Anderson Sewer and Rooter

Mark W.

Nice company, had to reschedule once, but that was no big deal. The only problem was he said he would evaluate our sewage issue, never mentioned that there would be a cost for his evaluation, and then sent a random bill for the evaluation? This was our first time working with Anderson Plumbing, we just found them on Yelp when looking for some opinions on a sewage issue, so when speaking to him on the phone he sounded like he wanted to come over to help out. We didn't know what that meant, he didn't mention any costs, or what he would be doing, he just said he would like to stop by. When he stopped by he didn't mention an evaluation cost to us then either? If he had mentioned there was going to be a cost, it would have been no big deal to agree to the price. But, instead he sent us a surprise invoice without any agreement on what the price should be for an evaluation? He told us this was our fault for questioning the bill since I guess it was just assumed he was allowed to charge us whatever he wanted since he came out? So in the end he told us not to call him again. All we told him was we don't mind paying for evaluations, but we believe it is his responsibility to communicate the cost upfront, not send a surprise bill? Anyways, life goes on.

Angel W.

Sam was referred to us by the agent and he was incredible! Not only is he very professional at what he does in all plumbing issues, he's patient and charge reasonable price for the visit. 5 start review!

Alvin M.

I had problems with my kitchen faucet and bathtub faucet leaking and when I asked for recommendations, Samuel was highly commended by local residents through YELP and Nextdoor. So when I consulted with him, he exactly knew what the problem was, gave me a decent quote and even gave me a tip on how to claim my lifetime warranty on parts through MOEN. I did what he told me to do talking to MOEN rep and I got my brand new faucet for free!

He installed the new faucet and fixed the leaks and he made sure everything was tested properly. He cleaned up well, showed up on time and answered all questions very professionally. He has a friendly and positive outlook and always smiling. We even shared a few laughs when talking about home improvement projects.

He grew up locally in Pleasanton, I reckon, so it's nice to support local business owners.

Look no further when you have plumbing issues. This guy is legit and very trustworthy!

Alex T.

I had a clogged pipe underneath the kitchen sink. Sam fixed the problem in 30min. He is both professional and humorous. He gave suggestions on how to avoid the problem - use the garbage disposal less. He cleaned up the scene well after the work is done. I initially chose Sam for the best price, but the quality of service was above expectation.

Merle L.

I had a bad slab leak in a hot water line which was very difficult to find and then to reroute the affected pipes. Sam came highly recommended and was exactly as advertised. He is knowledgeable of his craft, a skilled communicator and trustworthy. He handled some setbacks due to mistakes made by the leak detection contractor I hired, explaining in detail what he was about to do and checking in as the job progressed. His rates are reasonable. I would not hesitate to hire him again.

richard g.

Sam was professional ,punctual and I was glad I found him. Way cheaper than other plumbers in the area. He installed new valves behind my washing machine which were frozen. Thanks Sam for the great work.

Owen D.

Sam went above and beyond installing my toilets. He is easy to work with, with great communication skills. His professionalism is exceptional and I highly recommend his services.

@Sam, I am so glad we were able to complete this job. I will never go with another plumber should I encounter another problem.

Cheryl D.

This is the second time I have used Anderson Plumbing and both times were great experiences. Samuel, the owner, is very pleasant, reliable and does great work at a very reasonable price. His response time is very quick, communication is great and both times he was able to show up right away. I highly recommend Anderson Plumbing.

Leng O.

The first appointment went well, Sam came by and connected my dishwasher and it was a good experience. The second time I tried to schedule something, he couldn't make it late on a Friday and rescheduled for Saturday at 8am, which is understandable. He didn't show up and didn't respond to my text about whether he was still coming.

It's too bad, he seems like a nice guy and did good work.

Kin Hong A.

Called after seeing suspicious moisture build up on kitchen area, and no clear indicator of any leakage source. Sam was able to drop by within the hour for inspection, even though it was Sunday!
Sam was quick to round through - efficient , clear communication and much appreciated education on the plumbing.
After the minor leak source being identified/fixed, he refuse to accept payment.
So, I owe this honest man a good review at least :)
Will definitely be calling him if I have any future plumbing issues!