American Weathermakers

Earl S.

Josh Anderson gave us a recommendation and quote for a Bosch/Rheem hybrid heat pump/furnace system late last year (2023). He came out and worked with the two installers. He came back today, 2/1/24, as he promised to check on the system and answer our questions. He fine tuned the system and answered even more questions. Everything went so smoothly! The system is working great. And the price was right.

Linda M.

Once again, American Weathermakers saved the day! Have used them for over 30 years and they've been consistently good in critical situations and continue to deliver quality service.

During the last sub-zero cold spell with wind chills running in the minus 30 degree range, I woke on Sunday morning, about 6am, with the house a very chilly 52 degrees. Seems the furnace was not working! Immediately called American Weathermakers and reached their answering service. A very nice lady took my information and said someone call me back.

About twenty minutes later, Zlatan Pasic, their Installation Manager, called and said he was headed into the office and would be going past my home and could stop and see if he could find the problem. When he arrived, he was immediately able to solve one problem but there was a blown circuit board that would need replacing. Obviously, he didn't have one with him but said he would check as soon as he was in the office and let me know where things stood. Told me it would take an hour or so to get back to me because he also needed to coordinate all the service calls coming in due to the storm and cold.

He called about an hour later and said they had the circuit board (!!) and as soon as a technician was free and could get to the warehouse to pick it up, they would be out.

Matt Merkelz, one of their service technicians, arrived within a couple hours with the part and had the unit up and running in short order.

By late afternoon, my house was once again warm and snuggy! The service contract is worth every penny!

Thank you American Weathermakers!

Ryan P.

During a recent cold spell, our furnace fan broke leaving us without heat. Called American Weathermakers around 8am and even though the temperature was below zero outside, Matt got to our house before noon and quickly confirmed the replacement part needed. Although it was a special part not normally in stock, they were able to track it down from a supplier and came back to get it installed by 5pm. Thankful for Matt and the rest of the team at American Weathermakers for the impressive follow through to get the issue resolved the very same day! They won't let you down.

L S.

We had an inducted vent gas water heater installed in October. It was a complicated installation. Took 6 hours and cost $3900. Service was professional and thorough.
Installers did not leave an owners manual nor the details as to warranty coverage. I was told that the office would forward it. It's been two months and two calls and still no documentation. They did ask me to renew the AC/Furnace yearly checks. Their follow-through is seriously lacking.

Scott V.

The wall-unit furnace stopped working in one of my husband's apartments.

He called American Weathermakers, and they sent someone out who looked at the unit and said that two parts needed to be replaced, but that it probably wasn't worth it. He recommended a new unit and there was a charge for over $300 just to come out and look at it, and make that assessment.

The next day, they sent a salesman out who confirmed that a new furnace was recommended and that the old furnace (that is less than 10 years old) wasn't worth repairing. Their theory is that if you replace a couple of parts, a few more will go out.. and you'll be throwing good money after bad.

Later that day, a quote was sent for $4500 for the furnace and installation. Mind you, this is a $1100 furnace (and Weathermakers probably gets it for less)...so they wanted to charge $3500 to install the same unit...not having to make any changes to the ductwork, electrical or gas connections..

Wisely, we decided to call another company to come out. They found one defective part, replaced it for $190, with an additional charge for the service call. The total charge was less than $400, and the furnace is working perfectly again.

American Weathermakers people are prompt and courteous (hence the two stars). But like anything involving a repair or replacement, it certainly pays to get a second opinion. Otherwise, you may pay more than you need to!

Jim S.

We received great service from our technician, Faras.

He was very detailed and took the time to explain everything he was doing while performing a tune up on our furnace.

We will continue to use American Weathermakers and ask for Faras in the future.

Jim S. Northfield

B S.

We had our furnace winterized. Ferris came out first thing in the morning. Our furnace wasn't turning on. He inspected it, cleaned it, and got it ready for the winter.
Ask for Ferris. His 5 Star Stevie is why I'll always return.

Libby K.

My AC stopped working a few weeks ago. American Weathermakers came out and diagnosed a defective compressor and low refrigerant and told me I needed a new AC. I had 3 other companies come out to give me quotes, and the third offered to take another look at the unit and was able to fix the AC by changing out the capacitor.
While I was frustrated to have been told incorrectly that I needed a new unit, American Weathermakers did reach out right away to let me know this is not their method of working and promptly reimbursed me the service fee. So their customer service was excellent.

Herbert W.

Poor boiler(heating) service quality.

The tech replaced a broken water pump, but the heat was not restored to all units. He gave different versions of stories about it. So I simply paid him anyway, but still have not got the receipt after 24 hours(called a couple of times).

Also the pump was installed in a weird position with the service panel behind a pipe. It will be hard to maintain in the future. The power line simply hang in front of the boiler front-access panel.

Arthur G.

Been using their services for years. Fees are reasonable. The are reliable and prompt. Keep in contact for appointments.