American Leak Detection Of Sacramento

joanna c.

I hate writing a bad review but when I asked them to come out and detect a leak in my pool it took four trips and over $1000. They still did not fix the leak. I let my pool sit over the winter and found the leak myself in the light conduit. Puttied the obvious hole and now no leak. I called them back and asked several times to speak with the owner of the company and was denied. Horrible customer service. I was told to contact an engineer for my leak problem. I'm not sure what this company does but they can't detect leaks

Pat H.

Very happy with this company. Able to get an appt quickly and Neal was absolutely on time, called to let me know his exact arrival time. He was very professional, explained everything he was doing and why. He also wore his mask and used booties when he needed to come into the house. My 6 month quest to figure out what was leaking finally came to an end ... Hooray!

Scott E.

They came out and found the issue, repaired it, and Done!!
Neal was amazing.....Thanks!

Jake S.

Showed up early. Diagnosed the issue in hours. Said the job would take 2 days and they got it done in 1. Chill guy with a good attitude did my job and didn't mind my dogs bugging the heck out of him. Would use again.

David P.

Thank you American Leak Detection. Max showed up on time, was very polite and professional and completed a comprehensive review of some water intrusion after the last major storm. The data, review and recommended actions will help us solve the issue and prevent further water damage.

Jacob M.

American Leak Detection was able to come to our home very soon after we contacted them. Reliable and prompt communication. We had Steve, who provided excellent customer service. Very knowledgeable, kind and personable, and we felt listened to. He spent his time talking with us, taking the time to ensure us newbie homeowners understood the process for moving forward with next steps to remedy our water damage/mysterious leak. He went out of his way to also check our plumbing/water heater for preventative measure. Would highly recommend Steve and American Leak Detection!

George C.

My pool is leaking for long time. Got a few companies to come out and finally landed with them. Very professional work. Price is fair. Honest. They know where the problem is with great precision. Very happy with workmanship of Neal. Great work. When he left after the job was done, the whole work area is back to original status as if nothing ever happened ( without leaking) thumbs up for Neal

Brad P.

We had them come out and check our pool for leaks and charged us $500 for the test. They came out and said they found a leak in the skimmer and charged us another $500 to fix the leak. 5 months later and our pool is still leaking at the same rate. We called them to tell them they didn't fix the problem and they told us they are going to charge us $195/hr to come back out. I wouldn't recommend this company. They don't stand by their work. Look elsewhere.

Angela C.

Called for service Nov 16 concerning water loss of my pool. Neil was the tech that came out for the service call on Fri Nov 20. He was polite and efficient. He found the source of my leak & offered sound advice to alleviate the problem. This service was heck of expensive but the service includes checking all areas of the pool. I would definitely call ALD for any other unfortunate water loss issues!

Lupe B.

I want to thank Maureen, who was my first contact with American Leak Detection. She represented the entire company as the epitome of professionalism to me. I was very nervous because my pool was loosing water. Maureen's welcoming and calming voice lessened my anxiety. We made the appointment and Zach was next to represent this wonderful company. He diagnosed the problem in my pool at the skimmer. Less than a week later, Zack came back and fixed it in less than an hour. Zach is another person in this company that was so professional and great in fixing the skimmer in my West Sacramento home. Thank you American Leak Detection, and especially a big thank you to Maureen and Zach!