Amerikool

Nick S.

Joe at Amerikool fixed our furnace. I think he's very honest and professional and would recommend him to my friends and family. We called him on a Sunday and he came Monday morning. It's worth noting that he called me back almost immediately on a Sunday.

I guess our circuit board was fried. Since it was a Lennox, he had to go directly to a Lennox reseller in Glendale Heights. He picked up the part and installed it the next day.

One thing worth noting, to do HVAC, Joe told me that you must be licensed with the town or city. For this reason, I think he works in a few towns around St. Charles. We're in Elk Grove. It's also difficult to provide good service if you're driving all over the place.

For two house calls, picking up the part, cost of the circuit board, he charged me $315 (circa 11/2008). I think this is very reasonable. More importantly, he fixed the problem quickly and was very professional.

It's hard to find honest technicians for HVAC and plumbing because they typically get called out in an emergency and you have to fix the problem quickly.

He has also inspected our furnace and AC the last couple of years. Our circuit board frying is pretty random, so you can't predict that happening.