American Plumbing Solutions & Waterworks

Ana G.

We hit a snag when my husband tried to take the old toilet out to install the new one we bought. The bolts were all rusted on and there was some sub-flooring damage from the leaking toilet we were replacing.
We called a few places and those places either couldn't come out, or didn't even respond to our inquiry - We are a one bathroom household!
5 Point Plumbing came out the same day at the time they said they would (no one does that anymore do they?!)
They gave us an estimate, came back within an hour with everything they needed and we had our new toilet beautifully installed in under 2 hours!
Omar and Edgar were knowledgeable and courteous and so respectful with our household.
I cannot say enough good things about these guys!

Jeff D.

Showed up on time, responsive, courteous, and excellent price. The prior good ratings were true.

Rj B.

Great service. Help tie in a generator with a propane tank and did a really nice job at a fair price.

Yelper Y.

Thank you 5 Point Plumbing for your quick service. Their office personnel kept on updating me the time of arrival of their tech guy. Omar was the tech guy who visited our home. He was very helpful and explained thoroughly how to operate our water heater when the pilot is off. He also inspected the temperature of our water at different parts of our home.

I strongly recommend using this company. They are very friendly and professional.

Paul O.

I highly recommend 5 Point Plumbing for all your plumbing projects for 2 reasons: 1) They care about their reputation - they are very professional and do a great job, 2) Customer satisfaction is a priority for them.

5 Point Plumbing worked on venting my heat pump water heater in the garage to the exterior. My garage used to be very cold before the venting and is now comfortable. My circulation pump got damaged during the work and they replaced it as part of the warranty for the job. This quality of service earned them more work from me as they later worked on clearing a clog in my shower drain.

When a former employee (Manuel Aguilar) who was fired for incompetence lied about still being an employee and did another job for me, Omar provided a 2 year warranty to cover the work.

Regarding the former employee, Manuel Aguilar, he is a crook! If you ever run into him pretending to be a 5 Point Plumbing employee please beware! He's incompetent - does poor plumbing work - and doesn't have the integrity to show up if there's an issue. His incompetence got him fired from 5 Point Plumbing, but he's now doing the dishonorable thing of stealing 5 Point Plumbing customers.

Trish B.

Found through Angi, responded very quickly, professional and courteous. Received a free estimate and timely appointment to get work started. Bathroom remodel with some plumbing shift and finish work installing faucets and toilet. They did a fantastic job. Everyone we interacted with was wonderful. Would highly recommend.

Felipe N.

Very quick to respond. Showed up friendly and courteous. I was very happy with the transparency for the solution

Martin A.

They repiped my house and did a good job. Julio was very polite and courteous. He listened to my my wants and needs from estimate to completion.

Brett L.

I hired 5 Point Plumbing for adjoining properties located in rural La Honda.
The first property needed a sewage line unclogged. Julio arrived on time per our scheduling, and assessed the problem. Julio was professional, knowledgeable and very informative of the issues. Once the assessment was made for one property, it was necessary to return with a hydra jet as well as other parts for the other property.
Re schedule for the Hydra jetting and repairs were reasonable, especially for the area were the properties are.
Upon the return trip, Omar arrived on time and like Julio, Omar was professional, knowledgeable and extremely informative of what the issues were, what needed to be done and what maintenance needed to be performed after the repairs were made so to avoid issues later which means high plumbing bills. I appreciated this very much. The honesty is appreciated and extremely welcomed. These days I consider this to be a rarity.
Repairs were performed swiftly and professionally. Omar was methodical with the repairs. The repairs are successful and they definitely surpassed my expectations. I've dealt with many vendors in the past who lacked the above characteristics I've deemed 5 Point Plumbing with.
Their labor cost is competitive. I did have an issue with the job cost for one of the properties. I found it to be too high for labor performed, but after a discussion with 5 Point, I was given a reasonable discount off my next service call.
I'd also like to give praise to Mariah who is the point of contact. She is very friendly and professional. Communication was good. My calls were answered swiftly as well as returned calls.
I highly recommend 5 Point Plumbing.

Alan S.

Julio was prompt, friendly, and courteous. He did a great job replacing several faucets and a toilet, and he made sure to wear a mask at all times and to clean up completely. The dispatcher (Maria?) was very efficient at scheduling and following up. And the price was extremely reasonable. Great experience!