American Leak Detection - Santa Barbara and Ventura Counties

Andrea G.

Did not use as we were able to get it fixed ourself, but were very helpful on scheduling a appointment

Ronald B.

They charged $380 to mis-locate the main leak and not find the second leak. They ignored my request to speak with their technician. Find another company.

Pamme W.

We had several old irrigation systems for different sections of our property. Andrew came out and found all of them! He did such a great job and was charming and personable - very polite and very quick to help us out. We ended up saving $200 a month once we got the leaks fixed!

Jen B.

Unfortunately we've had two slab leaks in the past two years. Fortunately, we found American Leak Detection. For 20 years, they've been detecting and repairing leaks. They are efficient and provide excellent repair advice and follow through service.

They bring lots of experience to provide the best recommendations and advice to repair the immediate problem and prevent and reduce future issues.

Great work, professional, good response and fair charges.

Elizabeth H.

We had a hot water leak in our concrete slab. ALD was one of two companies our insurance company recommended.

Greg, an owner of the company, came within 24 hours of our call. He brought sophisticated heat and sound detection equipment and located the leak within minutes, but he didn't stop there, performing other tests and asking many questions.

Within another day, we had a plumber who rerouted and replaced pipes, needing to remove our vanity and backsplash, breaking into the drywall.

Total cost was $1600, in line with other companies who couldn't respond as quickly.

Minor damage to the drywall was professionally repaired at no additional cost, and Greg noticed very minor scratches (not readily visible) to the floor which he also is insisting on repairing.

From the front office personnel to the owner to the plumber to the Drywaller, our experience was well beyond expectations.

Our out-of-pocket expenses were less than what we would have paid utilizing our insurance, which had we filed a claim, would have resulted in significantly higher premiums.

We were, in two words, extremely satisfied.

Michael T.

Greg found our significant irrigation leak and was very professional and helpful. I highly recommend American Leak Detection

Carol C.

I learned about Andy and his team at American Leak Detection from Mark at Santa Barbara Koi (who is incredible and so very helpful). They arrived on time, were friendly, very professional and dove straight into it. Not a wasted minute. They are thorough and tireless and the best hands you could be in if you have a leak problem. Their scheduling staff were excellent as well. We are thrilled to have found them and can't recommend highly enough

Dayna T.

Honey STOP THE CAR!! ONLY use THIS company for ANY PLUMBING issues! rates/fees are great! Greg and his team are AMAZING! I know nothing about plumbing so when I called the office ...WOW the woman (sorry didn't get her name) was so understanding, patient, and knowledgeable when I explained my plight! I had a stripped water shutoff valve to my house, and needed info on where my pipes were going into my garage area (getting ready for an ADU conversion), and also asked to check the water pressure and if any leaks were present in my home. All items were taken care of with perfection! Also fixed a small leak in an outdoor faucet without fee! This company is an honest and super knowledgeable crew! Greg explained everything clearly and professionally. Clean and down to the point getting the job done proficiently and correctly! Thank you ALD (Santa Barbara and Ventura County) you made my year!! BZ! A Veteran owned company that is a true Gem!

CJ D.

What a great experience! Not the fact that I needed them, but the fact that everyone with this company is straight up A+. This morning I discovered that a major irrigation pipe on our property busted and was gushing about 15 GPM! Who knows how long this was going on. It was necessary to cut the water main at the street.

Anyway, later in the day, I came upon a crew working on Linden Ave. who were doing work similar to what I needed. Andrew spoke with me and was very understanding and kind. When I got home I called their office....by this time it was after 4! Rachel was so helpful!!! I told her that the only thing worse than a grandma (me) without water is a teenager (my granddaughter) without water.....I could tell that she felt my pain! But it was late in the day and there were no guarantees.

She called me back, almost right away, to say that Lance would be right over. He was here about 3 minutes later. Very polite and professional! He walked the property to assess the situation. Then got to work fixing the problem. He was done in less than an hour!

I am more than impressed with this company! They did a spectacular job and created one very pleased customer!

Thanks to all of you at ALD!

Carol

Mine S.

Are you serious about charging me for the retrieval of your camera, when your technician rip it out of my wall. You guys are a joke. Like I said the worst experience ever dealing with a contractor. People I warn you to stay away from this company and highly suggest you use someone else!!!