Andgar Home Comfort

Nina N.

My husband and I began gathering bids in March of 2021 when we realized that our ancient gas furnace was failing. After extensive research, we decided to work with John Dudley at Andgar. We are so glad that we did!

John is a busy man, but he was always available to answer our in-depth questions and provided thorough responses to all before we made our decision.

We replaced the failing furnace and elected to add a heat pump. Andgar added ductwork and returns to rooms that previously had poor circulation. In addition, insulation was added to ducts in our crawlspace and basement. John was always present at the beginning of the day to review the work that the crew was doing and returned later to ensure that the workspaces were clean and that we were happy. We really enjoyed the technicians that were onsite; they were a great group of people whom all took pride in their work.

Our new furnace and heat pump keep our house comfortable year round and cost less to run. When the heat wave hit Bellingham last summer, we were cool and comfortable.

I can't recommend Andgar highly enough. I'd give them six stars if I could. :):):)

Derek S.

The previous owner of our home had the furnace serviced every year from Andgar, and I figured I should do the same thing. I called and chatted with a nice lady who scheduled an appointment for me for two weeks out with a service window of 1-3pm. Come the day of the appointment, I made sure to take off work so I can be home for the service window time, and 1-3 came and went with no one showing up. When I called to see what happened, apparently I was never on their service calendar. Surprised for them to drop the ball like that with all these 5 star reviews, but clearly there must be some issues with their scheduling if my service appointment just disappeared for no good reason. No effort was made to make things right, so we'll be going with a different company for our furnace servicing.

Linda T.

Our hot water heater died...no hot water and started leaking one recent Wednesday evening. My local plumber company in Lynden couldn't get out to fix/replace it until the following Monday. I had Andgar come once previously to inspect and service our gas fireplace and heating system. They did an excellent job then. So, I called Andgar Thursday morning and explained what was going on with the hot water heater. The scheduler said she was going to get someone out to us and would rearrange the schedule. Robbi, the Andgar plumber, called to let us know he would be coming. He wore a mask socially distanced which was much appreciated in our over 70 and not yet fully vaccinated household. Robbi did an absolutely fabulous job removing the old hot water heater and replacing it with a brand new hot water heater. I couldn't believe the care and precision Robbi took in making sure everything was ""just right."" By 4:30 everything was in place and up and running. By 5:30 we had wonderful hot water again. AND, I got an email from Marla from Andgar with the certificate of inspection for the City of Lynden with directions to call the inspector and set up an appointment (the cost was included in the total cost of the job.) The inspector came and signed off that all was well. The total cost of everything was absolutely worth every penny and actually came out to be less than the total cost would have been with the original company I contacted. I highly recommend Andgar and their professional, thoughtful, and experienced staff.

Haley E.

Taylor came out and cleaned our air ducts for us. When he initially arrived, a part on the compressor was broken and needed repair, so our work had to be delayed. He went above and beyond to reschedule with us as soon as possible- just two days later! I am so used to companies having to reschedule weeks out so this was a huge bonus. He was polite, respectful of our home by taking off his boots and wearing a mask, and was really nice to our dog who can be very barky. He answered all of our questions and inspected our duct runs as well gave us a report on those as well as a report of our crawl space in general. He also finished about an hour sooner than he had estimated which was great! Thanks so much Taylor.

K L.

Andgar installed a new furnace in 2017 so the parts are still covered. The heat went out today, Monday, and as soon as I could get a repair date was Wed. from Andgar. I couldn't go that long without heat with Nov. night temperatures. So, I called a competitor and they sent a tech out in 3 hours. It only cost $330 to replace the faulty part that took 15 minutes. Thanks Andgar for the great service.

Susan P.

We did an extensive remodel of our home, and all the ducts were full of debris. Andgar's service team called when they were on their way, they were on time, and stayed for an entire day to clean out the ductwork and the furnace. They were very personable, friendly, hardworking, and most of all---did the job to our satisfaction. And despite the fact our ducts were filthy, they kept to their budget, despite the extra work involved. We could not be more impressed or happy with their level of service and professionalism. We highly recommend them over any other company in town.

Andrea L.

Rob was my tech. He gave me a text half hour before he arrived letting me he was on his way. He was more than helpful. Being a new homeowner I was unsure where my water main valve shut off was. He went on a hunt with me to find the location and give me peace of mind. It was in a unique hidden spot and he actually had to crawl in a little cubby to locate it.
He did maintenance on my tankless water heater today. Took care of all of its needs. The price for the maintenance was actually less than Washington energy charges which is who I've used in the past in my Snohomish location. They offered a fabulous discount for next year's maintenance rate. It ends up being about $100 off to pre-buy. It's always a no-brainer because these particular appliances need annual maintenance to begin with to keep them running well.
Thank you Rob for the excellent service today. And shout out to the person on sudden valley friends Facebook post for recommending them to me.

Mary Lou C.

""Andgar Ken"" is our guy to service our furnace and air conditioner. He really cares about his customers and about doing a professional job. I opted to be on their annual maintenance schedule so also get a discount! The thermostat in my house is really old so Ken's coming back to install a new one with wifi capability! Wow! Cindy in the Andgar office is super nice, too. I wouldn't use any other company for this kind of work. Definitely recommend!

Brian L.

Andgar is a terrific hvac company. I have a cabin in East Whatcom and Andgar has been taking care of my gas furnace and fireplace for years. Their staff members are always on time, they do great work, and their prices are very reasonable. After working at Sears for many years, I realized what a rip-off service contracts were. That said, Andgar is the only service contract I EVER buy.

Robert M.

I very unhappy. They only want to do easy work. As nice as they seem. there not to be trusted. Very misleading. I would not recommend.