American Leak Detection

Michele P.

Their technician misdiagnosed my shower pan as faulty and the source of a leak. After I spent $2,000 digging up my master shower, and finding a perfectly good shower pan; they sent a second opinion technician, who assessed it was actually just the need for a new seal around my bathtub pipe where it is connected to the floor. (A $5, five-minute fix). Their general manager, Rick Winters, responded to the detailed documentation I sent him with a short email stating essentially it's not their fault. Please find another leak detection service.

Joel H.

Called last week knowing we had a leak in our pool system. Justin came out for the quoted price for leak detection, did an excellent job finding the leak. Was quoted for the repair, checked out the quote which was reasonable and book the repair for today. They called when on the way. They had to jack hammer through the concrete and found the leak right where he had marked it. Did an excellent job of repairing and patching the hole. Fantastic job!

Andrew L.

This was a serious waste of money for me. They essentially charged $675 to spray a hose at my exterior wall for half an hour then noted that there was water coming somewhere into the floor at one particular spot. They then recommended us to a foundation engineer (who ultimately said he wasn't the right guy to fix out issue).

We eventually got a different contractor (Mark) to come take a look who did a much more thorough job. Mark pinpointed the leak to a much more specific location and thus came up with a specific fix. Mark also found additional leak locations which American Leak detection missed. Mark did all this for free and also wrote a proposal for repairs.

Skip American Leak Detection, hire Mark instead.

Brenden S.

Rick and his team provided EXCELLENT service and performed great work in what would have otherwise been a very challenging, stressful situation. There was a leak under our foundation, but with one call to American Leak Detection an incredibly professional team arrived, located the leak, and started repairs. Rick provided updates throughout the process so we knew what needed to happen and why. The pricing was fair and transparent and the work was completed on time (the weather didn't co-operate, but Rick and his team found a way). Major plumbing repairs can be incredibly stressful for any homeowner but ALD made the process a whole lot better. Based on the work and care American Leak Detection took with my home, this is the only plumbing company I would ever call.

Bob W.

Read reviews and after talking with them about determining where my leak was coming from into my basement I hired them. Waste of money, the report was very vague! Talked to them several times definitely not helpful.

Richard W.

Justin did a great job repairing a break my booster pump discharge line under the concrete pool deck. This involved locating the leak, removing the concrete, rerouting lines that were in the way, repairing the broken line, pressure testing the repair, and replacing the concrete. It was like having a whole crew on the site, but it was just one hard working guy.

John M.

I was able to set up an leak detection appointment quickly, and the service technician, Andrew Fauver, was punctual, professional, and knowledgeable. He explained his findings and was able to answer all of my questions. I would definitely use this company again.

David M.

Disappointing. The thermal images provided showed where the leak was ending up (which we could see for ourselves without needing their services) but they seemed clueless when we asked where the leak was coming from.

Anthony C.

I had a leak that required that the water be shut off from my home. This of course constituted an emergency. I called three plumbing companies who could not detect or tell me where the leak was coming from. One company suggested that I have the city or homeowners association remove the concrete sidewalks (expensive) to make the leak determination. The final company (4th one) a huge Name Brand actually told me to call American Leak Detection. The guys were professional, detected leak within thirty minutes, offered different ways and price points of fixing the problem and even offering suggestions about how to maintain my piping. Affordable (was quoted 10x's more from the so called "trusted services since 1965 company") timely repair, professionalism and honesty all wrapped into one company. They fixed my leak without 'draining' my wallet!
Thanks to the scheduler and Emilio Sanchez for going out of your way and offering excellent customer service.

Sherry H.

The company was referred by my insurance company. The process was fast and easy. Andy and Daniel were very informative and knowledgeable about their job.