Anderson Hills Plumbing

Mike P.

We bought a 10 yr old home last fall and with recent rain, discovered our sump pump in the basement was not working. We called AHP and they sent two experienced techs to our home within 2 hours. They went right to work and installed the new pump in less than 1 hour. The bill was almost $400 LOWER than expected. They were excellent and we will definitely be calling them back when we have any other plumbing problems. Phil and Ryan are the best!! Thanks very much!

Jessica J.

I live right around the corner from AHP and have used them for clogged drains a few times, but now I needed them for a ""big boy job"". I noticed my water heater was dripping so I called on a Wednesday to get a ballpark estimate on what it would cost to replace. I had no idea, I just wanted to know if I was looking at a bill that would be hundreds or thousands. The person I spoke to instructed me to email with my request and send pictures. I took several pictures of the heater, the flue, and the info on the heater with the make and model and size of the tank. I received a response email telling me to call in for an estimate. Friday comes and the heater completely fails, water was flooding the basement. I called and was told to turn the water off. We then scheduled to have someone over first thing Monday to fix it, the time frame was between 8-11. Went the weekend without the water. Monday at 12:00 I called because the guy never showed. Was told I was scheduled for 4:00pm! They finally did send someone out and he just looked and said they would send an email the next day with an estimate. I had enough. I called Holtmeier plumbing and someone was out within the hour. He looked at it and gave me an estimate and within 2 hours that day I had a new water heater installed. Holtmeier charged $2100, I never did receive that email estimate from Anderson Hills Plumbing.

Update: Finally heard back and was quoted $3400. They told me that that they would need to drill into the foundation and completely redo the chimney and exhaust flue, because my 40gal water heater was oversized.

Stacy W.

I sent this to Anderson Hills Plumbing one week ago. I called them out to snake a drain pipe. They tried multiple times and apparently broke the pipe. We paid them almost $1300 to fix a problem they created. They bolted from the house and did not follow up. This is the email I sent to them:

""We have relied on Anderson Hills Plumbing since we have lived here, nearly 17 years. Our experience yesterday was not at all what we expected. Your service providers cleaned the drain and were packing to leave when they noticed water running out of the soffit outside. In cleaning the pipe, they broke the pipe. In the process of repairing the pipe, they removed the bathroom vanity and sink, breaking the backsplash. The larger issues was the condition of our home when they left. It was unacceptable.

""I am attaching pictures I took with my phone. There is a hole in the soffit and holes and damage to internal drywall. The vanity and sink must be reinstalled after the bathroom walls are repaired. We estimate the cost for our contractor the complete this work is $500, or approximately five hours.

""Based on our long-standing relationship with you, we ask you to reimburse us $500 to complete this work. In the meantime, we are living without a working vanity and a mess. Please contact us at your earliest convenience.""

I closed with photos and contact phone numbers. As of right now, 9 pm, one week later, I haven't heard anything from Anderson Hill Plumbing. To say that am dissatisfied is an understatement. I am angry. And I am paying someone else to fix the problems they created.

Stacy

Hope E.

I have used them in the past but when I reached out for a new appointment they no showed. I called the office and was treated extremely rudely. They lost my business!!! No reason to treat customers poorly!

Becky G.

We had a leak in the water line to our house. AHP was our cheapest quote. They were able to run a new copper line from the meter to the house without disturbing any of our landscaping or our driveway. Their work exceeded our expectations and Tyler was fantastic!

Rhonda T.

I was in desperate need of a plumber. I had been using Steigerwald plumbing for about 15 years. They couldn't make it out for a week. Anderson Hills Plumbing bailed me out in just a couple of days. The guys were very knowledgeable and very nice.

Thank you Anderson Hills Plumbing. You have a new customer and will be my plumber in the future.

Again, thank you so much for getting out here and solving my problem. You saved the sale of my condo and I will always be grateful for that.

Jack Vilardo, my neighbors husband, is my new hero...(Don't tell Ralph...LOL)

THANK YOU!

Wendy B.

Great service. Had three repair items and they completed all. They explained what needed to be done for each repair and knew exactly what to do. As they say, you get what you pay for. It is worth using experienced professionals for a job done right.

Robert C.

We had a broken shower pipe and the faucet needed to be replaced. After calling two high rated plumbers, both said at least two weeks to come and look. I called Anderson. They were able to respond in two business days. The company did suggest I purchase the faucet I wanted so I would have what I wanted. The plumbers got here on time and completed the work quickly. They cleaned the area they were working in . The bill was a little high, but so were the other companies I contacted

Glenn C.

I have used them numerous times over the past 15 years. The last few times I have been very disappointed. Their miminum pricing has gone up and the workers have been padding the time. They starting charging from leaving their shop or last client. I have complained but only received a small credit. The last time I had them come to fix a leak in our yard again that they previously fixed. The crew came and said they werent the right crew eventhough 1 of the people was involved before. Since they were already here i had them look at 2 drains. 10 minutes of work for 115 dollars. I was happy in the past with a replacement battery backup sump pump and new water heater several years ago but i draw the line at dishonesty. The leak was eventually fixed after their 1 outdoor crew cancelled multiple times and 1 month of waiting. I expected to get a credit based on the lack of service of the last visit. Didnt happen. I wont use them again. I like supporting local businesses but there are many others to use.

Kyle B.

Excellent service, price and communication. Plumbers were punctual, courteous and extremely friendly. Will be using them for any future plumbing needs.