American Plumbing

Laurie B.

My issues with American Plumbing are still unresolved. After finally figuring out it was the water heater all along, Terry is now trying to charge me another $1250 for labor to install the replacement heater. The same cost as the heater itself, which is being replaced for free under warranty. Additionally, Terry refused to do any further work until I removed this review. Which isn't going to happen. DO NOT WASTE YOUR MONEY AND TIME WITH THIS COMPANY. DO YOURSELF A FAVOR, FIND A BETTER PLUMBER.

Pamela C.

Great customer service. Arrived on time. Mr. Seth was very courteous. He was very thorough throughout the whole process. He explained everything so i could understand. it was very affordable. Thanks Mr. Seth for fixing my plumbing issues. Youre awesome. I will definitely recommend to my friends and family

Patricia K.

Fantastic service. Had someone else come out and look at my job, however, something didn't add up with their quote and diagnostic approach to the problem. Called American Plumbers and they came out quickly, examined the issue properly, as well as fixing the problem that day. And for 80% less than what the ""other (liars)"" company quoted, for a problem that didn't even exist. As hard as it is to find anyone genuine in the home repair/servicing industry, I will not hesitate recommending this company.

Richard G.

We called this morning when all of our toilets backed up. They sent a most helpful young man, Britt Sibley, and he took care of the problem promptly and efficiently. I would recommend both him and the business.
Bess Stacy

Karen R.

Outstanding service! Britt was very nice and did an amazing job communicating the plumbing issues to me. I was impressed with his skill level and if I have any plumbing issues I will be QUICK to call American plumbing and ask for Britt! Fast work & at a reasonable price!

Amalie T.

Called and made an appointment - they didn't show and didn't call. I gave them a second chance, made an appointment, they didn't show but DID call to tell me they would have to come the next day. I was FINE with that because my issue was not an emergency. But my issue IS important! They asked if it would be okay to come the next day as an earlier job had taken longer than expected. I agreed and expected them the following business day. THEY NEVER SHOWED, and didn't call.

Big M.

Bad experience, possibly a con. I called to have them auger the sewer pipe at one of my rental properties.I usually have to do it every 3 years or so, so I know about the price but asked for ballpark quote. 140 plus 59 service call. Ok, that's about ballpark. I get a call from the person on site to say that it would need the clean out redone properly for 1175 dollars!!!
i replied that he was not replacing the sewer pipe just auguring it out and could use the existing hole in sewer pipe to auger, to which he responded he was not putting his hands in that (kinda your job) I responded he only needed to get the auger in the pipe and that's what they make gloves for. I stated that 200 to 1175 was far to much of a jump for me to feel comfortable with. He stated he would call his boss and see what could be done. I went to the property with in 10 mins and he was not there. My tenets said he told them he was going to his truck and would be right back. He left and never called me back. This appears to be gouging at the worst and really bad service at best

Denise J.

Complete no show on the day of the appointment. Called office to confirm time, they said someone would be out ASAP again did not show up. Took the day off work for nothing.

Raymond V.

Great service. I called for my request and they were able to make it happen same day. I will definitely call them again for all my plumbing needs.

Someone S.

Cannot say enough good things about American Plumbing. Mr. Terry Smith is extremely knowledgeable and determined my issue right away. His crew, Seth and Mike were amazing. They worked quickly, accurately and made sure everything was good before leaving. They were very friendly and made me feel much better about a bad situation!! Recommend Terry, Seth and Mike from AP highly!