American Leak Detection of Tampa

Jeffrey S.

MJ arrived on time. He was knowledgeable & efficient. Found the problem & fixed it pronto.

Sue C.

Dave was very professional, He explained all details to my mom and I about the issues happening at her house.

Nikki M.

American Leak Detection service was great. They answer the phone promptly and knowledgeable. Phone rep was very knowledgeable, patient and had good communication skills. She sounded like she actually enjoyed and respected her job, lol. The service technician Steve was very prompt, knowledgeable and had great trouble shooting skills. Very professional service from a knowledgeable, honest technician who also seems to enjoy his job.

Charles W.

We've been working with ALD for the past few weeks and their customer service and pool technicians are knowledgeable and always on time for appointments. They also provide the pool technicians name as well as ensure they pass a background check. Can't really ask for more """"piece of mind"""" than that. Thank you ALD for the honesty and great service!

Tracey D.

I had a leaking pool. Staff was knowledgeable and courteous. Dan, the technician, was amazing! Highly recommend! He found and fixed the leaks in my pool in no time!

Isaac N.

Water flooded underneath the kitchen counters, so I wasn't able to see where the leak was coming from. The technician inspected the kitchen and surrounding areas. Once the leakage was found, he dedicated how to fix it.

Terry P.

I was very skeptical of using a chain on something like this! My pool was loosing 2"""" of water a day. Troy was great to work with. He communicated extremely well from while in transit until the final wrap up. They off a 60 day warranty on there repairs. I highly recommend them.

Joshua D.

Let me start off by giving them credit where it's due. The service was friendly and the confirmations on appointments are second to none. Now let me get into why this review is negative. Per their requisites, they specify that a pool must be clean clear, and full. Therein lies the problem if you are someone reporting a serious leak that needs to be detected and repaired. Granted in their typical cases (most of them, I am assuming based on the level of expertise described further), there may be small leaks like seals around skimmers and jets, etc. but if you have a leak that is substantially losing water, how are you supposed to fill a pool and keep it clear and clean?! We were told that they will not honor a re-visit to re-diagnose the pool if it's not clean, clear, and full. If they came out and it was not clean clear and full it would be an additional trip charge of $175.00 (now already invested $500.00 with no fix and the pool is still leaking badly). My wife and I desperate to stop the proverbial """"bleeding"""" found that the temporary fix that the service person installed on the FIRST trip actually exacerbated the problem causing the water to dump out of the purge (pool drain pipe) as fast as we were trying to fill it!! Once we removed the plug, the purge pipe stopped running. We then isolated the leak by identifying a jet that we noticed was spitting out small amounts of dirt and sand and plugged that jet with the plug (provided by the service person). The leaking has stopped and we resolved the issue on our own with a $5.00 PVC cap! Now out hundreds of dollars between the fruitless repair call and the wasted water, we will work on finding a service company to repair the jet line... and it will NOT - I repeat N O T be American Leak Detection. If my wife and I were able to """"detect the leak"""" and find a solid but temporary repair, we need a company that has more expertise in problem-solving than my wife and I that know nothing about pools. Feel free to be embarrassed ALD, because you SHOULD be! You are also free to contact me.

Steve W.

Great-Quick service! Smart Technician . Did a wonderful job! Showed up on time and fix leak quickly! Thank you ALD!!

John C.

Very professional organization, completely buttoned up. Outstanding communication. MJ was prompt, professional and found and fixed the leak within an hour. I highly recommend this company.