American Ally Drains & Plumbing

Knengi M.

I put 1 start because I zero is not an option.

At every turn this company was slow or incompetent. They put five giant holes in my wall, AFER I'd already signed a contract saying that they would not repair said holes. It would have been nice to know AHEAD of time just how much they were going to destroy my walls and and ceiling.
Dissatisfied and frustrated is an understatement. The work that they did, does not look impressive and in fact might have to be undone in parts of it. Things that I initially asked for were not clearly communicated to everybody who was working on the project, and this means that things had to be redone. Had I not noticed their mistakes I would've been left with a project that was not what I asked for.
While Ryan was a nice guy it took him and his team 3 times the proposed length to finish this project.The five giant holes in my wall, which they are not not going to repair are just part of the issue, since the plumbing situation still needs more work done on it.
If you choose to go with this company make sure you read the fine print and make sure you always have somebody there to supervise. Even the work that they did complete just barely meets my standards. Anthony and his team spent almost as much time arguing with me about what I wanted, rather than telling me all my options, because he told me me that they're not sales people. I was under the impression that as the ""professionals"" it would be their job to to make sure that I have all the facts and options based on the project scope that I've given them. THIS DID NOT HAPPEN.

Good luck if you use them I would rather pay more money than deal with the headache that is American ally drains and plumbing.

Dawn S.

Best customer service I've ever received. They go above and beyond to make their customers feel comfortable. Top notch!!

Jill R.

Anthony and his team are amazing. We have an older house and they've fixed countless plumbing problems for us over the years, including an entire house repipe and fixing our exterior drainage so water stopped pooling against the house after it rained. Tonight they came and fixed our leaky toilet and our improperly draining washing machine. They identified both problems and had them fixed in just a few hours. They are extremely honest and always do a great job. I recommend them to everyone I know around town.

Andy P.

American Ally Drains and Plumbing has been nothing but amazing for us! I work in property management and we have been using them for our plumbing needs for the past 5 months and they are always quick, responsive and honest. Not one complaint, highly recommended!

Samuel M.

I had a job that was pressing after buying our new home. Ray, Eddie, Alex and his crew responded and got the job done! They were puntual and efficient. Highly recommend for any plumbing and even water purifying recommendations.

Adam M.

Got our water bill back for June and was flabbergasted that our water unit use was up from 2 to 24! Called Oceanside department and they didn't tell us much let alone help us with anything when they came out and poked around. Gave these guys a call and had Jaden come out and take a look. Within 5 minutes he determines where the leak was, our next steps, ordered the necessary parts and maintenance crew to come in the following day. Real happy with the pace in which these items were handled!

June L.

Ryan came out on short notice to fix a damaged pipe in the backyard. He was professional and did the job well and efficiently. Will definitely call again for any future needs!

Daniel M.

I hired this company as a referral, so I have never used them before. I had a slab leak and instead of digging up the cement they recommended running the hot water through the attic, which was a lot of work, but every team member went above and beyond with professionalism and courtesy to complete it. I'm not just making this up too, everyone was great to work with. There were a few hiccups because accidents happen, but the owner Anthony made sure all issues were resolved leaving me very happy and pleased with the work I paid for. How I was treated by everyone and especially the owner Anthony made me feel good hiring them. I did get what I paid for; A+ service. Thank you American Ally Drains and Plumbing for your hard work and commitment to quality. If you need any plumbing done call American Ally.

Bruce S.

Emergency water line break near the in-ground meter and Anthony was there in less than an hour. He and his crew, Andrew and Jaden, had the pipe replaced, tested and water on within 3 hours. Fast, competent, professional and friendly. Highly recommend them for any plumbing issues.

Patty M.

Jaden from American Ally Plumbing is absolutely Fantastic. Friendly, knowledgeable, very professional, neat, and did a superior job! I highly recommend this company and especially Jaden!