American Drain Works & Plumbing Company

Susan F.

I just had a wonderful experience with Connie from American Drain Works. She unplugged 3 separate drains and did so quickly and efficiently. She explained what she was doing in such a way that I could understand and see the issues, and she helped me to find some long-term solutions to keeping these now functioning drains open and clear. She charged me what she estimated it would cost with no extras and let me know what to do if I had any further issues. What a pleasure. I would recommend her in a heartbeat!
Susan
Homeowner, Marina del Rey

Lori R.

Connie is honest, skilled, knowledgeable, professional, personable, fair, and completely trustworthy. The details of what she diagnosed and fixed for me are unimportant. Her rapid response, her extreme knowledge and integrity, incredibly fair pricing --- these are the things that have won my trust and loyalty to American Drain Works and Plumbing. In a world of up-sell, Connie operates from a place of service and integrity. You can tell from the moment you speak to her, and it gets confirmed when she and her crew are working on your plumbing problem.

Herb H.

I have only words of praise for American Drain Works and Plumbing. This is my second experience with them, and it even surpasses the initial one. Connie is a human dynamo!
She is informative, explanatory and listens to your concerns instead of ignoring them.
Most importantly, she resolved the problem, unlike the last technician(from another company) who was gone after 15 minutes, with only excuses to share. I wish more plumbing companies were like this one--Connie and American Drain Works get the job done!

Finn C.

We just moved into a condo in Heather Village, Culver City, that had multiple plumbing problems in the kitchen and two bathrooms. Connie performed the work better than I have ever seen. I know she takes great pride in her work as well she should. She did have a huge smile on her face after she finished. I don't have a photo but the problem she found under the master bedroom sink was a huge mess of tape, prior poor plumbing work, and corroded pipes. Her finished product is masterful. Anyway, we not only like her work but thoroughly enjoyed meeting her. She is in our permanent contact list and I don't mind telling everyone about her service and competency. Call her for great service and a fair price.

Carissa B.

Connie is wonderful! She is so professional and mindful of other people's belongings. She is very knowledgeable and knows how to talk about plumbing to the average person, which is a plus. She is more than fair with her pricing and is on time, every time. Thank you, Connie!

Beth L.

A great experience. I had a leak under my kitchen sink. They were very responsive and easy to talk with. I had them fix a couple of other problems while they were here as well. I am not an expert on plumbing by any means, but they made me feel very comfortable and did a great job explaining the work that they were doing. I would definitely recommend them to a friend.

Philip S.

We had a small drain stoppage, and I contacted American Drain Works because of the Yelp reviews. Connie answered, and scheduled an immediate appointment. Not only did she do a great job of identifying and fixing our problem, but she checked the rest of our system to make sure there weren't other issues (there weren't), and gave us great advice on how to avoid needing to call them back out in the future. This willingness to offer professional service that runs contrary to their best interest was truly unusual and impressive. The work was done quickly, cleanly, and professionally. Couldn't recommend them more highly.

amy r.

I've used American Drain Works for small jobs around my condo. Recently I called them to get an estimate on my house for a fairly big job (updating drain/water lines); because this house was further away, Connie recommended another company that they have worked with before. First, I really liked the company that they referred me to, and felt that I could trust them (which you don't always get in this line of work!). Second, I called Connie back to get her opinion on some of the things they proposed and she took the time to explain everything in a way that I understood it. And she was very quick to respond to a couple of emails I sent her. Wonderful customer service and someone that I could trust.

Alysha C.

Great experience with Connie and crew repairing plumbing and sewer line so I could sell my house. The inspection turned up some problems as we were selling and Connie got everything fixed at a great price. It was a stressful time and she made it better.

Brandon I.

I'm a new home owner, and I've had to go through a lot of first-time experiences. When it comes to plumbing, Connie at American Drain Works is my new go-to. From scheduling my appointment to getting the job done, Connie did the job in a professional, reliable, and friendly fashion. I texted her on the weekend and since she was so responsive, I decided to just call her right off the bat to schedule an appointment. Since my issue was a toilet clog, she squeezed me in as soon as possible (Monday around noon), and the most important thing was that she even texted me to let me know when she was coming in the window the day of. Needless to say, she was very clear and open in terms of communication.

The other thing that caught my attention was she was very open about suggestions for my bath tub and sink - she gave me the really skinny so to speak. Ultimately, the vibe I received was that Connie was more concerned about teaching me the best practices so I could handle things myself, and then if need be, I could contact the professionals - in this case, my go-to will always be American Drain Works.