American Leak Detection of South Florida

Michael V.

I can not delete my previous review. I seems that I did not give them enough time to review my problem and we now have a solution. I was at fault for not giving them enough time.

Jo V.

I received service from American leak detection on 4/12/22 I was told I had no leak that water was coming up from ground as my son son had water in his bedroom. As per recommendation from technician we applied liquid water barrier and laid down new floorin. I recently purchased a new dishwasher and discovered water on floor under dishwasher. I assumed the dishwasher was leaking and discovered a crack in the drain pipe which was causing the leak all along. The worst company ever. Buyer beware.

Claire A.

Soooo, there's been a leak in my garage for over a week now. I have a service contract with Pride and they came out thi king it was the water heater. It wasn't. They said possibly washing machine or slab leak. They suggested I keep an eye on washer. Yes....leaks on my floor when I wash clothes. Called Pride back...mind you every time I call I have to wait many days before they come out. Anyway they came yesterday to check the washer. They said no way its the washer, it's a slab leak. So today I called American Leak Detection and they came when they said they would, called me with an ETA. James came 8n and very thoroughly checked everything out and come to find out there is a leak in the drain line of the washing machine. This was the very best news I could have received. I tell you I was flipping out thinking my house would be torn apart to fix pipes underneath and the expense! I woke up today with a massive headache. So James is my new favorite person and I have to deal with Pride again.

Scott A.

I tend not to write reviews to much but thought this would be a good case. I would not recommend this place at all. I paid $500 for someone to come out a do a non-destructive leak detection and let me tell you, this guy had no clue. They never traced any plumbing lines, so they had no real idea what were actual lines and what was being picked up as electrical lines because they were doing a non-destructive leak detection. I even narrowed it down to the hot water because my tile floor was extremely warm in one area, which showed up on IFR, and my water and electric bill doubled. He picked up some lines and was confused to why he was picking up lines in the attic but also showed lines in the floor? The guy called several people while he was at my house and everything he tried got no 100% accuracy or even 50% of the line that was leaking. They never went and actually looked in the attic to see where and if any lines were running in the attic. After all said and done because I didn't want to keep going and pay them more money they gave me a recommendation to cut a line that was connected to my washer and dryer and said that would fix the problem. So I decided to try another company and pay another $500 to tell me where the problem was. I told them what was recommended to do and before doing anything they said do not cut that line, it was not the one leaking. We did end up cutting the line and capping it to see if it was the leaker and guess what, the leak didn't stop!! I ended up going with a little destructive leak detecting and we ended up finding the leak which was a line not even discussed during my leak detection with this company.

D L.

I live in Palmetto Bay and discovered I had a leak when I got a whopping big bill from Miami-Dade Water & Sewer. Based on the fact that I kept topping up my pool every day, I called Tuttle's Pool and they recommended American Leak Detection of South Florida (305) 948-4303. I had the good fortune to have Alejandro (Alex) assigned as my service tech. He was prompt, courteous and very quickly found my problem. It turned out I had 2 leaks in my pool. A small one in the filter and a larger one behind the pool light. Alex, had to dive around the pool to confirm and then repair the leak. I don't think they were cheap but it was worth it and they were good. I've read all the reviews and unfortunately some of the issues depend on the tech you got. I was fortunate but ultimately it's up to the company to provide a consistent level of service and my 5 stars go to Alex and of course, in some part to the company that hired him but that will all go for naught if they keep their lousy techs or policies that allow some of these things to happen. Oh, I included the phone number to service to separate tye company that I got from the others. There seemed to be a lot of franchises out there. Donald Lee Palmetto Bay, Fl.

Sherri E.

I loved Charlie from the get-go. Told him that I hate """"unhhealthy masks"""" and I was happy to have him on my property. He was professional and fast. I would recommend him to anyone who is having a leak problem and wants to pinpoint the source. I hope Charlie's manager appreciates what a great employee he/she has. I will certainly recommend American Leak Detection of South Florida to anyone I know who needs this service...and since you only need it when you have a problem, Charlie will make you feel like you have someone who actually cares about your problem. Thanks, Charlie...with your input, my handyman will now be enabled to make the best plan of action for me going forward.

Paul W.

After paying a $350 fee for plumbing leak detection, I received an estimate of $2,550 from Adam D. of American Leak Detection to repair the leaking sleeved plumbing line. Instead, I used an honest company, All Repair Plumbing, which did the work in 4 hours and charged only $1,150 - less than one half. Do yourself a favor and don't use this company on any repair job.

Maribel D.

This is the worst company I have ever come across with. I have a terrible leak problem at home and have mold all over my furniture and personal belongings. My dog and I have been breathing mold for the past 6 month. I've called NUMEROUS times and left all of my information in hopes to get a call back and response. I have spoken to employees Tammy & Kristine who have expressed how """"sorry"""" they were for my emergency situation (yeah right) only to have to sit and wait for ZERO response or call back. Reading other reviews here I see that not getting a call back has been a blessing in disguise because it's obvious they are so unprofessional and they overall SUCK. DO NOT HIRE THIS COMPANY. Mediocrity at it's finest.

B H.

I used American Leak Detection in 2017 for a large job to reroute all plumbing in my home for $8300. Now 3 years later I have leaks again but they won't return several calls I made to them this past month. Clearly they don't take ownership of their work. Also other plumbers said I overpaid double what I could have paid. I don't recommend American Leak Detection.

Erica F.

I have never written a bad review on someone but I am just so disappointed and disgusted with this company that I must share my experience with them . I had a leak and I called out this company they came and charged me 600$ for a leak detection. I called out another plumber to come and fix the problem thank god they caught the major mistake this company made before they torn apart my marble floors . American leak detection did not find the leak yet charged me ! Marked up a false spot on my floor . I called several times before anyone called me back . Finally after many attempts a manager called me back said they would look into it and get back to me . He contacted the other leak company and they told him their guy was wrong sent a report and since then I have written to this manager and I can't get an email or phone call back or my $600 back . Pure theft !!!