American Plumbing

ilene L.

I called American Plumbing because of a leak under my bathroom sink. The plumber replaced the trap. When he left it was still leaking. I called the company. They sent someone else. He said I needed a new faucet, but he didn't do anything to solve the problem. I won't call them again.

E J.

I've been working with American Plumbing for years! They are my go to plumbing company. Reliable, integrity, punctual and they know what they're doing.

Peramster B.

No communication! Placed a service call for water leaks on our water heater. Technician replaced the water heater without consulting with us. We were then left with an expensive bill. We have no choice but to pay for it. If we knew the water heater has to be replaced, we would definitely find a handy man to do the job for a much cheaper price. In any case, I just don't think it is right to replace the water heater without consulting with the customer. We called them afterwards, was on hold for the longest time so we decided to hang up. Really bad customer service and horrible experience overall.

Faye S.

I didn't know who to call when our water leak came about. I initially looked on Nextdoor and went by faith as I decided to call them. Zeek and the other gentleman who arrived were pleasant and professional. From the time of arrival, through their work in progress until the completion they were a great team to work with. Their prices were reasonable too. They will be our new plumbing company. Thank you!

Gary F.

Don't expect to pay anything less than their estimate.
Have them show you new parts and get old parts when they are done.

Valerie P.

I called them to fix my bathroom plumbing. I left the worker to repair the sink's pipes, while in my living room I heard strange noises coming from the bathroom. The door was closed so I opened it. Turns out the guy was beating off in my sink! I yelled and he quickly zippered up, got his tools, pushed me aside and left. I am an immigrant woman and afraid to call the police. I called the company to complain, a woman laughed and hung up on me.

R L.

We had a kitchen clog and needed a separate repair. Service was excellent. Zeek, our technician was knowledgeable and quick. American plumbing is always our first choice.

Diana P.

July 23rd: Overdue for posting, sorry. American Plumbing has always cared about their customers! From the initial call taken by courteous and professional dispatch representatives to the actual professionally qualified and kind plumbers that have come to our home. People have been asking lately if I had any recommendations for good plumbers and I had to be honest and say ""No"", I only know great plumbers and that's only at American Plumbing. Thank you for your honest and professional service!! Spreading the word for best service.

Jacqueline K.

My daughter and son-in-law discovered a bad leak in their front yard near a tree root. Of course, being on a Sunday, they called American Plumbing figuring it would cost alot. A nice fellow came out and said he could only do a temporary fix by creating a bypass of sorts so they could have water. That alone was $350. Then the final fix appointment came during a weekday and that was another $900! No digging up of sidewalk was needed luckily. Now my kids suddenly have a leaking sprinkler pipe in the same area. Probably caused by the work they did. And now they want to charge them by the hour just to come out to see if it was there fault! What ever happened to good customer service and PR? And how will our kids know if they are being honest about the damage done? Just another way for them to suck young people dry. Our family has used the for most things that we could not do. But I am finding that they nickel and dime people. I am in the wrong industry apparently.

Pam M.

I use them one time to re-pipe my house they were good at that but when I called them back to move my washer and dryer into another room they were very rude so I'm not gonna use American plumbing to do it