Amazing Plumbing & Rooter

Michael F.

They do not know what they are doing and it ends up costing you more time and money to have them keep coming back to re-fix what they supposedly fixed already. I have a tank-less water heater that was working fine but had an error code so Amazing Plumbing was called out through my Home Warranty. They then proceeded to actually break the heater while trying to clear the error. Had to come back time and time again and it still isn't fixed. Only had one person who could come and that was 3 to 4 days after I called them. Meanwhile my tenants had no hot water for days costing me time and money. Had to call someone else to fix. Never again.

Jim Z.

Poor service altitude. I was referred to them by my warranty company AHS with a leaking kitchen faucet, Jesus showed up and all he need is to replace it with a new faucet, we ask if we can upgrade faucet and pay the difference, he agrees and left. Then the problem comes, I called the office and Jesus several times and ask how much we can spend on the faucet, he refuse to tell and kept saying that each faucet is different and he need to know what model I am looking at, but I need to know how much money I can spend and he refuse to tell me, then he is no longer returning my call, the case is still on...

Mojgan S.

I love this company.They are honest and know what they are doing. They were referred to us through my home warranty.Navarro is very nice and professional. I definitely recommend them.

Gloria S.

Save yourself from a big hassle and find another company, even if this place was offered through your home insurance. We waited 2 months for these people to send someone and finally when they did, the technician had no clue what he was doing! First, he left a piece out, from a valve packet while installing and when we asked why, he said it is not necessary! Second, he opened the valve while the system was still faulty and managed to soak the whole wall with gushing water. Again we raised concern and objected the way the job was being done. In response, he asked us to stay out and let him finish his job! A just that he clearly was so incompetent to complete. After screwing up, they even dared to offer us $25 to write a good review on yelp!

John T.

The only thing that this company did right was showing up on time. I h
Amazing Plumbing & Rooter performed Home Warranty work through Fidelity Home Warranty on my home. The job work order was to replace 3 shower mixing valve cartridges. supposably...what they did was grease the 2 cartridges and Replace one, I was told that they put all new cartridges in. The fact is only one was replaced. I had replaced the other two cartridges for the showers myself. Long story short if you want something done right hire reputable Company or do it your self.

Kevin L.

They were the sub-contactor for old republic home warranty which is pretty much a scam. the warranty company said they'd cover a simple leak on the phone after we described what the issue was. then amazing plumbing showed up and all of a sudden it wasn't covered anymore. still had to pay a $75 deductible and another 50 bucks for Amazing Plumbing to fix it. Guess what? all he did was tighten the pipe and nothing was replaced. you're going to charge me $50 for that??

Cenie E.

I would highly recommend this company. They were excellent! The Technician wore shoe covers and was very professional and respectful. He diagnosed the problem and did the repair very quickly. He didn't leave a mess either!!!

Chris M.

Had Navarro come out and replace the garbage disposal , had it done in 20 min-- Great job

James S.

4/5 only due to scheduling. Missed a scheduled visit once and was late to next appointment. Besides that Alonso is a rock star. He had to crawl into the tightest and nastiest crawl space and he has integrity. Previous plumber said our gas valve for fireplace was leaking underneath the house. Alonso snooped it and took video. It wasn't leaking. He did continue to investigate inside the house and was able to recreate a small leak up top. He spent the next hour removing the cap (fireplace shutoff valve) and found the root cause. The inside part of the Valve was loose. He repaired, leak checked and voila. No leak!! Gives us piece of mind and confirmed we weren't imagining the smell. He made sure all the water heaters were on.

Can't say enough good words about him. Would call him again in a heartbeat.

No B.

Got the new technician out who seems professional and proficient. Of course, as suspected, he needed to verify what the prior tech analyzed. Confirmed that I need two new parts and they should be in, in about a week and company would call to set next appt. (i did not expect this to occur)......so 1.5 weeks later, I called to set the appt myself. Next appt is another 1.5 weeks out. I asked to confirm that the parts are in so that I don't waste appt #4 on this job....they said should be in, middle of next week. So I will need to take it on myself to call them mid-next week to confirm, so I don't waste yet another day off of work.