American Drain Works & Plumbing Company

Kerry A.

Connie is the best! She and her team are incredibly thorough and explain each step. Connie is a plumbing encyclopedia and a great teacher. I knew we were in good hands when she came out to do an estimate and took the time to explain the problems to me and the repairs her team would be doing. The pricing was very clear and reasonable. Additionally, she has great recommendations for other trades if you need one! Look no further, Connie is the plumber you need!

Joanie M.

I really looked forward to doing business with Connie at American Drain Works, but my experience was not good at all. When I called I told her I needed to replace my bath tub faucet, but rather than talk about that, she launched into a 15 minute presentation (aka sales pitch) about some miracle water treatment system for which she is an authorized representative. I listened politely till she finished and then said I was really only interested in replacing the bath tub faucet. She asked me to text her a picture of the faucet and she would get right back to me. So, I sent the picture right away. Um.....that was on 8/3/2020 and today is 9/2/2020 and I haven't heard a word. If she wasn't interested in doing the job I needed, the courteous thing would have been to just tell me that up front. Not a fan of game players.

Cynthia B.

I haven't even used these two amazing women yet and I am beyond impressed. After five plumbers and trying to find an estimate and information I came to the right place. She was able to look at our property, speak to someone in the know and find out if our city would be working on our street before doing the work at our house. This is a company that cares to do the right thing. She is an educator and educators get excellent outcomes because they empower their customers. Why aren't more plumbers women?

Dr. Cynthia Boxrud

Greg T.

I want to thank Connie and her able assistant for responding to my call about a slow draining sink. She was terrific and explained that we really didn't need anything done at this time. This was after she had her assistant put a camera in our main drain system out to the street. She also explained how the drains in my old house were closing up with rust and at some point I would need to re-pipe. After she was done I went to pay her and she wouldn't take anything for her time. She was so upfront and honest about how she worked that I was thoroughly impressed and will definitely call her in the future.

Crystal R.

We were in dire straits, roots in our pipes, a full house back-up and breakdown of all basic plumbing needs during the time of Covid is no small amount of stress. Not to mention that our home owners warranty, naturally, has an exclusion to doing anything related to roots. So here we were: stuck, a son just home from dental surgery and no way to run water in our house because we had no way to drain water. We are a one bathroom house and we had already waited over 24 hours for our warranty people to show up only to be told they couldn't do anything for us. The need was real that we have capacity to have a functioning home. We had been told by several plumbers that they were incredibly busy at this time of quarantine and we were looking at getting even just estimates in several days with the potential of not starting on a job for several more days. Reminder: one-bathroom house! Stress! After talking with a lot of recommendations from friends, Connie at American Drain Works and Plumbing took the most active interest in helping us solve our problem and immediately got to work on assessing our needs. They were at our house the next morning at 8am. Her team and this dynamo of a lady boss herself were under our house, giving us options, working with us on all levels to do what needed to be done. Her trusty artist with drains, Lalo and his team, worked all day and half of the next. We learned so much not only about the job, our contract, a true plumbing work ethic but also the follow-through from a dedicated team who cared about the quality of their work, and the quality of their relationships with their clients. We got excellent service, customer care, & attention to detail, working with us while we got the financials in order, from this outstanding Westside Woman owned/Lady Boss Team. I cannot say it loudly enough. Connie, Lalo, Joan and your whole team, we are sold on you and how you love helping people and problem-solving and solution-building to make the world a little bit nicer. These are challenging times and this was a challenging week for us. We recommend American Drain Works and Plumbing for any and all plumbing needs. They are based in Culver City and I highly, highly recommend them to my peeps in their service area! It was a stroke of luck that I got them on the phone and I'm so grateful to them. Thank you, thank you, thank you!

Crystal R.

We were in dire straits, roots in our pipes, a full house back-up and breakdown of all basic plumbing needs during the time of Covid is no small amount of stress. Not to mention that our home owners warranty, naturally, has an exclusion to doing anything related to roots. So here we were: stuck, a son just home from dental surgery and no way to run water in our house because we had no way to drain water. We are a one bathroom house and we had already waited over 24 hours for our warranty people to show up only to be told they couldn't do anything for us. The need was real that we have capacity to have a functioning home. We had been told by several plumbers that they were incredibly busy at this time of quarantine and we were looking at getting even just estimates in several days with the potential of not starting on a job for several more days. Reminder: one-bathroom house! Stress! After talking with a lot of recommendations from friends, Connie at American Drain Works and Plumbing took the most active interest in helping us solve our problem and immediately got to work on assessing our needs. They were at our house the next morning at 8am. Her team and this dynamo of a lady boss herself were under our house, giving us options, working with us on all levels to do what needed to be done. Her trusty artist with drains, Lalo and his team, worked all day and half of the next. We learned so much not only about the job, our contract, a true plumbing work ethic but also the follow-through from a dedicated team who cared about the quality of their work, and the quality of their relationships with their clients. We got excellent service, customer care, & attention to detail, working with us while we got the financials in order, from this outstanding Westside Woman owned/Lady Boss Team. I cannot say it loudly enough. Connie, Lalo, Joan and your whole team, we are sold on you and how you love helping people and problem-solving and solution-building to make the world a little bit nicer. These are challenging times and this was a challenging week for us. We recommend American Drain Works and Plumbing for any and all plumbing needs. They are based in Culver City and I highly, highly recommend them to my peeps in their service area! It was a stroke of luck that I got them on the phone and I'm so grateful to them. Thank you, thank you, thank you!

Alex A.

Connie is wonderful! She's been to our condo for several plumbing issues over the last few months and each time she was incredibly responsive, helpful, and reasonable. She gave us a quote ahead of doing any work. Most recently, Lalo came to the rescue and helped us with what we thought would be a huge issue but it ended up being minor. Lalo was calm and fixed everything quickly. We're grateful we found Connie, Lalo and the team and will continue to use them and recommend to others.

Jack F.

Connie is AMAZING. We brought her in to check water damage next to our shower after several receiving rave reviews from a local mom group on FB and were not disappointed. She's super thorough and even went into our crawl space to make sure she had a full view of the issue. She also explained every step to us so we had an understanding of why she was checking different areas. She was very covid conscience and came to our door in a mask. I would hire her back in a heartbeat! Highly recommend.

Glenn D.

I am not a person that writes reviews normally good or bad, but I have to say that CONNIE is unbelievable at what she does. I had some issues with a bathtub install from my contractor that was not well done and Connie came to my rescue with very detailed information on what to do, how to correct it, who to call, etc... she worked for me tirelessly, even on the weekend. I have never met a person so professional and helpful as Connie is and highly recommend her to anyone who only want to work with people who have a huge work ethic.

Rene V.

Amazing company. Amazing owner. Amazing service. Honest feedback, fair pricing and excellent work. Look no further. You have found your plumber.