Andy Jahn Plumbing & Rooter

Ann H.

No one loves to have plumbing problems but Andy Jahn provided excellent service . We've had him help us with several repairs that were beyond our DIY fix it skills - broken flange on toilet and a leak from shower coming through our ceiling. Each time he presented clear estimates with options for how to get the job done. Friendly and helpful. Got the job done quickly and timely. Cleaned up everything -- even though he had to cut out a hole in wall (or floor), he did it in a way he could replace drywall, screwing the piece back in so you hardly noticed.

Brian R.

Called him at 9 at night expecting a machine. It was him. I explained I was going to be showing my house on Sunday and wanted a slow drip fixed by then. To my surprise he stayed how about tomorrow morning? He arrived promptly and called ahead to confirm. He walked me through the fix being easy and the part under warranty by Moen and I could request it if them. As I needed it fixed before the show I g he offered to do and he would rebate me the money when I got the replacement in and provided it to him. He was so nice and friendly I asked him to do two other minor items he knocked out in minutes. Excellent.

Michael B.

I called Andy about a stopped up plumbing system. He said he couldn't make it out for 4 days, but told me it might be a septic baffle blockage and told me how to check it myself. Sure enough it was the septic baffle. Problem solved

Thanks Andy! Your now my go to plumber!

mykie G.

I'll admit it, I panicked... It was a moment of weakness... Could you blame me? My fridge is encrusted with magnets featuring that waving guy you see on busses and billboards. I'm not even sure how they got there, they seem to just wave at each other and multiply while I'm not looking. With that kind of saturation, it's not surprising that when you send a brand new drill bit through your hot water line and firing a stream of magma in your face, panic sets in and you call the number on that magnet.
After leaving a voicemail, I calmed down and found Andy on Yelp. In no time flat, Andy himself called me back, and even attempted to walk me through how to fix my gaffe on the phone! Despite his packed schedule, Andy fit me in the next day. I was overjoyed at the informative and affirming phone call with Andy. The waving guy company called me back, and told me they'd be out in the morning, and there would be no charge to come out...nobigwhoop right?
The waving guy came out towards the end of their appointment window, and gave me a obscene quote for a svelte 5/8"" gap.
Andy called me when he said he would, and then showed up when he said he would, did the work he said he would and charged me less than 1/3rd of what the other guy would have!
The whole interaction was pleasant, and unlike any other professional I've ever hired...to borrow from another reviewer, it really did feel like a friend coming over and helping out!
Andy is honest and genuine, and if you are ever hesitant about calling a plumber, those feelings will melt away when you call Andy.
As for those waving guy magnets, they're now in the garbage, replaced by Andy's magnets.

Samantha S.

Another great experience with Andy Jahn Plumbing! The sink in my bathroom has been clogged for weeks and most of my family has come over to try and help-to no avail! Finally, we decided to call Andy again after the great job did fixing my kitchen sink after I broke it. He was able to come today, his price was reasonable (my parents used someone else and paid almost twice as much and had to wait five days to be ""fit it""), and he was able to deal with the chaos of my family being home. I would recommend him to anyone!

Judy S.

My daughter read about Andy Jahn through Renton Mom's - he had great reviews - so we hired him to install a new Blanco stainless steel kitchen sink, waste disposal, and Hansgrohe faucet. We called on a Thursday, and he arrived on Monday - on time - and gave us a fair estimate. He then did the work that morning. He was polite, organized, and clean. And he did a beautiful job - not one scratch on the sink. It has been 3 weeks now and everything works great. We are very happy now to have an experienced plumber we can call on for home improvements or emergencies.

k v.

Andy fixed an existing water heater. Andy has great skills. He did the job properly and I have absolute confidence in the installation. I'd give his skills a five. Regarding someone's previous post below - my experience was similar. Andy blamed the heater at first, also, and even convinced the heater company on the phone that it was the a heater defect. But he eventually figured out what was wrong with the plumbing hookup itself and fixed it.

His prices run on the very high side. He charged $700 for under 3 hours work. He then claimed other plumbers routinely charge $250/hr, and some charge $450/hr and that it was a deal. Not true! I'd give the price he charged a zero if I could. Good customer service means not taking advantage of people when they are in a tough situation.

Tonya S.

On the recommendation of Rely Local Renton I hired Andy Jahn to convert my 3 handle shower to a single handle shower. I supplied my own shower valve & trim kit, a Moen from Mclendons. I had the wall open & water off when Andy arrived. For the simple 2 hour job it was $400 (which he later claimed was a reduction in his usual rates). He charged me a $20 mileage fee in spite of living just a few miles from me. After a few months, the shower started leaking again. Andy came back out & left an estimate of another $500 to ""attempt to fix"" what he thought was faulty parts from moen (not warrantied by him since I supplied them). I called moen, since their products are guaranteed for life & provided them several pictures of the install. They told me Andy had failed to install the faucet valve with the ""plaster guard"" they supplied. This caused the valve to flex forward when the trim screws were installed & created the leak. Moen sent me a new stop tube & escutcheon (trim pieces) and advised me to install a wood brace between the studs & strap the valve body to it so it couldn't flex forward. This solved the problem. As a licensed plumber i expected Andy to install my supplied part correctly & that did not happen. He also did not mention any concerns with the parts I supplied. I thought it was rude for him to leave another $500 estimate. $900 total to swap out a shower valve????? Seriously???? That is NOT good customer service. I would never hire him again & I cannot recommend him.

In response to Andy's reply, yes, Moen sent me new parts, however, they maintain the cause of the leak was Andy's installation which did not include using the supplied ""plaster guard"" to hold the valve body behind the wall in its proper position. They sent me a new plaster guard, but I could not install it without cutting the pipe, so we strapped the valve to a cross brace that we added instead. that was the other option recommended by Moen.

Lorena O.

Really enjoyed working with Andy. He actually didn't even charge me for coming out to take a look at my plumbing problem. I had flooding, but he couldn't see a cause, so he gave me some suggestions on how/why to proceed, even went back to check again - but still didn't see anything that he would need to rip apart and fix. Very personable and professional - like a good friend who just wants to help out. Thanks Andy.

Geniene M.

Andy did a great job putting in a gas line from my garage to my upstairs laundry room for my new gas dryer. He was done in less than 2 hours! Prior to getting his estimate I got one from roto-rooter - Andy's was 1/3rd the cost!

He was a delightful person and looking back I wish I would have baked him cookies or something!