickly diagnose the problem and then followed up with me to resolve the issue. Now have cold AC and a brand new thermostat - thanks guys!!

Alia N.

I've been using Anthony's for over five years for my commercial property and he and his workers have always been friendly and professional. Fair prices great service. I highly recommend them.

Eric W.

If I could rate 0 stars I would!
I was referred to them by my home warranty company. When the service man ""Norberto"" showed it was not interested in helping me diagnose or attempt to repair the gushing leak coming from my AC unit.
Worst customer service experience I have had in decades.
Look elsewhere is you want friendly service.

Mike C.

I have been using Anthony's Reliable Heating and Air for years and I cannot recommend them enough. Quality of service is outstanding and their pricing is extremely affordable. I would definitely give them a shot with your next heating or A.C needs!

Jackie M.

Anthony's Reliable was sent to my home from my Home Warranty Company. There were 2 men who worked on my furnace and one of them was the owner of this company. They were fast, efficient, polite and as their company name states: Reliable!!
I was ( happily ) shocked at how fast the problem was diagnosed and they even had the exact part my furnace needed on hand, right outside in their truck.
I this company!! I was expecting long delays and complications due to the old age of my furnace. It was up and running perfectly in minutes!!!
I'm a happy customer!

Rudy W.

We were in need of a replacement of our HVAC and after doing some research I found Anthony's Reliable and Heating getting some good reviews and recommendations on Nextdoor app. I gave Tony a call and scheduled for him to come out and take a look at our unit and let me know what options I had for replacement. He gave me different options based on our budget and after we made a decision he was able to get the unit to our house and start the work in less than a week. The entire job took 2 days and we now have heat and some strong AC blowing throughout the house. Tony and his tech were very clean and always returned my calls in a timely manner. I would definitely recommend Tony for any HVAC job you might have.

Michele T.

Tony from Anthony's Reliable Heating and A/C does great quality work, and knows his stuff. In my attic he installed a new duct system, fixed the electrical on the broken fans, and replaced the insulation. He put my A/C unit on the roof with a new base. I had a complete stoppage in my bathtub, a plumber that the home warranty sent out said the only way to fix the problem was to install a new Clean Out and it would of cost me thousands because they'd have to tear out drywall. I called Tony for a second opinion, he came out and unclogged the drain in 5 minutes, then cleaned the bathtub which I didn't expect, he charged me $80. He is very dependable, polite, and professional. He is my #1 go to guy for any plumbing, A/C and heating needs.