American Leak Detection

Charlotte A.

Grant was amazing. He detected our link shared a summary and next steps. Allowed me to ask follow up questions. Would recommend anyone who is dealing with leaks to give them a call. And ask for Grant!

David L.

Professional and on-time. They did the job as described and also provided a written report with pictures that I was able to use with my plumber to get fixed. It's pricey at $495, but useful when needed to find any leak.

Kay R.

from past review I wrote. Grant did not offer to come out for free. he said they don't work for free and The person who responded to my negative review did not even speak to me. he just agreed with the lie his employee tol him

Raza B.

They quickly addressed our leak issues and expedited the service. Grant provided amazing customer service. Would highly recommend.

Shevali A.

I normally don't write reviews. But I have to say that Ivan did an excellent work. He is very professional, humble, helpful & kind. He does an excellent work and rechecks his work to make sure it is perfect. I am very pleased that Ivan came to work at our house. I give ALD 5 star. If you are looking for plumbing work Ivan is the best person to go to.

Maureen H.

We had, what the 1st technician diagnosed, as a 'massive leak' underground. His equipment couldn't detect where it was, so they had to send in the 'big guns'. It took everything up to helium to detect it. And they were right - it was massive.
Very professional and knowledgeable. We'd use them again.

Rachel A.

Ivan did a great job in inspecting the in-ground pool and hot tub at the home we just purchased. He was thorough during testing and promptly sent estimates to repair the issues he had discovered. When he arrived for one of the repairs, he spent a lot of time ensuring everything was working properly for our pool filter. Michelle R in the office was very responsive to email and phone communication. Great experience overall!

Alex C.

Everyone (friends, plumbers, insurance) sent us to ALD and we had a great experience. Scott was very knowledgeable, professional, and friendly and made a stressful situation for us much more bearable.

Jane C.

We hired American Leak Detection to find a leak in our remodeled pool and spa. We were leaking 300 gallons of water per day. They indeed came out relatively quick and proceeded to do their inspection. Grant was the gentleman that came out and although he was quite knowledgeable and pleasant, unfortunately he and my husband did not communicate well. We resolved any issues from that miscommunication just by talking on the phone. So kudos for that. When you request ALD to come out you are required to sign a work order and give your credit card number. No problem with that. However, you are told by both the person in the office and the technician you will receive a report addressing what they tested and where the leak most probably exists within a day or so. Now, we have a problem. My credit card was charged, but we never received a report. We also had requested a quote for any repairs for us to consider. A week later we called and asked about the report, we were told the person who does the report, that her husband was very ill and she was behind. But, they would get the report out. We waited another week (still leaking 300 gallons per day) and finally we called again. We were told they had couple of workers sick, etc. and were very far behind. We stated that we had been charged and had not received the report so that we could address the problem. We pushed and finally received a call stating they had sent an invoice (which they already had charged) and the report but it bounced back to them. They apparently had the wrong email, even though their work contract came to the right e-mail. I was told they had person who made a lot of typos. Too many excuses for a big company! They did indeed have our phone number. It is clear we would have just been sitting here for who knows how long without the report. We believe they did in fact find the leak, so kudos there! But we needed the report to pursue jackhammering out our newly paved spa deck and coping. Two weeks leaking equals 4200 gallons of water. We will not proceed with ALD to make any necessary repairs and now with the report in hand can pursue other contractors.

Ted D.

Responsive, fair priced, accurate in finding the leak and very nice customer service - what more can you ask for? American Leak detection came out to find my main water line leak within 24 hours and their competition called me 3 days later and quoted much higher prices.