Anne The Plumber

Michael T.

I do not write many reviews but I am trying to help another person from going thru the same situation. I needed a shower valve replaced and called Anne the plumber and asked for some ballpark estimate after giving her all the details I even has access to the pipes in the wall and she said no we have to go there first and it would cost me 175.00 to walk thru the door but that would be applied to the cost so I agreed knowing how much the parts cost and i know it should be a few hours of labor. Well less then 5 minutes after coming the plumber looks at a predetermined set price they would not disclose over the phone of almost 1800.00 when I said that was way too much he said yeh we get that alot and I need my 175.00. well I paid it evem though this was terrible business practice... called another licensed plumber and 550.00 job is getting done. The parts are 150.00 plus 2 hours of labor. They wont tell you over the phone what there labor rate is but if you do the math it must be around 700/ hour ... just be aware.

Suzanne S.

Very disappointing. Anne the Plumber's tech did not fix the problem after arriving and saying they would.

We had to hire another plumber, who came and resolved the issue within 5 minutes. Ironically the solution was a simple adjustment to the unit that one of Anne's tech had previously installed.

If leaving your kitchen without hot water (which we had when they arrived) and then refusing to return unless we agreed to pay another visit fee sounds okay to you, then give them a call.

Also, who doesn't itemize their bills, or a simple parts and labor breakdown, even after a request?

After we had the hot water back (thanks to the 2d plumber whom of course was another fee) we reached out to Anne The Plumber to follow up, explain that it had been resolved and suggest a refund of some kind. All we got was crickets. No reply.
Would NOT recommend. One star bc Yelp requires at least one.

Charlotte R.

Amazing job. Very polite an friendly. Job was done in no time. Excellent work. Will call again. Great!

Pat C.

Very satisfied with Anne's plumbers. They were courteous and efficient and did a great job. They showed up on time and were well prepared. They took steps to make sure they had the right materials to do the job. Overall a very good experience, will use them again if need be.

Dan C.

We have had mixed experience with Anne the Plumber. She and her associate did work on our furnace and water lines some time ago. Very knowledgable and effective, although very pricey. She came another time to estimate the work. In the middle of the visit she indicated a considerable charge for the visit, which would be applied to the work. This was a big change from the previous work. I started to question the practice and she said, ""Im leaving, will not work with you again, good by."" Interesting to have drama AND plumbing!!!

Kathy L.

Anne and her assistant Chris were courteous, professional and efficient. I'll definitely call them again for any plumbing need I have.

Mari T.

The crew minorly broke something while working on a bigger job--which is totally understandable--but Anne has repeatedly refused to fix it, and the company is now stating that the reason they won't fix it is because we stated our displeasure with the fact that it wasn't fixed. They even made false accusations on the phone. Go with a company that will stand behind their work, not one that refuses to fix things they broke.

And as you can see from the comments below, they are continuing to say things that are not true. They were notified at the time they broke the item and again more recently when already at our house for another small job--when asked more recently they refused to fix it because ""they did not have time.""

Anthony T.

Anne was able to come by the next day after I called to remove some baseboard heating and pipes from my downstairs bathroom. She completed the job in around an hour and tested my furnace to make sure everything was working as expected still. Anne did a great job and was very professional and explained everything she was going to do before doing it. I'm happy with her work and I would hire her again for another job.

Sherri S.

I liked hiring a ""woman-owned business"" however they billed us significantly higher than the estimate without discussing it with us before hand. Second, they did not complete the work they were hired to do. Third, before finishing the work (Phase 2), we received an email that they would no longer come to our area due to high gas prices. I was forced to hire another plumber who had to fix the work of ""Anne the Plumber"" in order to complete the job accurately.
I am not normally a complainer but this was unacceptable and unprofessional.

D G.

Above and beyond service from the plumber sent by Anne the Plumber. He's diagnosed the issue quickly with our bathroom sink that stopped working, and fixed it the same day at a reasonable price.