Amy Home Services

Eddie O.

When I say something negative, I also say something positive. I know that Amy Plumbing service is excellent and very punctual. My displeasure is not the service, but that the price was very expensive. But I also have to say that the Manager contacted me and they gave me a credit and lowered the price. It was also very professional on their part.

Coach E.

Horrible service, they say they are open 24 hours-but the Sunday worker was completely clueless--they left us hanging. We spent $2k with them- later had an issue and got dragged around. Poor customer service , they don't get the idea that good people with flooded basements due to a faulty product should at least get a return call by someone knowledgeable and with mold and other issues and families with small children-- Amy should treat families well and should get a clue that customer service Is 80% of the business and they fail miserably at that- don't trust them-they are vague, money grubbing, and insincere!

Elsa S.

We had a new furnace installed by Amy 6 years ago. We live in a heavily wooded area and my husband argued that without a seal on the end of the exhaust pipe that goes outside, we would have leaves, mice, etc. The technician from Amy insisted this would not be an issue. Well, it is. We have to clean dead mice and leaves out of our furnace a few times a year after spending 15,000.00 on new furnaces. Stupid design by a stupid company

Mayra V.

Called today to have a water heater looked at. Technician left it worse than it originally was, pilot light now wont even stay on, technician ""cleaned"" the water heater. Had someone else come look at it, technician didn't install the thermocouple correctly and the cleaning he did was not well done, there was still residue left over. STAY AWAY FROM THEM!

Jennifer D.

Just want to give a shout out to ""Sal"". He just left our house. We have been using this company for years now. He was so sweet, so professional. And was here promptly! Fixed our heat. Thank You, to Amy Services.... and, especially to Sal

Chris D.

One star is too much. Maybe a quarter. But the price for the diagnostic was worth it $79.00. My Furnace went stopped heating early morning 12/13/17. I called Amy's and was able to get an appointment for a tech to come out at around 0800 (am). I appreciate that. The tech did a diagnostic and located the problem. He was able to get my furnace started again and said it was the pressure switch. He said it would have to be replaced. I asked him how much. He said $405.00. The pressure switch is a round plastic piece with 2 wires and a rubber thin hosed attached to it. I looked at him directly and asked that the pressure switch cost $405.00 ??? He said yes. He said he had one in his truck. While he obtaining the $405.00 plastic part from his truck I googled the part. It ran from $20.00 to 90.00. When he came back into my house I confronted him and said I looked online and found the part NOT FOR $405.00. DO NOT UNDERESTIMATE YOUR CUSTOMER !! OR THEIR ABILITY TO FIX THE PROBLEM ONCE DIAGNOSED. I advised him I no longer wanted his service. I was able to locate the vacuum switch for way way way less at $70.00 at an appliance shop and connected it in less then 10 minutes and my furnace is running perfect.

Kay R.

I had them come in my house and this company is a Scam. They are overpriced. On top of that they collected $79 dollars from me before even doing any job! They are going home to home collecting $79 dollars for nothing. This company cannot be trusted. Poor customer service. I would never recommend this company to anybody!!!

Jackie N.

My husband and I recently got a new washing machine and we were told by the delivery company that they could not hook it up because the connection was so corroded. We had several calls out to plumbers and Amy was able to get to us the soonest. I think it's important for everyone to know that Amy charges a $79 service fee (that cannot be reduced with the $50 online coupon) and their prices are significantly higher than many other plumbers I spoke to. The super nice service technician quoted me $530 and I just had the same job done for $155. I was told by the customer service lady at Amy that they could not quote me until the tech saw the job that needed to be done. I hoped that they would be around the same price as the other plumbers that had quoted me. Ultimately we decided that price was unreasonable and I declined their services. I was so upset to have to pay $79 for nothing! I'm sure this is a wonderful company that would do a good job, but I would advise you not to go this route unless it's an urgent need and you can't get help elsewhere. Your checkbook will thank you :)

Jenine L.

I had a water softener issue. The scheduling was easy. They overcommunicated and were extremely prompt. When Tim, the plumber he came out, he was extremely nice and helpful. We didn't have your typical repair, it's more of a possible addition of equipment to what we have scenario. He charged us NOTHING for coming out. I have NEVER had a company not charge me to come out and look at something, especially a plumbing company. A good friend of mine owns a plumbing supply warehouse and that's unheard of. So, I will absolutely use them again because of this outstanding experience and I would refer them to anyone who needed anything plumbing or heating related.

Sammi N.

I have used Amy Home Services for years. I have always been satisfied with their work but always felt a little over charged. I wish you could rate things separately on here like price, customer service and professionalism. Amy techs are always professional. They are always on time. I was on the maintenance plan that they offer, but the price for any ac or heating repairs is still shocking. So far for me they have been a dependable company. I would definitely refer a friend to them.