Andersen Plumbing & Sewer

Nick A.

I had them out to quote a project. No contact until a week later when I received an invoice. I asked what it was and they said it was a mistake.

I never received a quote. I'd give a one star review because it wasted my time and I had to maneuver my schedule, but that's just mean when they have so few.

Jordin H.

I cannot recommend Andersen Plumbing enough! We had a horrible experience with another plumber and Andersen Plumbing is near our home so we called them the same day (a Saturday night). Greg answered even though it was late and scheduled someone to come out on Monday. There was a small hiccup and when my fiancé called on Monday they didn't see us on the schedule, BUT they said they would fit us in that afternoon. Someone was on their way to our home around 3 p.m. on Monday, but their truck broke down. Not their fault at all and they rescheduled right away for Tuesday morning. Joey and someone else (I can't remember his name) came to take a look at the mess the other plumber left. They were honest when they told my fiancé what the issues were. They gave him several options for each issue and explained the costs involved as well as to what degree each option would alleviate the issues. My fiancé hired them on the spot, which is unheard of for him! They had another job scheduled so they left in the middle of the day to complete that job (which we totally understand), but said they'd be back at 2:30 p.m. Their previously scheduled job took quite a bit longer than anticipated, but they still came back. They arrived around 5 p.m. and they're still working right now (9:15 p.m.) to make sure they've completed the job. If you're in need of a plumber, Andersen Plumbing is the best! So kind, honest, and professional!

Janet C.

We used Andersen plumbing to replace a sewer pipe. Greg came out to look at the job and gave us a good and fair price. He is so nice. Mike and Nick came to do the actual work, they are also vey nice and had the work done in no time. They both answered all my questions. We are very happy with Andersen and plan on using them again.

John K.

I contacted Andersen Plumbing on 9/27/19 to schedule a bathroom faucet installation and rodding. Appointment was set for 10/2, so I made arrangements to work from home that day. Greg Gazda showed up, looked at the sink, and provided a verbal quote. I had been expecting to have the work done, not a quote provided, but whatever. Greg offered the next Monday, 10/7, as the day for the work to be completed. I texted him later that morning to confirm that I wouild would see him on 10/2. He replied ""Sounds good"".

So, I took 10/7 off work and he never showed up. No show, no call, no followup, nothing.

R N.

I had a leaking kitchen sink. Called Andersen Plumbing, and spoke to Greg. He came the next day and the time he said. He promptly knew what was wrong with the sink. He fixed the problem, and I had use of my kitchen sink once again. He was an answer to my prayers!

Todd F.

They came on time, were friendly, gave a fair price and did a great job. We have used them in the past and know that they will try to give you good alternatives to the most expensive option. Very unusual in this area as most of their competition are always looking to gouge you.

Robin P.

I am so happy we found Anderson Plumbing! After a horrible experience with 2 other plumbers, Anderson has been able to fix any issues the same day Greg came to give an estimate. Greg worked quickly and his work is very reasonably priced. We had a backed up toilet and a leak in our shower he was able to fix right away for a fair price,. He also answered or plumbing questions and give estimates for future work in our 100 year old bungalow. I would highly recommend Anderson Plumbing.

Ken H.

Called in Greg to quote a job, and he gave us excellent pricing. We selected him for the job and he got right to work. During the project, he found a few issues that affected the plan. He gave us several options, and helped us select a path that made sense and fit our budget.

Greg was responsive, flexible, informative. and fair. Just what you want in a plumber.

Chicago G.

Avoid this company at all costs. They are unprofessional. Employees were belligerent and aggressive. Many other great options for plumbers in the neighborhood. Based on the behavior of their employees on first contact I would never trust them to be in my home.

Christopher M.

Had to replace a sump pump and looked in the BBB IL site and found this highly rated company. Greg came, assessed the problem, and came back with the quote and solution. Came the next day and installed the new pump while answering a lot if my questions around the setup since we just moved into this house. Very informative. They do charge a small extra % if you pay with a credit card, but paying them with a personal check is no issue. Will call them in the future for any plumbing work.