American Drain Company

Starlette N.

This company is professional, honest and skilled. Being a family owned business they don't charge the extreme prices bigger companies do to cover their overhead. The communication is great and they did what was contracted and in the time frame they promised. Will definitely use again!!

Michael C.

You can tell they do this all the time. Did a great job and helped me identify some issues that needed to be addressed in my sewer inspection.

Alex F.

I've had Tim and his crew do everything from clear a clogged drain to a full reroute of my sewer line around the perimeter of my house. He's always responsive to calls/texts, and shows up on time and is honest about what needs to be done while offering competitive rates.

I've also had him do a full plumbing inspection of a new property that I was purchasing, and he provided me with video and peace of mind that the plumbing was in great condition. I would highly recommend American Drain for plumbing jobs of any size.

Richard C.

The plumber was very nice, he was unable to Hydro jet my line. Not because of his equipment because of my plumbing. I would use him again

Brian W.

Glad I found them! We needed a complete drain replacement in our 1960s home in Thousand Oaks. The project required trenchless / pipe bursting drain replacement. I called Tim and he answered right away. We had a brief chat, he came out to the house, looked at the project and gave me a verbal bid followed up with a written estimate. I thought the price was very reasonable considering the scope of the work. We scheduled a start date and the work began. Their crew is extremely professional, neat and clean. These guys really know their stuff. It became immediately clear that everyone has a lot of experience and knows exactly what to do. Tim addressed all my concerns right away. Tim, Alex, Carlos and Bryan work really hard and do the job right. I would whole heartedly recommend American Drain to anyone in need of any kind of plumbing service weather it's something big like our drain replacement or something smaller. Thanks guys!

Stephen S.

Thank you Tim, Alex , and Carlos for your professionalism. It was truly refreshing. Tim was a straight shooter letting me know exactly what the cost would be with no beating around the bush like all the other companies I called. Tim also cam back when we thought there was another issue to make sure everything was good. Thank You.

Rick J.

It all started with a plugged kitchen sink. The first plumbing company started out by replacing the tee in the wall, going to the kitchen sink. That didn't work so they did a Hydrojet and found dirt in the pipe. So they cut into the pipe and found the hole in the 90 degree elbow. They proceeded to make it worse by breaking the existing pipe under my kitchen. I realized they were incompetent and fired them. After getting quotes from 5 other plumbing contractors, I found American Drain Company. Tim came out and did a camera inspection and made sure I understood everything. His solution made the most sense to me, I'm no plumber but I am am engineer and understand the basics. The next day a 3 man crew showed up at 8:00am sharp and got to work. Alex, the foreman was very impressive. Not only did he explain everything and answer every question, it was clear that he cared a great deal about doing the job the best possible way. His integrity was clearly demonstrated time and time again as he kept me informed on every step. I asked him to please also check the main line under the house as our house is 62 years old with iron pipes so while we had the front patio dug up I wanted a full inspection. He had me watch the camera inspection and pointed out pretty severe build-up in the pipe that caused stagnant water pools. This was clearly not good. There was also one hole in the side. Tim came by and discussed the options and I agreed to have a fiberglass lining installed. We had one installed by another contractor several years ago on our main sever (clay) line so I was familiar with the process. Another crew showed up and ran a descaler through the pipe to clean out all the buildup so that the fiberglass liner would be properly installed. After they descaled the line they showed me a camera inspection and the pipe looked so clean, it was amazing. Next the liner crew showed up and did yet another camera inspection to verify that the pipe was properly prepared and ready for the liner. They also had to measure the exact length for the liner. After verifying everything they prepared the liner. Fiberglass resin impregnated liner... they have to move fast and get it right. They installed the liner and ran yet another camera to make sure it was fully installed and did not block the ""Y"" connection 27' down the pipe where it splits off to two bathrooms. Then they installed the inflatable balloon and and charged the line. This presses the new liner against the old pipe until it cures, about 90 mins. After it was cured, they ran the camera again and I saw a beautiful like new pipe! After this it was time to add the dirt back. They took care to compact the dirt with an electric compactor and a manual compactor. They really took their time to do it right. After this they reinstalled my paver patio. Alex and Carlos took a lot of time to match up the pavers with pictures I had taken. They got the puzzle back together and I am so thankful for their effort to make it look right (see pics). I can't say enough about this company. Their integrity, honesty, and dedication to excellent customer service is beyond compare. I will recommend them to anyone who asks me. This was a pretty big job and we could not be happier with the results. My personal thanks to Tim, Alex, Carlos, Brian, and the others at American Drain Co. who put our home back together and were such a pleasure to work with. May God bless your company.

Stephanie M.

We had an awesome experience with Tim. I called at 8:45am expecting to leave a message, but Tim answered after the first ring! To make things even better, he was here and FINISHED the job within an hour! I had a toilet giving off a sewage smell and after checking the pipes everything looked clear, however Tim used his instincts and kept at it and found a blockage that was likely a toy (thanks kids). Hopefully we don't have to call Tim any time soon, but if we do have any more drain issues I'm glad I have a guy!

Barry S.

Excellent!! Courteous, knowledgeable, quick response, and very professional. Tim and his team did an exceptional job at our house. Tim first ran a camera line and showed me the problem and issues with my old waste line. His crew spent a day and half digging two holes at both ends of our property and inserted a new waste line pipe. We were only ""down"" for about 1 1/2 hrs. They covered up the holes and put caution tape around the areas when the finished the dig after the first day. They also hydro- jetted surface drains. Tim's crew did a great job in cleaning up after their work and carefully replaced the sod. Couldn't be happier. Thanks!!!

Les O.

Fantastic. I'll add one more extremely well deserved rave review to the list! Really nice people who REALLY know their stuff. I described the problem on the phone, scheduling was easy, they arrived right on time, started work, found that there was (of course) more to it than I'd been able to see (that underground stuff is hard to investigate, right?) No problem, worked right through the fairly gnarly issue, totally cleared the 150'+ landscape drain for their quoted price, even though there was more to it than originally described.
Brilliant. Look no further.